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Hobsonville Hearing

Audiology Service

Today

Description

At Hobsonville Hearing, we take great pride in providing our community with high quality, professional and patient-centric care. Our goal is to keep the entire process - from fitting to finalising - completely transparent and offer a personalised service that they may not find with larger companies. 

Services offered include:

Staff

Abby Johnson: Audiologist
Abby is an experienced clinical audiologist and obtained her Master of Audiology from the University of Canterbury in 2016 and Certificate of Clinical Competency (CCC) from the New Zealand Audiological Society in 2018. She works with both adults and children and is an expert at microsuction. She opened Hobsonville Hearing in 2021.

Phoebe Franklin: Practice Manager
Phoebe manages all phone calls and email enquiries and ensures the smooth running of the clinic.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Make an appointment

Book online here or phone (09) 930 9880.

Contact us

Phone: (09) 930 9880
Email: info@hobsonvillehearing.co.nz

Anyone can access

Referral

Full paediatric hearing assessments are by GP or ENT Specialist referral only.

Fees and Charges Categorisation

Fees apply

Fees and Charges Description

Find information about our fees here

Hours

Mon – Fri 8:30 AM – 5:00 PM

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Closed 23 Dec — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English

Services Provided

Ear Wax Removal

We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear. Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing.

Service types: Audiology, Ear wax removal.

We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear.

Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing.

Hearing Tests

Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance., Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders., Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.

Service types: Audiology, Hearing tests.

  • Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance.
  • Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders.
  • Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.
Paediatric Services

Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years)., Full Hearing Test for Children - Are you concerned your child has a hearing loss? Or has your child's General Practitioner or Ear Nose and Throat specialist recommended a full hearing assessment? This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional. Available only to children aged 4.5 and above., Outer/Middle Ear Assessment - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health. Available to children aged 1-year and above.

Service types: Audiology, Paediatric (Children), Hearing tests, Ear wax removal.

  • Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years).
  • Full Hearing Test for Children - Are you concerned your child has a hearing loss? Or has your child's General Practitioner or Ear Nose and Throat specialist recommended a full hearing assessment? This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional. Available only to children aged 4.5 and above.
  • Outer/Middle Ear Assessment - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health. Available to children aged 1-year and above.
Hearing Aids

As an independent audiology provider, Hobsonville Hearing supplies and services all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget. We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.

Service types: Audiology, Hearing aids.

As an independent audiology provider, Hobsonville Hearing supplies and services all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget.

We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.

Hearing Aid Reviews & Repairs

Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost., Annual Hearing Aid Reviews - If you are a patient of Hobsonville Hearing, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally., Hearing Aid Servicing & Repairs - We offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.

Service types: Audiology, Hearing aids.

  • Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost.
  • Annual Hearing Aid Reviews - If you are a patient of Hobsonville Hearing, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally.
  • Hearing Aid Servicing & Repairs - We  offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.
Custom Earplugs

We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs: Swimming & Surfing Earplugs Musicians Earplugs & In-Ear Monitors Sleeping Earplugs Hearing Protection for Industrial Work Motorsport Earplugs Hearing Protection for Shooting & Hunting If you have another need for earplugs, please enquire!

We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs: 

  • Swimming & Surfing Earplugs
  • Musicians Earplugs & In-Ear Monitors
  • Sleeping Earplugs
  • Hearing Protection for Industrial Work
  • Motorsport Earplugs
  • Hearing Protection for Shooting & Hunting

If you have another need for earplugs, please enquire!

Disability Assistance

Wheelchair access, Wheelchair accessible toilet, Mobility parking space, A longer appointment time

Additional Details

Face to face / Kanohi ki te Kanohi, LGBTQIA+ friendly, Speak with women / wahine, Child / Tamariki friendly

Travel Directions

Hobsonville Hearing is on Google and Apple Maps - simply type 'Hobsonville Hearing' into the search bar.

  • Our clinic is in the same area as the Woolworths supermarket in Hobsonville.
  • Find us above the Unichem Pharmacy on level 1 inside the Hobson Centre at 124 Hobsonville Road
  • We are across the hallway from Hobsonville Physio, inside the PINK doors. 
  • Call 09-930-9880 if you need directions.

Public Transport

The Auckland Transport website is a good resource to plan your public transport options.

Parking

Parking is free in the Hobsonville Woolworths carpark.

Contact Details

Contact us online here
Facebook Book an appointment

Level 1, 124 Hobsonville Road
Hobsonville
Upper Harbour
Auckland 0618

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Street Address

Level 1, 124 Hobsonville Road
Hobsonville
Upper Harbour
Auckland 0618

Postal Address

Level 1, 124 Hobsonville Road
Hobsonville
Upper Harbour
Auckland 0618

This page was last updated at 12:50PM on December 4, 2024. This information is reviewed and edited by Hobsonville Hearing.