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Lakes > Community Health and Social Services >

Waiariki Women's Refuge

Refuge Service, Abuse and Violence Support

Today

12:00 AM to 12:00 AM.

Description

As an independent community organisation we work at many levels, from our contact with individuals and families through to involvement with local community and government agencies, we strive to help prevent and stop domestic violence.

Our free confidential services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • Home and community visits
  • Support in isolated regions
  • 24/7 access to our safe houses
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, school’s and Oranga Tamariki
  • Referrals to counsellors, doctors, lawyers and other support services
  • Education and support groups for women and children about living free from violence
  • Information and presentations to community groups, schools and workplace as part of our Workplace Refuge training

Ages

Adult / Pakeke, Older adult / Kaumātua, Child / Tamariki, Youth / Rangatahi

How do I access this service?

Contact us

Need help now? Call us for information, advice and support about domestic violence as well as (24/7) help in a crisis. Crisis Line: 0800 WE R WWR (0800 937 997)

Make an appointment

Referral

Walk in

Fees and Charges Categorisation

Free

Fees and Charges Description

There are no charges for our service.

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

24 Hour Crisis Line: 0800 937 997

Office hours

Monday - Friday 8:30AM - 5:00PM

Languages Spoken

English, Māori

Services Provided

Abuse and violence support

We are a crisis intervention service that provides safety to women and children who experience domestic/family violence. We provide safety plans and risk assessments whilst empowering women to live a free life from all forms of violence.

  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Victim support

We are a crisis intervention service that provides safety to women and children who experience domestic/family violence. We provide safety plans and risk assessments whilst empowering women to live a free life from all forms of violence.

Advocacy

Support with attaining Protection Orders, Parenting Orders and other orders to allow safety to women and children, Safety plans and risk assessments, Education and advice, Support with government agencies, Relocation for safety reasons

  • Support with attaining Protection Orders, Parenting Orders and other orders to allow safety to women and children
  • Safety plans and risk assessments
  • Education and advice
  • Support with government agencies
  • Relocation for safety reasons
Social work
Social services crisis assessment

Ensure basic needs are met in order to work through experiences/exposure of domestic/family violence, Risk assessments, Support with external organisations

  • Ensure basic needs are met in order to work through experiences/exposure of domestic/family violence
  • Risk assessments
  • Support with external organisations
Refuge

24/7 access to our safe houses.

24/7 access to our safe houses.

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly

Region

Lakes

Contact Details

12:00 AM to 12:00 AM.

Freephone: 0800 WE R WWR (0800 937 997)

1281 Hinemoa Street
Rotorua Central
Rotorua
Bay of Plenty 3010

Information about this location

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Get directions

Street Address

1281 Hinemoa Street
Rotorua Central
Rotorua
Bay of Plenty 3010

Postal Address

PO Box 704
Rotorua

This page was last updated at 2:03PM on May 9, 2024. This information is reviewed and edited by Waiariki Women's Refuge.