North Auckland, West Auckland > Community Health and Social Services >
Kindred Family Services
Social Service, Abuse and Violence Support, Refuge, Mental Health, Addiction
Today
Description
Kindred Family Services provide the tools and resources that build resilience and offer hope so that a person can make positive change for themselves, their whānau and in turn their community.
Moemoeā - Our Vision: Flourishing communities, free from trauma and harm that are home to resilient, thriving citizens.
Te Kaupapa - Our Mission: We provide quality interventions to support, empower and advocate for people so they are able to reach their full potential. We provide the following professional services:
- Counselling - Subsidised sessions for adults, young people and children with trained professionals.
- Drop-In - Our door is open, so if you have a question or want some help, feel free to pop in.
- Strengthening Families - A family-led service, bringing together supports and agencies.
- Support Groups - Building connection and skills in a safe, nurturing environment. Groups held for men and women.
- Family Harm - We partner with you to create practical pathways towards safety and a life free from violence.
- Family Support - Building on personal strengths, practical strategies and connecting with community resources.
- Women's Refuge - Our Kia Tīmata Anō Safe House is a confidential refuge for women and children.
We serve a large and diverse area from Taupaki in the south to Glorit in the north and all the communities and townships in between including Kaukapakapa, South Head, Helensville, Waimauku, Muriwai, Riverhead, Kumeū and Huapai.
We hold hope for others until they can hold it for themselves so that our community flourishes.
Staff
• Nicole - Receptionist
Email: nicole@kindredservices.org.nz
• Jeanette - Team Lead
Email: jeanette@kindredservices.org.nz
• Barbara - Executive Director
Email: barbara@kindredservices.org.nz
• Kath - Groups Coordinator
Email: kath@kindredservices.org.nz
• Kim - Clinical Manager
Email: kim@kindredservices.org.nz
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Please contact us for non judgemental support and advice.
Phone: 09 420 7992
Email:
Women's Refuge 24/7 Line: 021 842 917 or
Website: www.kindredservices.org.nz
Facebook @kindredfamilyservices
Make an appointment
Book a free initial assessment with our family support worker.
Referral
For professionals wishing to make a referral for a client please contact to request a referral form.
Walk in
Walk-in's are welcome. Please stop by for a cup of tea and a chat about how we can support you and your family or whānau.
Fees and Charges Categorisation
Free, Fees apply, Partial fees apply
Fees and Charges Description
Subsidised Counselling Service: $20 per session paid directly to the counsellor for up to six sessions
Family Support: Free
Strengthening Families: Free
Community Care and Drop-in Support: Free
Groups/Programmes: Children's programmes: Free
Women's Support Group: Free
Men's Support Group: We invite a koha from our group participants of around $10-$20 per session but we don’t want finances to be a barrier to attendance, so ask only that you invest with your time and commitment and pay what you can afford.
Hours
| Mon – Fri | 9:00 AM – 3:00 PM |
|---|
Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English
Programmes
Counselling is offered to women, men, youth, children and families. Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.
Counselling is offered to women, men, youth, children and families. Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.
- Programme Areas
Mental health, Addictions - drug & alcohol
- Programme Type
Community / social support (AOD), Community based support - mental health
- Regions
North Auckland, West Auckland
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral
Description
Counselling is offered to women, men, youth, children and families.
Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.
Services Provided
The Family Support Service is a free service available to women, men, youth and families. Facilitation and advocacy with/for individuals and families to engage other services and programmes in support of changes the client has identified and is committed to making for the betterment of lifestyle, family life and community participation.
The Family Support Service is a free service available to women, men, youth and families. Facilitation and advocacy with/for individuals and families to engage other services and programmes in support of changes the client has identified and is committed to making for the betterment of lifestyle, family life and community participation.
The Family Support Service is a free service available to women, men, youth and families.
Facilitation and advocacy with/for individuals and families to engage other services and programmes in support of changes the client has identified and is committed to making for the betterment of lifestyle, family life and community participation.
Mentoring and advocacy for youth.
Mentoring and advocacy for youth.
Mentoring and advocacy for youth.
If you are not in immediate danger but need help call or text our 24/7 Women’s Refuge Line 021 842 917. Kia Tīmata Anō is the name of our safe house. It means to begin and start again, which is true of the women and children who come into our care.
If you are not in immediate danger but need help call or text our 24/7 Women’s Refuge Line 021 842 917. Kia Tīmata Anō is the name of our safe house. It means to begin and start again, which is true of the women and children who come into our care.
- Counselling
- Family violence intervention
- Information and support
- Referral to specialist services
- Support groups
- Victim support
If you are not in immediate danger but need help call or text our 24/7 Women’s Refuge Line 021 842 917.
Kia Tīmata Anō is the name of our safe house. It means to begin and start again, which is true of the women and children who come into our care.
We walk alongside individuals, families, and whānau as they navigate their way through agency reponses, including Oranga Tamariki, WINZ, and the Ministry of Justice.
We walk alongside individuals, families, and whānau as they navigate their way through agency reponses, including Oranga Tamariki, WINZ, and the Ministry of Justice.
We walk alongside individuals, families, and whānau as they navigate their way through agency reponses, including Oranga Tamariki, WINZ, and the Ministry of Justice.
We provide advocacy and budgeting support.
We provide advocacy and budgeting support.
We provide advocacy and budgeting support.
Parenting education, Parent wellbeing, Family / whānau support, Support for Dads
Parenting education, Parent wellbeing, Family / whānau support, Support for Dads
- Parenting education
- Parent wellbeing
- Family / whānau support
- Support for Dads
We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels. If you are in need of a food parcel email referrals@skgf.org.nz or text 021 0915 7944. We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels. If you are in need of a food parcel email referrals@skgf.org.nz or text 021 0915 7944.
We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels. If you are in need of a food parcel email referrals@skgf.org.nz or text 021 0915 7944. We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels. If you are in need of a food parcel email referrals@skgf.org.nz or text 021 0915 7944.
We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels.
If you are in need of a food parcel email or text 021 0915 7944.
Our tāne advocate reaches out to men who are users of violence and walks alongside them to change damaging behaviours and break the cycle of abuse. We encourage men to recognise they need to heal their own trauma in order to be the man they want to be. We also do violence prevention work with youth, parents, and any person who reaches out for guidance and support with healthy boundary setting and communication.
Our tāne advocate reaches out to men who are users of violence and walks alongside them to change damaging behaviours and break the cycle of abuse. We encourage men to recognise they need to heal their own trauma in order to be the man they want to be. We also do violence prevention work with youth, parents, and any person who reaches out for guidance and support with healthy boundary setting and communication.
Our tāne advocate reaches out to men who are users of violence and walks alongside them to change damaging behaviours and break the cycle of abuse. We encourage men to recognise they need to heal their own trauma in order to be the man they want to be.
We also do violence prevention work with youth, parents, and any person who reaches out for guidance and support with healthy boundary setting and communication.
Our Kia Tīmata Āno safe house provides long-term safety, respite, and healing for women escaping family violence.
Our Kia Tīmata Āno safe house provides long-term safety, respite, and healing for women escaping family violence.
Our Kia Tīmata Āno safe house provides long-term safety, respite, and healing for women escaping family violence.
Support and counselling
Support and counselling
- Support and counselling
Kindred Family Services has taken the Pride Pledge. We support people of all genders and sexual orientations, and aim to help create a safer more inclusive community.
Kindred Family Services has taken the Pride Pledge. We support people of all genders and sexual orientations, and aim to help create a safer more inclusive community.
Kindred Family Services has taken the Pride Pledge. We support people of all genders and sexual orientations, and aim to help create a safer more inclusive community.
Disability Assistance
Wheelchair access
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly
Region
North Auckland, West Auckland
Website
Contact Details
104 Commercial Road, Helensville, Auckland
West Auckland
-
Phone
(09) 420 7992
Email
Website
Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.
Old Post Office Building
104 Commercial Road
Helensville
Auckland 0840
Street Address
Old Post Office Building
104 Commercial Road
Helensville
Auckland 0840
Postal Address
PO Box 141
Helensville
Auckland 0840
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This page was last updated at 10:47AM on February 27, 2024. This information is reviewed and edited by Kindred Family Services.