Bay of Plenty, Central Auckland, Lakes, North Auckland, Northland, South Auckland, Waikato, West Auckland > Community Health and Social Services >
Family Works Northern
Social Service, Abuse and Violence Support
Today
8:30 AM to 5:00 PM.
Description
Family Works Northern builds safe, strong and connected families. Our social services help children, young people and families feel supported and included in their communities.
We believe that every family can be a great family. When families are free from violence, have healthy relationships, and have access to the right resources, they can flourish. Our approach is to work alongside families, supporting them to build on their strengths to create lasting change.
We offer a wide range of social services, including:
- counselling for children, families and individuals
- parenting programmes
- family violence advocacy, support and programmes
- social work support for your family
- social workers in schools.
- financial mentoring and budgeting guidance
We have service centres across the Upper North Island from Whangārei to Taupō.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke
How do I access this service?
Walk in
Referral
Make an appointment
Contact us
Please contact us for non-judgemental support and advice from our caring team of skilled professionals.
Fees and Charges Categorisation
Free, Fees apply
Fees and Charges Description
Most of our services are free
Hours
8:30 AM to 5:00 PM.
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).
Languages Spoken
English
Services Provided
Our financial mentors can help you work out your finances and plan for the future. Regardless of whether you receive a benefit, ACC payments, wages or a salary, we’ll help you become financially independent. This service is available in Central, South and West Auckland.
Our financial mentors can help you work out your finances and plan for the future. Regardless of whether you receive a benefit, ACC payments, wages or a salary, we’ll help you become financially independent. This service is available in Central, South and West Auckland.
Our financial mentors can help you work out your finances and plan for the future. Regardless of whether you receive a benefit, ACC payments, wages or a salary, we’ll help you become financially independent.
This service is available in Central, South and West Auckland.
We provide free, professional counselling for children and families who are affected by abuse. We also offer programmes including: Restore - helping children feel safe at home and support those affected by family violence (available in Rotorua, Taupō, Tauranga and Whakatāne) Women Against Violence Education (WAVE) (available in Rotorua, Taupō, Waikato and Whakatāne)
We provide free, professional counselling for children and families who are affected by abuse. We also offer programmes including: Restore - helping children feel safe at home and support those affected by family violence (available in Rotorua, Taupō, Tauranga and Whakatāne) Women Against Violence Education (WAVE) (available in Rotorua, Taupō, Waikato and Whakatāne)
- Counselling
- Education programmes
- Family violence intervention
- Information and support
- Referral to specialist services
- Victim support
We provide free, professional counselling for children and families who are affected by abuse. We also offer programmes including:
- Restore - helping children feel safe at home and support those affected by family violence (available in Rotorua, Taupō, Tauranga and Whakatāne)
- Women Against Violence Education (WAVE) (available in Rotorua, Taupō, Waikato and Whakatāne)
Family Works offers programmes designed to help you improve your parenting skills, including: Strengthening Step-Families (available in North Shore Auckland, West Auckland and Waikato) Parenting through separation (available in Rotorua, Tauranga and Whakatāne) The Incredible Years (available in Auckland, Rotorua, Taupō, Waikato and Whangārei)
Family Works offers programmes designed to help you improve your parenting skills, including: Strengthening Step-Families (available in North Shore Auckland, West Auckland and Waikato) Parenting through separation (available in Rotorua, Tauranga and Whakatāne) The Incredible Years (available in Auckland, Rotorua, Taupō, Waikato and Whangārei)
- Parenting education
Family Works offers programmes designed to help you improve your parenting skills, including:
- Strengthening Step-Families (available in North Shore Auckland, West Auckland and Waikato)
- Parenting through separation (available in Rotorua, Tauranga and Whakatāne)
- The Incredible Years (available in Auckland, Rotorua, Taupō, Waikato and Whangārei)
A prison sentence separates family members from each other and their children. Family Works helps inmates stay connected with their families, and supports them on release. This service is available in Auckland, Waikato and Whangārei
A prison sentence separates family members from each other and their children. Family Works helps inmates stay connected with their families, and supports them on release. This service is available in Auckland, Waikato and Whangārei
A prison sentence separates family members from each other and their children. Family Works helps inmates stay connected with their families, and supports them on release.
This service is available in Auckland, Waikato and Whangārei
Life skills, Skills courses
Life skills, Skills courses
- Life skills
- Skills courses
When times are tough, we can provide emergency food parcels to help you and your family until you’re back on your feet. We're here to support you. You will require a referral from your nearest Family Works Northern office. Please note - food parcels are only available in Auckland and are on a referral basis only.
When times are tough, we can provide emergency food parcels to help you and your family until you’re back on your feet. We're here to support you. You will require a referral from your nearest Family Works Northern office. Please note - food parcels are only available in Auckland and are on a referral basis only.
When times are tough, we can provide emergency food parcels to help you and your family until you’re back on your feet. We're here to support you. You will require a referral from your nearest Family Works Northern office.
Please note - food parcels are only available in Auckland and are on a referral basis only.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Disability Assistance
Wheelchair access
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly
Region
Bay of Plenty, Central Auckland, Lakes, North Auckland, Northland, South Auckland, Waikato, West Auckland
Website
Contact Details
16 Mair, Whangārei
Northland
8:30 AM to 5:00 PM.
-
Phone
(09) 437 6729
-
Fax
(09) 437 6759
Email
Website
Street Address
16 Mair Street
Whangārei
Northland 0112
Postal Address
P O Box 8092
Kensington
Whangārei 0145
37B Dornwell Road, Mount Roskill, Auckland
Central Auckland
8:30 AM to 5:00 PM.
-
Phone
(09) 639 2016
Email
Website
10 Mahia Road, Manurewa, Auckland
South Auckland
8:30 AM to 5:00 PM.
-
Phone
(09) 269 1009
-
Fax
(09) 264 0000
Email
Website
10 Penzance Road, Mairangi Bay, Auckland
North Auckland
8:30 AM to 5:00 PM.
-
Phone
(09) 835 1288
Website
2171 Great North Road, Avondale, Auckland
Central Auckland
8:30 AM to 5:00 PM.
-
Phone
(09) 835 1288
-
Fax
(09) 835 1488
Email
Website
48 Biak Street, Mangakakahi, Rotorua
Lakes
8:30 AM to 5:00 PM.
-
Phone
(07) 349 0990
Email
Website
Waiora House, Kaimanawa Street, Taupō
Lakes
8:30 AM to 5:00 PM.
-
Phone
(07) 378 6480
-
Fax
(07) 378 1977
Email
Website
31 Gloucester Road, Mt Maunganui
Bay of Plenty
8:30 AM to 5:00 PM.
-
Phone
(07) 575 9709
Email
Website
100 Morrinsville Road, Hamilton
Waikato
8:30 AM to 5:00 PM.
-
Phone
(07) 858 4413
-
Fax
(07) 858 4420
Email
Website
156 The Strand, Whakatāne
Bay of Plenty
8:30 AM to 5:00 PM.
-
Phone
(07) 307 1133
-
Fax
(07) 307 1162
Email
Website
126 Eleventh Avenue, Tauranga
Bay of Plenty
8:30 AM to 5:00 PM.
-
Phone
(07) 575 9709
Email
Website
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This page was last updated at 9:36AM on May 26, 2025. This information is reviewed and edited by Family Works Northern.
Conflict, family violence and poverty are just some of the issues families can face. We have experienced family workers at all our Family Works Northern sites to help them make positive, lasting changes. Our social workers are also right there at school to help children and young people focus on learning, and enjoy life inside and outside the classroom.
Conflict, family violence and poverty are just some of the issues families can face. We have experienced family workers at all our Family Works Northern sites to help them make positive, lasting changes.
Our social workers are also right there at school to help children and young people focus on learning, and enjoy life inside and outside the classroom.