Support hours are designed to provide support that is flexible and individually tailored to meet Tangata Whaiora needs. Provision of support hours is aimed to facilitate community engagement, whānau activities and where appropriate be consistent with a Tikanga/Kaupapa Māori approach. It is expected that the majority of visits and community participation will be delivered between 8:30am-5:00pm. Outside these hours an on call system will operate to provide support for Tangata Whaiora.

This recovery- and rehabilitation-focused service assists tangata whai ora/clients to improve their life skills and strengthen their sense of identity, knowledge and understanding of their Māoritanga.

This consists of three whare (houses), all within the Waitemata DHB region of Auckland. Tangata Whaiora who have been diagnosed have their needs assessed and are placed according to their requirements into a whare. Once placed in a whare, Tangata Whaiora are provided ongoing external clinical treatment and support through their clinical teams. All three whare are staffed with culturally aware mental health professionals 24 hours a day, 7 days a week.

Te Kotuku Ki Te Rangi Charitable Trust provides a subsidised rental housing service in West Auckland. One and two bedroom units are available for rent to people experiencing a mental health status and/or are experiencing social or economic need. The two bedroom units are available for small family households – including couples or for people willing to share.

Planned Adult Respite is staffed 24 hours a day by kaimahi with mental health qualifications and New Zealand registered social workers. The facility is run from a 6-bedroom whare in Te Atatū South and features multiple living areas and quiet spaces where Tangata Whaiora can convalesce minus the stressors of their day-to-day lives. Kaimahi ensure that all needs of Tangata Whaiora are met whilst they are in our short term care. This is particularly useful to Tangata Whaiora who are experiencing mental distress but who are more likely to recover once in a stable, safe environment. Respite care is accessed via referral from Home-Based Treatment or Crisis Teams attached to WDHB.