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Canterbury > Community Health and Social Services >

Otautahi Māori Women's Refuge t.a Te Whare Hauora

Social Service, Refuge, Kaupapa Māori

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Description

Te Whare Hauora is a by-Māori-for-Māori service, providing a safe place for wahine and tamariki affected by domestic violence. 

Our vision is for all women and children to live free from domestic and family violence.

Our free confidential services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • Home and community visits
  • Support in isolated regions
  • 24/7 access to our safe houses
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki and referrals to counsellors, doctors, lawyers and other support services
  • Transitional Housing
  • Whānau Ora Navigators
  • Whānau Resilience
  • Te Herenga Tangata
  • Ministry of Justice Education Programmes (protected women and children)

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Referral, Make an appointment

Fees and Charges Categorisation

Free

Fees and Charges Description

No charge for our services

Hours

Mon – Fri 8:30 AM – 4:30 PM

The above are our office hours.

Need help now?  Freephone 0800 11 74 74 - our crisis line operates 24 hours a day, 7 days a week. 

Languages Spoken

English, Māori

Services Provided

Abuse and violence support

We provide confidential, non-judgmental support including 24/7 crisis line support. We provide confidential, non-judgmental support including 24/7 crisis line support.

  • Elder abuse
  • Conflict resolution mediation
  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Refuge
  • Victim support

We provide confidential, non-judgmental support including 24/7 crisis line support.

Advocacy

We can provide advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki We can provide advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki

We can provide advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki

Refuge

24/7 access to our safe houses 24/7 access to our safe houses

24/7 access to our safe houses

Transitional Housing

Service types: Accommodation and housing support.

Service types: Accommodation and housing support.

Whānau Ora Navigators

Service types: Family / whānau support, Information, education & support, Kaupapa Māori, Service navigator, Whānau Ora, Kaupapa Māori.

Service types: Family / whānau support, Information, education & support, Kaupapa Māori, Service navigator, Whānau Ora, Kaupapa Māori.

Whānau Resilience

Service types: Abuse and violence support, Family / whānau support, Kaupapa Māori.

Service types: Abuse and violence support, Family / whānau support, Kaupapa Māori.

Te Herenga Tangata
Ministry of Justice Education Programmes (protected women and children)

Service types: Abuse and violence support, Education programmes.

Service types: Abuse and violence support, Education programmes.

Kaupapa Māori

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Region

Canterbury

Contact Details

24-hour crisis line: 0800 11 74 74 or 0800 REFUGE/0800 733 843

 

59 Shortland Street
Wainoni
Christchurch
Canterbury 8061

Information about this location

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Street Address

59 Shortland Street
Wainoni
Christchurch
Canterbury 8061

Postal Address

PO Box 7537
Sydenham
Christchurch 8240

This page was last updated at 3:59PM on December 16, 2024. This information is reviewed and edited by Otautahi Māori Women's Refuge t.a Te Whare Hauora.