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Dunedin - South Otago > GPs / Accident & Urgent Medical Care > WellSouth Primary Health Network >

Saddle View Health Centre

General Practice (GP) Service

Today

8:30 AM to 5:00 PM.

Description

We are a general practice aiming to provide quality primary healthcare to you and your family.

Consultations are by prior appointment only. Bookings should be made two weeks in advance when possible.

We are situated within the Green Island business district, between St Peter Chanel School and the Memorial Gardens. We are close to the local shopping area which has two chemists, a grocery store, post office and numerous food outlets.

We have a brand new purpose-built centre that we moved into in July 2023.

Staff

Staff

Our team is made up of GPs (see details below under “General Practitioners”), Nurse Practitioner, Nurse Prescribers, Community Prescriber, Nurses, Healthcare Assistant and Reception/admin team, and includes:

Practice Manager: Janine Dalley

General Practitioners: Dr Astrid Windfuhr, Dr Fiona Morrison, Dr Isla Karetai

Nurse Practitioners: Sue Ward, Kirstin Bright

Nurse Prescribers:  Kristin Meek and Fiona Cadogan

Healthcare Assistant (and Baby Sleep Consultant): Stacey

Nursing Staff: Linda, Chris, Nat, and Kerrie

Reception/Administration: Wanda, Jan, Karen and Jacqui

Practice Pharmacist Interns: Janelle and Mike

Access & Choice funded services staff:
Wayne - Health Improvement Practitioner (HIP)
Briar - Health Coach & Community Support Worker

(includes part time staff)

We are a teaching practice so often have trainee interns and nursing students working at our practice. We will ask your permission for them to see you or be present during your consultation at times.

Doctors

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

Yes

This practice is enrolling new patients.

When you enrol with us, your first visit may include appointments with our whole team to assess your overall health and wellbeing and introduce you to the different health care providers that are here to support you and your family. You may visit with a nurse, Access & Choice provider or a practitioner/prescriber depending on the complexity of your healthcare needs.

Fees

Enrolled Patient Fees

Under 14 yearsFree
14-17 years$32.00
18-24 years$48.00
25-44 years$48.00
45-64 years$48.00
65+ years$48.00

See here for other fees

Patients aged between 14-17 years with a current Community Services Card will pay $13.00 and those aged 18 years and over will pay $19.50.

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

After Hours: Dunedin Urgent Doctors & Accident Centre between 8:00 AM - 10:00 PM. Otherwise, Dunedin Hospital Emergency Department

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Otago Anniversary (24 Mar), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Preferred urgent care clinic out of hours: Dunedin Urgent Doctors & Accident Centre.

Languages Spoken

English

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Child flu vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. Supporting our GPs are our Nurse Practitioners and Nurse Prescribers. A Nurse Prescriber has a wider scope of practice than Registered Nurses, and can look after your long-term condition healthcare needs. Nurse Prescribers can renew your long-term medications that your GP has prescribed for you and work closely with our GPs to manage your health needs. Nurse Practitioners hold a higher level of qualification (a Masters in Nursing) and are able to help our patients with long-term conditions, such as asthma, diabetes and heart disease, to manage their conditions well and get the best out of life. Our Nurse Practitioners work alongside our GPs to support our patients, make referrals when needed and prescribe medications.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Supporting our GPs are our Nurse Practitioners and Nurse Prescribers. A Nurse Prescriber has a wider scope of practice than Registered Nurses, and can look after your long-term condition healthcare needs. Nurse Prescribers can renew your long-term medications that your GP has prescribed for you and work closely with our GPs to manage your health needs.
Nurse Practitioners hold a higher level of qualification (a Masters in Nursing) and are able to help our patients with long-term conditions, such as asthma, diabetes and heart disease, to manage their conditions well and get the best out of life. Our Nurse Practitioners work alongside our GPs to support our patients, make referrals when needed and prescribe medications.

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify. At Saddle View Health Centre we offer phone consultations to those who may find it difficult to get to our practice to see their health provider.

  • Phone consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

At Saddle View Health Centre we offer phone consultations to those who may find it difficult to get to our practice to see their health provider.

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. Our practice uses ManageMyHealth where you can request repeats of your long-term medications, communicate with us, see your test results, recalls and your immunisation history. Ask at reception to register with ManageMyHealth.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

Our practice uses ManageMyHealth where you can request repeats of your long-term medications, communicate with us, see your test results, recalls and your immunisation history.
Ask at reception to register with ManageMyHealth.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. Clinics held fortnightly on Tuesdays to Thursdays

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

Clinics held fortnightly on Tuesdays to Thursdays

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Travel Directions

We are located between St Peter Chanel School and the Memorial Gardens.
Coming from the South, we are on the right after the roundabout.
Coming from the North, turn left just after the pedestrian crossing.

Public Transport

The local bus stop drop-off point is a short walk from our premises.

Parking

Off street parking is available on our site at 242 Main South Road. Public parking is available on the main road and in the public carpark on Shand Street.

Contact Details

8:30 AM to 5:00 PM.

Book an appointment

242 Main South Road
Green Island
Dunedin
Otago 9018

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Street Address

242 Main South Road
Green Island
Dunedin
Otago 9018

Postal Address

PO Box 13076, Green Island, Dunedin 9052

This page was last updated at 1:29PM on December 6, 2023. This information is reviewed and edited by Saddle View Health Centre.