Central Auckland > Community Health and Social Services >
Te Ārai Roa Manaaki
Social Service, Abuse and Violence Support, Stopping Violence, Sexual Harm
We are not a Crisis Centre, please call SHINE 0508744633 out of business hours
Today
9:00 AM to 3:00 PM.
Description
Our work is directed towards supporting people who are impacted by interpersonal violence (whether currently or in the past).
Our services include:
- Providing primary intervention and support to individuals and their families/whānau
- Undertaking community awareness and education activities which are designed to highlight the impacts of interpersonal violence on individuals, families/whānau and communities
- Advocating for just social and legal systems in order to enhance the ability of individuals, their families/whānau to live safely and respectfully
Staff
We have both male and female who are Family Violence Specialists. This includes registered counseling staff, mental health nurse, whānau ora navagator, plus student placement for Counsling degree.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Please contact us for non-judgemental support and guidance from our caring team of skilled professionals.
Make an appointment
Please phone us for an appointment.
Referral
Our clients may self refer or be referred by other agencies
Walk in
You may walk in for advice during office hours.
Fees and Charges Categorisation
Free
Fees and Charges Description
Donations welcomed
Hours
9:00 AM to 3:00 PM.
Mon – Thu | 9:00 AM – 3:00 PM |
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Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 5 Jan. Open 6 Jan — 9 Jan. Closed 10 Jan.
Languages Spoken
English, Spanish, Māori
Services Provided
We provide a range of individual and group based services and programmes for women including: Counselling to assist women who are currently living in abusive relationships or who are dealing with the effects of past abuse (including repeating patterns of behaviour within relationships) Safety planning and support for women who choose to remain in, are contemplating leaving or have recently left an abusive relationship Protection order advice, assistance and referral for women who may require legal protection for themselves and/or their children Individual and group services for women who perpetrate violence or who are at risk of becoming perpetrators Group based education and support programmes to assist women in addressing issues of confidence, assertiveness, goal setting, making choices and expressing anger safely We provide both individual and group based programmes for children and young people, depending upon their needs and circumstances. Our programmes are delivered by qualified counsellors who are also accredited facilitators and who have a wealth of experience in working with children and young people.
We provide a range of individual and group based services and programmes for women including: Counselling to assist women who are currently living in abusive relationships or who are dealing with the effects of past abuse (including repeating patterns of behaviour within relationships) Safety planning and support for women who choose to remain in, are contemplating leaving or have recently left an abusive relationship Protection order advice, assistance and referral for women who may require legal protection for themselves and/or their children Individual and group services for women who perpetrate violence or who are at risk of becoming perpetrators Group based education and support programmes to assist women in addressing issues of confidence, assertiveness, goal setting, making choices and expressing anger safely We provide both individual and group based programmes for children and young people, depending upon their needs and circumstances. Our programmes are delivered by qualified counsellors who are also accredited facilitators and who have a wealth of experience in working with children and young people.
- Care and protection
- Counselling
- Education programmes
- Family violence intervention
- Information and support
- Referral to specialist services
We provide a range of individual and group based services and programmes for women including:
- Counselling to assist women who are currently living in abusive relationships or who are dealing with the effects of past abuse (including repeating patterns of behaviour within relationships)
- Safety planning and support for women who choose to remain in, are contemplating leaving or have recently left an abusive relationship
- Protection order advice, assistance and referral for women who may require legal protection for themselves and/or their children
- Individual and group services for women who perpetrate violence or who are at risk of becoming perpetrators
- Group based education and support programmes to assist women in addressing issues of confidence, assertiveness, goal setting, making choices and expressing anger safely
We provide both individual and group based programmes for children and young people, depending upon their needs and circumstances. Our programmes are delivered by qualified counsellors who are also accredited facilitators and who have a wealth of experience in working with children and young people.
We provide a Non-Violent programme for men and women for both Ministry of Justice and Corrections. We offer counselling for perpetrators. Our services are suitable for people who are using violence or concerned about their risk of using violence or want to find better ways to maintain healthy relationships.
We provide a Non-Violent programme for men and women for both Ministry of Justice and Corrections. We offer counselling for perpetrators. Our services are suitable for people who are using violence or concerned about their risk of using violence or want to find better ways to maintain healthy relationships.
We provide a Non-Violent programme for men and women for both Ministry of Justice and Corrections.
We offer counselling for perpetrators.
Our services are suitable for people who are using violence or concerned about their risk of using violence or want to find better ways to maintain healthy relationships.
We will provide support to help people navigate through both social and legal systems.
We will provide support to help people navigate through both social and legal systems.
We will provide support to help people navigate through both social and legal systems.
Disability Assistance
Wheelchair access, Quiet, low sensory environment, A longer appointment time, Support to make decisions, Assistance to move around, More space to move around
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Child / Tamariki friendly, Speak with women / wahine, LGBTQIA+ friendly
Public Transport
We are only a few minutes walk from the Surfdale Shops bus stop
Region
Central Auckland
Website
Contact Details
28 Hamilton Road, Surfdale, Waiheke Island
Central Auckland
9:00 AM to 3:00 PM.
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Phone
(09) 372 9220
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Mobile
027 385 3998
Email
Website
28 Hamilton Road
Surfdale
Waiheke Island
Auckland 1081
Street Address
28 Hamilton Road
Surfdale
Waiheke Island
Auckland 1081
Postal Address
PO Box 212
Ostend
Waiheke Island 1841
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This page was last updated at 2:42PM on November 21, 2024. This information is reviewed and edited by Te Ārai Roa Manaaki.