Āwhina Ora Charitable Trust

ACC-registered Rongoā Māori Service, Kaupapa Māori

Today

Open today 9:00 AM to 4:00 PM.

Description

At Āwhina Ora we are dedicated to uplifting Whānau Māori health through a mana-enhancing, holistic approach. Our Rongoā Māori services provide a sacred space for traditional healing, integrating te ao Māori wisdom with modern healthcare pathways. As an ACC and EAP accredited provider, we offer culturally safe, rongoā-led support that honours the tinana (body), hinengaro (mind), and wairua (spirit), ensuring our people receive care that is both clinically recognised and spiritually grounded."

Staff

Our Kairongoa:

Tuterangi Maihi
Dallas Katene
Carol Poa
Miriama Patterson

Our Operations and Administration:

Sasha Marshall
Danielle Katene
Serena Tohu

Ages

Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Phone: 0800 41 42 43
Email: awhi@awhinaora.co.nz

Make an appointment

Call and/or email to book an appointment

Referral

Have an ACC covered injury: You must have an approved ACC claim for your injury before ACC will fund Rongoa Māori as part of your rehabilitation plan. If you already have a claim number, you don't need a health professional referral to ask for Rongoa Māori - your request can come directly from you.
Request Rongoa Māori support: Contact the ACC recovery team or your recovery coordinator (the person managing your claim) to request inclusion of Ronoa Māori services in your rehabilitation plan. Phone: 0800101996. Email: claims@acc.co.nz. MyACC: Register with or log into the MyACC
Tell ACC who you would like to see: Let ACC know you want to see a Kairongoa and nominate Awhina Ora as your Rongoa Māori Services Vendor/Provider, and give them our vendor ID number - VBL648. ACC will work with you immediately over the phone to initiate your 'purchase order' process.
Get approval: ACC must approve your request before Rongoa Māori Services can commence. Once we receive your purchase order, we will contact you and arrange scheduling of your sessions.

For EAP Rongoā Māori:

To access Rongoā Māori or general support through an EAP (Employee Assistance Programme), your whānau can follow these direct steps:

Confirm Eligibility: The client should check with their employer, HR department, or workplace intranet to confirm which EAP provider their organisation uses (e.g., EAP Services, Instep, or Benestar).

Contact the Provider: They must call the provider’s national 0800 number or use their online booking portal. These services are free and confidential for employees.

Request Rongoā Māori: When speaking with the intake coordinator, the client should explicitly state they wish to access Rongoā Māori services through Awhina Ora Charitable Trust.

For those with EAP Services Limited, they can call their National Access Centre directly on 0800 327 669 to start the process.

Hours

Open today 9:00 AM to 4:00 PM.

Mon – Fri	9:00 AM – 4:00 PM

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct), Northland Anniversary (1 Feb), Auckland Anniversary (1 Feb).

Services Provided

ACC Rongoā Māori

ACC Rongoā Māori ACC don't consider healing techniques from non-Māori cultural traditions, such as reiki or hyperbaric oxygen treatment, part of rongoā Māori. Even if they're provided by rongoā Māori practitioners.

ACC Rongoā Māori

ACC don't consider healing techniques from non-Māori cultural traditions, such as reiki or hyperbaric oxygen treatment, part of rongoā Māori. Even if they're provided by rongoā Māori practitioners.