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Waikato > Community Health and Social Services >

Te Rau Āwhina - Tokoroa Women's Refuge

Refuge Service, Abuse and Violence Support

Today

Description

At Te Rau Āwhina - Tokoroa Women's Refuge, we provide the support and information you need when you’re dealing with violence in your life.

Family Violence is an attempt to control someone using fear, intimidation and abuse. It can take many forms including:

Physical, verbal, emotional, sexual or spiritual abuse                                                                                          Stopping you having access to money                                                                                                                    Threatening to have your children taken away                                                                                                      Stopping you working or seeing family or friends   

Family violence can occur in any home regardless of culture, ethnicity or income. Victims may be in same-sex relationships, transgender or non-binary. No one deserves to be abused and family violence is never OK.

Contact us if you would like to talk about what is happening for you and what supports are available to keep you and your children safe.

We support women across Tokoroa, Tirau, Putāruru, Mangakino, Ātiamuri, Matamata.                                                                                                                                    

Our services include:

  • 24 hour crisis line
  • Refuge Safe House
  • Risk assessment and safety planning
  • Walk in service (no appointment required)
  • Assistance with obtaining protection and parenting orders
  • Priority referrals to counselling and other services
  • Women's empowerment programmes
  • Children's advocacy and programmes
  • Support in family violence related court proceedings

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Need help now? Call us for information, advice and support about domestic violence as well as (24/7) help in a crisis.

Crisis Line call: 0800REFUGE (0800 733 843)

Walk in

Referral

Make an appointment

Website / App

Fees and Charges Categorisation

Free

Fees and Charges Description

The service is free and confidential.

Hours

Mon – Fri 9:00 AM – 4:30 PM

If you are in immediate crisis please phone our crisis line 0800 733 843 (0800 REFUGE) 24/7.

Our office hours are Monday - Friday 9am - 4.30pm

Services Provided

Abuse and violence support

We provide confidential, non-judgmental support including risk assessment and safety planning, assistance with obtaining protection and parenting orders, priority referrals to counselling and other services and programmes for women and children We provide confidential, non-judgmental support including risk assessment and safety planning, assistance with obtaining protection and parenting orders, priority referrals to counselling and other services and programmes for women and children

  • Care and protection
  • Education programmes
  • Information and support
  • Referral to specialist services

We provide confidential, non-judgmental support including risk assessment and safety planning, assistance with obtaining protection and parenting orders, priority referrals to counselling and other services and programmes for women and children

Advocacy

We can provide advocacy services including support in family violence related court proceedings We can provide advocacy services including support in family violence related court proceedings

We can provide advocacy services including support in family violence related court proceedings

Refuge

Refuge offers a safe house for women at urgent risk from family violence.

Refuge offers a safe house for women at urgent risk from family violence.

Elder abuse

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly, Phone

Region

Waikato

Contact Details

  • 24/7 CRISIS LINE

    0800REFUGE or 0800 733 843

37 Swanston Street
Tokoroa
Waikato 3444

Information about this location

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Street Address

37 Swanston Street
Tokoroa
Waikato 3444

Postal Address

37 Swanston Street Tokoroa

This page was last updated at 9:45AM on December 18, 2024. This information is reviewed and edited by Te Rau Āwhina - Tokoroa Women's Refuge.