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South Auckland > Community Health and Social Services >

Te Whānau Rangimarie

Social Service, Abuse and Violence Support, Kaupapa Māori, Stopping Violence, Refuge

Today

9:00 AM to 4:30 PM.

Description

Te Whānau Rangimarie is a Māori community organisation that provides social support and advocacy, family violence support services, counselling  and programmes, women's safe housing, transitional housing and community education.

"Ko te whānau te mea nui, me awhi, me tautoko"

"Families are paramount, we will embrace and support them"

"Me mahi whakakotahi, mo te ora, me whakaruruhau, o te whānau"
"Working together, for the safety and wellbeing of all people"

The purpose of the Trust is to:

  • provide social, economic, education and health support services from a Tikanga Māori philosophy for persons that require advocacy and support and may be at risk of harm or harming and/or at risk of homelessness or are homeless;
  • provide services and courses aimed at supporting individual and whānau plan towards positive life changes;
  • provide social, emergency, transitional and/or affordable housing and related services to meet the needs of the community;
  • ensure services offer a whole of whānau approach that is child focused and addresses the holistic needs of the whānau;
  • promote ongoing support of professional development for staff to work in a culturally appropriate manner according to kaupapa Māori;
  • to seek, accept and receive donations, subsidies, grants, endowments, gifts, legacies, loans, bequest in order to maintain the above aims, goals and objectives; and
  • provide other support and assistance consistent with this charitable purpose.

To achieve the purpose of the Trust, a variety of education courses are provided internally and partnerships are formed with external providers for specialist services outside of our scope. The Trust also offers an emergency transitional housing service as well as a Women's safe house.

In addition, social work advocacy and support services are provided by the Trust to support with improving overall safety and well-being for individuals and families.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

We welcome your enquiry. Please visit us in person (by appointment) or contact us by post, phone, or email below.

Office Phone: (09) 275-1230
Free Phone: 05086262254
Email Address:

You can also use our form to contact us online

Make an appointment

Walk in

Website / App

contact us online

Referral

Anyone can access

Fees and Charges Categorisation

Free, Fees apply

Fees and Charges Description

All services including Wahine Safe House are Free.

Charges for transitional housing services dependant on income and family size.

Hours

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

12:00 AM to 12:00 AM.

Te Piringa Women’s Refuge
We provide the support and information you need when you’re dealing with violence in your life. Violence is never okay.

No one deserves to be abused, and we are always here to help you. At Women’s Refuge, we won’t judge you. We will listen to you and support you to make choices for your safety. Kia kaha.

Our free confidential services include:

  • 24 Hour crises line, 0800 MANAAKI
  • 24/7 access to our safe house - assessment pending
  • Home and community visits
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki
  • Referrals to counsellors, doctors, lawyers and other support services
  • Education for women and children about living free from violence
  • Information and presentations to community groups, schools and workplace as part of our Workplace Refuge training

For all queries please contact our office:

09 275 1230

0508 MANAAKI (6262254)

admin@twr.org.nz

Referrals and queries can also be made via our website:

twr.org.nz

Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.

Languages Spoken

English, Māori, Tongan, Cook Islands Māori

Services Provided

Abuse and Violence Support

Our services include: He Taonga Te Mokopuna: Children's safety programme for children who have been affected by family violence Houhou Te Rangimarie: Non-violence programme for adults Pakeke Awhina: Safety programme for adults Whānau Resilience: Support for whānau to live violence free Women's Safe House Transitional Housing Counselling

  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support
  • Counselling

Our services include: 

  • He Taonga Te Mokopuna: Children's safety programme for children who have been affected by family violence
  • Houhou Te Rangimarie: Non-violence programme for adults
  • Pakeke Awhina: Safety programme for adults
  • Whānau Resilience: Support for whānau to live violence free
  • Women's Safe House
  • Transitional Housing
  • Counselling
Social work

Advocacy, information and support for you and your family/whānau.

Advocacy, information and support for you and your family/whānau.

Social services crisis assessment

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Education and training

Provision of education and/or training courses to the community.

  • Life skills
  • Skills courses

Provision of education and/or training courses to the community.

Kaupapa Māori

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Pacific People

Pasifika services providing community health and/or social support with a focus on health and wellbeing for Pacific peoples.

Pasifika services providing community health and/or social support with a focus on health and wellbeing for Pacific peoples. 

Stopping Violence Services

Specific counselling and programmes are available for those who want to change their behaviour and stop being violent.

Specific counselling and programmes are available for those who want to change their behaviour and stop being violent.

Emergency & Transitional Accommodation and Housing Support

For families with children who are homeless or who have serious housing need for up to 12 weeks. During this time, families participate in wrap-around programmes while Te Whanau Rangimarie assists them in finding long-term housing or an affordable rental they can move into.

For families with children who are homeless or who have serious housing need for up to 12 weeks. During this time, families participate in wrap-around programmes while Te Whānau Rangimarie assists them in finding long-term housing or an affordable rental they can move into.

Counselling

Counselling for whānau, couples, and individuals involves creating a safe space for sharing feelings and concerns. Effective counselling includes listening, understanding, and building trust, using tailored techniques like cognitive-behavioural therapy or mindfulness. A healing environment and ongoing support are essential for sustaining positive change. In summary, providing these services goes beyond basics to address clients' diverse needs.

Counselling for whānau, couples, and individuals involves creating a safe space for sharing feelings and concerns. Effective counselling includes listening, understanding, and building trust, using tailored techniques like cognitive-behavioural therapy or mindfulness. A healing environment and ongoing support are essential for sustaining positive change. In summary, providing these services goes beyond basics to address clients' diverse needs.

Ready to Rent Programme

Supporting individuals identified through MSD as being ready and willing to engage in a 10 hour seminar over 2 days that can provide some foundation knowledge to support them with being ready to rent. All referrals must come through MSD.

Supporting individuals identified through MSD as being ready and willing to engage in a 10 hour seminar over 2 days that can provide some foundation knowledge to support them with being ready to rent. All referrals must come through MSD.

Refuge

Refuge offers a safe house for women at urgent risk from family violence.

Refuge offers a safe house for women at urgent risk from family violence.

E Tu Tane

Groups of up to 10 men at one time travelling to Rangitoto Island for up to 3 days to connect with the taiao and create and strengthen sense of self identity, sense of belonging and strengthening their confidence as individuals with a commitment of working towards being violence free and becoming a kahukura (champion) in their whanau to continue role modelling the positive changes they have made.

Groups of up to 10 men at one time travelling to Rangitoto Island for up to 3 days to connect with the taiao and create and strengthen sense of self identity, sense of belonging and strengthening their confidence as individuals with a commitment of working towards being violence free and becoming a kahukura (champion) in their whānau to continue role modelling the positive changes they have made.

Whanau Resilience

Service that supports whanau with positive life changes where they are supported to live violence free and to eliminate violence for the next generation. Whanau voice is key to supporting in this space; everyone has their own story to tell, therefore each journey is unique to you and your whanau based on your voice and your needs and how we can support you to live violence free and eliminate violence for the next generations.

Service that supports whānau with positive life changes where they are supported to live violence free and to eliminate violence for the next generation. Whānau voice is key to supporting in this space; everyone has their own story to tell, therefore each journey is unique to you and your whānau based on your voice and your needs and how we can support you to live violence free and eliminate violence for the next generations.

Region

South Auckland

Website

Contact Details

9:00 AM to 4:30 PM.

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Flat 2/3 Rennie Drive
Māngere
Auckland
Auckland 2022

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Street Address

Flat 2/3 Rennie Drive
Māngere
Auckland
Auckland 2022

Postal Address

PO Box 43 264
Māngere
Auckland 2153

This page was last updated at 11:26AM on June 30, 2025. This information is reviewed and edited by Te Whānau Rangimarie.