Lakes > Mental Health & Addictions >
Arc Counselling Services
Addiction Service, Stop Smoking, Gambling Harm
Today
Description
Arc Counselling Services provides support to those in the Taupō, Mangakino and Tūrangi communities struggling with alcohol, drug or gambling addiction.
Staff
We have counsellors, registered nurses, therapists, an occupational therapist, a support worker, access to Workwise staff,
How do I access this service?
Contact us, Make an appointment, Referral, Walk in, Website / App
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply
Hours
| Mon – Fri | 9:00 AM – 4:00 PM |
|---|
Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Closed 22 Dec — 4 Jan. Open 5 Jan — 9 Jan.
Languages Spoken
English, Māori, German, Dutch, Shona
Programmes
Arc Counselling Services offers initial assessment, brief intervention, assessment, counselling (talking therapy), detox, recovery, support to family/whānau, referral to residential treatment, addiction support groups and adult community support services related to alcohol and drug addiction.
Arc Counselling Services offers initial assessment, brief intervention, assessment, counselling (talking therapy), detox, recovery, support to family/whānau, referral to residential treatment, addiction support groups and adult community support services related to alcohol and drug addiction.
- Programme Areas
Alcohol or drug addiction, Detox and rehabilitation, Family / whānau support, Gambling harm, Maternal mental health or addiction, Other addictions, Stop smoking
- Programme Type
Alcohol or drug counselling and support, Community medical detox, Family / whānau support (addiction), Gambling harm counselling, Maternal alcohol & drug addiction, Maternal alcohol or drug addiction, Maternal stop smoking, Other addictions counselling and support, Peer support (alcohol or drug), Social detox, Stop smoking support
- Regions
Lakes
- Age Groups
Adult / Pakeke
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Access to this service can come via self, whānau, provider, GP, DHB clinical services, legal services, Corrections, Police, Oranga Tamariki referral.
Description
Arc Counselling Services offers initial assessment, brief intervention, assessment, counselling (talking therapy), detox, recovery, support to family/whānau, referral to residential treatment, addiction support groups and adult community support services related to alcohol and drug addiction.
Arc Counselling Services offers triage, brief intervention, assessment, counselling (talking therapy), referral to residential treatment, addiction support groups and adult community support services related to gambling addiction.
Arc Counselling Services offers triage, brief intervention, assessment, counselling (talking therapy), referral to residential treatment, addiction support groups and adult community support services related to gambling addiction.
- Programme Areas
Gambling harm
- Programme Type
Gambling harm counselling
- Regions
Lakes
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Access to this service can come via self, whānau, provider, GP, DHB clinical services, Corrections, Police, or Oranga Tamariki referral.
Description
Arc Counselling Services offers triage, brief intervention, assessment, counselling (talking therapy), referral to residential treatment, addiction support groups and adult community support services related to gambling addiction.
Arc provides support to family/whānau members struggling with someone else's alcohol, drug or gambling addiction.
Arc provides support to family/whānau members struggling with someone else's alcohol, drug or gambling addiction.
- Programme Areas
Family / whānau support
- Programme Type
Family / whānau support (addiction)
- Regions
Lakes
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Access to this service can come via self, whānau, provider, GP, DHB clinical services, Corrections, Police, Oranga Tamariki referral.
Description
Arc provides support to family/whānau members struggling with someone else's alcohol, drug or gambling addiction.
Additional Details
Face to face / Kanohi ki te Kanohi
Website
Contact Details
-
Phone
0800 227 5272
Email
Website
67 Paora Hapi Street
Taupo 3330
Street Address
67 Paora Hapi Street
Taupō 3330
Postal Address
PO Box 1129
Taupō 3351
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This page was last updated at 3:10PM on November 25, 2025. This information is reviewed and edited by Arc Counselling Services.

