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Description

Careway is an ACC funded programme that provides injured New Zealanders with better and faster access to healthcare services, at no cost to themselves.
The programme is for people with knee, shoulder or spine injuries that cannot be successfully treated solely by your general practitioner (GP) and who would benefit from medical advice or treatment from other services such as an orthopaedic surgeon and/or physio.

You will be able to access the following services:

  • Orthopaedic Surgeons
  • Physiotherapists
  • Sports Physicians
  • Vocational / Occupational Therapists
  • Pain Management Specialists

All services must be provided by approved providers. Please click on the link to find Careway approved providers.

Staff

Click here to find a Careway approved provider.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Referral

You can be referred to Careway by your GP, Physiotherapist, Sports Physician or Surgeon.

Additionally, feel free to call our helpful team and we can direct you towards a provider who can assess your eligibility for the program.

Referral Expectations

For Patients: You will gain access to a dedicated team of health providers such as surgeons, sports physicians, physiotherapists and occupational therapists, who will work with you to design a care plan that meets your needs. They will help you gain full function and work towards regaining your independence. While you are on the Careway pathway to recovery you will receive the care you need, when you need it.

For Referrers: Click on the link to find referral information such as inclusion criteria and the referral process.

Fees and Charges Categorisation

Free

Fees and Charges Description

Patients with an accepted ACC claim for a musculoskeletal injury to the knee, shoulder or spine and who meet the ICP-MSK eligibility criteria, will receive treatment at no cost to themselves.

Services Provided

Integrated Care Pathway

Careway deliver the Integrated Care Pathway for Musculoskeletal injuries (ICP-MSK) to patients with knee, shoulder and spine injuries who meet the eligibility criteria. We work with providers in: Auckland Bay of Plenty Christchurch Coromandel Gisborne Hawke's Bay Manawatu Nelson-Marlborough Northland Otago Taranaki Waikato Wellington

Service types: Physiotherapy, Occupational therapy (OT).

Careway deliver the Integrated Care Pathway for Musculoskeletal injuries (ICP-MSK) to patients with knee, shoulder and spine injuries who meet the eligibility criteria.
We work with providers in:

  • Auckland
  • Bay of Plenty
  • Christchurch
  • Coromandel
  • Gisborne
  • Hawke's Bay
  • Manawatu
  • Nelson-Marlborough
  • Northland
  • Otago
  • Taranaki
  • Waikato
  • Wellington
Physiotherapy

Physiotherapists diagnose and support people to regain mobility and reduce pain caused by an injury, disability or health condition such as arthritis.

  • Musculoskeletal
  • Older adult
  • Paediatric (Children)
  • Rehabilitation
  • Pain
  • Sports
  • Occupational health

Physiotherapists diagnose and support people to regain mobility and reduce pain caused by an injury, disability or health condition such as arthritis.

Occupational therapy (OT)

Occupational therapists (OT) help people to participate in the tasks and activities of daily life.

  • Rehabilitation
  • Older adult
  • Pain

Occupational therapists (OT) help people to participate in the tasks and activities of daily life.

Document Downloads

Pharmacy

Find your nearest pharmacy here

Contact Details

This page was last updated at 9:33AM on September 18, 2024. This information is reviewed and edited by Careway.