West Auckland, Central Auckland, East Auckland, South Auckland > Allied Health >
Hobsonville Hearing
Audiology Service
Today
8:30 AM to 5:00 PM.
Description
At Hobsonville Hearing, we take great pride in providing our community with high quality, professional and patient-centric care. Our goal is to keep the entire process - from fitting to finalising - completely transparent and offer a personalised service that they may not find with larger companies.
Services offered include:
- Hearing screens for adults 18+, free to Gold Card holders
- Ear wax removal using microsuction
- Comprehensive diagnostic hearing tests for adults and children
- Workplace and CAA hearing tests
- Independent hearing aid supplier - we work with and service ALL leading manufacturers
- Local, friendly and professional service
Staff
Abby Johnson: Audiologist MNZAS, Director
Abby is an experienced clinical audiologist and obtained her Master of Audiology from the University of Canterbury in 2016 and Certificate of Clinical Competency (CCC) from the New Zealand Audiological Society in 2018. She works with both adults and children and is an expert at microsuction. She opened Hobsonville Hearing in 2021. Abby is not currently available for appointments.
Vina Centeno: Audiologist MNZAS
Vina is an experienced and fully qualified audiologist, who first graduated 11 years ago in the Philippines. She works with both adults and children. Vina joined Hobsonville Hearing in January 2025.
Mei Yen Tan: Audiologist MNZAS
Mei obtained her Master of Audiology degree with First Class Honours at the University of Auckland in 2012 and has over a decade of experience in audiology. She works with both adults and children. Mei joined the Hobsonville Hearing team in March 2025.
Phoebe Franklin: Practice Manager
Phoebe manages all phone calls and email enquiries and ensures the smooth running of the clinic.
Ages
Adult / Pakeke, Older adult / Kaumātua, Youth / Rangatahi, Child / Tamariki
How do I access this service?
Make an appointment
Book online here or phone (09) 930 9880.
Contact us
Phone: (09) 930 9880
Email: info@hobsonvillehearing.co.nz
Anyone can access
Fees and Charges Categorisation
Fees apply
Fees and Charges Description
Find information about our fees here
Hours
8:30 AM to 5:00 PM.
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
Public Holidays: Closed Auckland Anniversary (26 Jan), Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 9 Jan.
Languages Spoken
English, Filipino, Mandarin Chinese, Bahasa Melayu
Services Provided
We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear. Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing.
We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear. Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing.
Service types: Audiology, Ear wax removal.
We offer ear wax removal using microsuction. This is a highly effective and safe method of ear wax removal. This technique uses a small, purpose-built vacuum to carefully suction ear wax and debris from the ear canal. Most patients find the procedure comfortable and painless, with the process typically taking just a few minutes per ear.
Ear microsuction is suitable for patients with other ear complexities, such as ear infections, perforated eardrums, or had previous ear surgeries, most patient's report immediate relief from ear blockage and improvement to their hearing.
Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance., Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders., Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.
Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance., Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders., Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.
Service types: Audiology, Hearing tests.
- Adult Diagnostic Hearing Tests (CAA cert) - Our full diagnostic audiometric assessment includes a case history, otoscopy, tympanometry and acoustic reflexes, air conduction testing, bone conduction testing (if applicable), speech audiometry and a post assessment explanation of results. These tests are performed to determine the nature of any hearing loss and determine possible treatment options. We recommend this appointment type if you have a GP, ENT, or CAA referral, or have been diagnosed with a hearing loss previously. If you are unsure what to book, call our reception for assistance.
- Hearing Screens - Are you concerned about a hearing issue? Our hearing screen is offered to adults over 18 years of age and is a quick pass/fail assessment for your hearing. This service is FREE for Gold Card Holders.
- Workplace Hearing Tests - Annual occupational hearing test to monitor hearing thresholds when working in a noisy environment.
Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years)., Paediatric Hearing Assessment for Children (aged 6 to 17 years) - Our Paediatric Full Hearing Test is available to children 5-years or older. Our specialised audiologists use state-of-the-art equipment and child-friendly techniques to accurately assess your child's hearing abilities. This thorough evaluation includes a series of non-invasive tests designed to identify any hearing issues, allowing us to tailor the most effective treatment plan. We create a welcoming and comfortable environment to help ease any anxieties, ensuring that both you and your child feel at ease throughout the process. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional., Paediatric Hearing Assessment (PLAY) for Children (aged 2.5 to 5 years) - This hearing assessment is tailored for young children aged 2.5 to 5 years, providing a fun and engaging way to assess their hearing. This specialised approach uses interactive games and child-friendly techniques to keep little ones relaxed and focused throughout the evaluation. Our experienced audiologists use state-of-the-art equipment to conduct accurate, non-invasive tests, ensuring reliable results while making the experience enjoyable for your child. We prioritise creating a warm, supportive environment to ease any anxieties for both children and parents. With this playful and effective method, we can identify potential hearing concerns early and provide personalised recommendations to support your child’s hearing health. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional., Outer/Middle Ear Assessment (aged 1-year and above) - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health., Please note that children with higher needs, including those who are neurodiverse, may be best supported by our colleagues at Family Hearing Centre in Epsom, who specialise in paediatric audiology.
Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years)., Paediatric Hearing Assessment for Children (aged 6 to 17 years) - Our Paediatric Full Hearing Test is available to children 5-years or older. Our specialised audiologists use state-of-the-art equipment and child-friendly techniques to accurately assess your child's hearing abilities. This thorough evaluation includes a series of non-invasive tests designed to identify any hearing issues, allowing us to tailor the most effective treatment plan. We create a welcoming and comfortable environment to help ease any anxieties, ensuring that both you and your child feel at ease throughout the process. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional., Paediatric Hearing Assessment (PLAY) for Children (aged 2.5 to 5 years) - This hearing assessment is tailored for young children aged 2.5 to 5 years, providing a fun and engaging way to assess their hearing. This specialised approach uses interactive games and child-friendly techniques to keep little ones relaxed and focused throughout the evaluation. Our experienced audiologists use state-of-the-art equipment to conduct accurate, non-invasive tests, ensuring reliable results while making the experience enjoyable for your child. We prioritise creating a warm, supportive environment to ease any anxieties for both children and parents. With this playful and effective method, we can identify potential hearing concerns early and provide personalised recommendations to support your child’s hearing health. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional., Outer/Middle Ear Assessment (aged 1-year and above) - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health., Please note that children with higher needs, including those who are neurodiverse, may be best supported by our colleagues at Family Hearing Centre in Epsom, who specialise in paediatric audiology.
Service types: Audiology, Child audiology, Hearing tests, Ear wax removal.
- Ear Wax Removal for Children - We offer ear wax removal services for children of all ages. Our experienced audiologists ensure a comfortable and safe experience, prioritising your child's well-being. By using microsuction, we can effectively and precisely remove ear wax without the use of water or invasive tools, reducing the risk of discomfort or infection. Available for children of all ages, from infants to teenagers (16-years).
- Paediatric Hearing Assessment for Children (aged 6 to 17 years) - Our Paediatric Full Hearing Test is available to children 5-years or older. Our specialised audiologists use state-of-the-art equipment and child-friendly techniques to accurately assess your child's hearing abilities. This thorough evaluation includes a series of non-invasive tests designed to identify any hearing issues, allowing us to tailor the most effective treatment plan. We create a welcoming and comfortable environment to help ease any anxieties, ensuring that both you and your child feel at ease throughout the process. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional.
- Paediatric Hearing Assessment (PLAY) for Children (aged 2.5 to 5 years) - This hearing assessment is tailored for young children aged 2.5 to 5 years, providing a fun and engaging way to assess their hearing. This specialised approach uses interactive games and child-friendly techniques to keep little ones relaxed and focused throughout the evaluation. Our experienced audiologists use state-of-the-art equipment to conduct accurate, non-invasive tests, ensuring reliable results while making the experience enjoyable for your child. We prioritise creating a warm, supportive environment to ease any anxieties for both children and parents. With this playful and effective method, we can identify potential hearing concerns early and provide personalised recommendations to support your child’s hearing health. This assessment includes video otoscopy, tympanometry, acoustic reflex testing, DPOAE testing, a hearing test, bone conduction testing (if applicable) and speech testing to determine whether your child has a problem hearing. Following this assessment, a full report will be sent to the referring medical professional.
- Outer/Middle Ear Assessment (aged 1-year and above) - Our Outer/Middle Ear Assessment for children is specially designed to diagnose conditions such as glue ear, which can significantly impact a child's hearing and overall ear health. Our experienced audiologists use advanced diagnostic tools to evaluate the function and health of the outer and middle ear. This thorough assessment helps us identify any fluid buildup, infection, or structural issues that may be causing hearing difficulties in your child. With a precise diagnosis, we can develop an effective treatment plan to address the problem and improve your child's hearing health.
Please note that children with higher needs, including those who are neurodiverse, may be best supported by our colleagues at Family Hearing Centre in Epsom, who specialise in paediatric audiology.
As an independent audiology provider, Hobsonville Hearing supplies and services all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget. We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.
As an independent audiology provider, Hobsonville Hearing supplies and services all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget. We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.
Service types: Audiology, Hearing aids.
As an independent audiology provider, Hobsonville Hearing supplies and services all leading hearing aid manufacturers. Being independent allows us to supply the latest in hearing aid technology, always staying updated with new products and features. Our diverse pricing options ensure that quality hearing solutions are accessible to everyone, with choices to suit any budget.
We can support you to access various funding support options to assist with the cost of hearing aids. We will establish which options you are eligible for, and how they can be used to subsidise the cost of hearing aids, ensuring you receive the support you need to access quality hearing solutions.
Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost., Annual Hearing Aid Reviews - If you are a patient of Hobsonville Hearing, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally., Hearing Aid Servicing & Repairs - We offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.
Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost., Annual Hearing Aid Reviews - If you are a patient of Hobsonville Hearing, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally., Hearing Aid Servicing & Repairs - We offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.
Service types: Audiology, Hearing aids.
- Comprehensive Hearing Aid Reviews - If you have been fit with hearing aids at another clinic and are having problems with: insertion, physical fit, sound quality, or have any other concerns, this appointment will enable Abby to reassess your current hearing aids and work with you to solve these issues. Follow up reviews may be required at an additional cost.
- Annual Hearing Aid Reviews - If you are a patient of Hobsonville Hearing, or are just requiring a standard review for your hearing aids, this appointment is great for an annual check up and fine-tune. During a hearing aid review appointment, we first discuss whether your hearing needs are currently being met. Your hearing aids are then thoroughly examined and serviced on site, your hearing is retested and the hearing aids are fine-tuned to ensure they are performing optimally.
- Hearing Aid Servicing & Repairs - We offer on-site cleaning and servicing, which is necessary to keep the hearing devices functioning properly. If you hearing aid requires a minor part replacement or repair, we may be able to perform this on-site. Please contact the clinic to enquire.
We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs: Swimming & Surfing Earplugs Musicians Earplugs & In-Ear Monitors Sleeping Earplugs Hearing Protection for Industrial Work Motorsport Earplugs Hearing Protection for Shooting & Hunting If you have another need for earplugs, please enquire!
We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs: Swimming & Surfing Earplugs Musicians Earplugs & In-Ear Monitors Sleeping Earplugs Hearing Protection for Industrial Work Motorsport Earplugs Hearing Protection for Shooting & Hunting If you have another need for earplugs, please enquire!
We offer custom protective hearing solutions for a range of different recreational and occupation needs. We work with a variety of custom manufacturers to ensure you get the best fit for you. We can supply custom earplugs for the following needs:
- Swimming & Surfing Earplugs
- Musicians Earplugs & In-Ear Monitors
- Sleeping Earplugs
- Hearing Protection for Industrial Work
- Motorsport Earplugs
- Hearing Protection for Shooting & Hunting
If you have another need for earplugs, please enquire!
Disability Assistance
Wheelchair access, Wheelchair accessible toilet, Mobility parking space, A longer appointment time
Additional Details
Face to face / Kanohi ki te Kanohi, LGBTQIA+ friendly, Speak with women / wahine, Child / Tamariki friendly
Online Booking URL
Travel Directions
Hobsonville Hearing is on Google and Apple Maps - simply type 'Hobsonville Hearing' into the search bar.
- Our clinic is in the same area as the Woolworths supermarket in Hobsonville.
- Find us above the Unichem Pharmacy on level 1 inside the Hobson Centre at 124 Hobsonville Road
- We are across the hallway from Hobsonville Physio, inside the PINK doors.
- Call 09-930-9880 if you need directions.
Public Transport
The Auckland Transport website is a good resource to plan your public transport options.
Parking
Parking is free in the Hobsonville Woolworths carpark.
Website
Contact Details
124 Hobsonville Road, Hobsonville, Auckland
West Auckland
8:30 AM to 5:00 PM.
-
Phone
(09) 930 9880
Email
Website
Level 1, 124 Hobsonville Road
Hobsonville
Upper Harbour
Auckland 0618
Street Address
Level 1, 124 Hobsonville Road
Hobsonville
Upper Harbour
Auckland 0618
Postal Address
Level 1, 124 Hobsonville Road
Hobsonville
Upper Harbour
Auckland 0618
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This page was last updated at 10:45AM on July 7, 2025. This information is reviewed and edited by Hobsonville Hearing.

