Our Auckland City Memory Service is held in the Home Health and Older Peoples Health Building (Building 17) at Greenlane Clinical Centre.

The Memory Service offers an in depth screening and problem-solving service to people who have mild memory problems.
We aim to encourage the independence of people with memory difficulties. We offer support and practical advice to clients and carers, such as recommendations on medication, memory aids, driving ability and/or referral to other specialist agencies that work with people with memory problems.

What to Expect
Your GP or a specialist will refer you to this service due to changes that you, or others close to you, have noticed in your memory and/or your daily functioning.
The waiting times for clinics range from 1 week to 2 months, depending on the urgency of the condition described in the referral letter.

Please contact the Contact Centre on the numbers listed above to confirm your appointment. 
 
Please arrive in the Department on the time. Every effort will be made to keep to the appointment time, but delays may be experienced.
 

What to Bring to your Appointment
- A list of your current medications
- Any spectacles you are currently using
- Any other aids (e.g. hearing aid)
- CT head scan reports and any x-rays
- Other medical information which may be relevant to this appointment

An assessment usually takes around 2 hours. It consists of a detailed interview with yourself and a person who is close to you who can provide information about memory problems you might be having.

After the interview you will undergo a brief pen and paper memory test.

Brain imaging tests may be requested. In some cases we may recommend further memory assessment to help with diagnosis.

A report will be sent to your GP. You will also be offered a follow-up appointment 3-4 weeks later to receive results from the assessment.

During your appointment you will be seen by some of the following:  Clinical Nurse, Nurse Specialist, Geriatrician, Psychogeriatrician, Psychologist.

Should an interpreter be required for you because you do not speak English as a first language, the interpreter will be arranged prior to your appointment.