12:00 AM to 12:00 AM.


St John is a charitable organisation providing emergency ambulance services to nearly 90% of New Zealanders in 97% of New Zealand’s geographic locations. The St John ambulance service is the emergency arm of the health sector, receiving more than 546,000 111 calls for an ambulance in the last year. Our 3,444 paid staff, 8,632 volunteers and 7,240 youth members and leaders touch the lives of more than one million people each year. On call around the clock, St John cares for people, every day. We are playing an increasing role in meeting the broader health needs of New Zealanders. We have a portfolio of complementary health services that are designed to make communities more resilient, and we work in partnership to develop strong communities that care, share and volunteer. We are capable, reliable, and trusted.

How do I access this service?

Contact us


St John charges patients for some types of ambulance call outs. The amount we charge is a small part of the cost of a call out and is needed to cover our costs. Please click here to read about our ambulance charges.


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

Services Provided


  • Hospital transport/ shuttle
  • Disability transport (total mobility)

Injury, illness or disability

  • Aids and equipment
  • Transport

Home support

  • Home equipment


Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawkes Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Waitaki, West Auckland, West Coast, Whanganui

Contact Details

0800 ST JOHN (0800 785 646) for General enquiries

0800 FIRST AID (0800 347 782) for First Aid Course enquiries

0800 50 23 23 for Medical Alarms enquiries

0800 785 646 for Caring Caller and Friends of the Emergency Department enquiries

St John Head Office
2 Harrison Road
Mount Wellington
Auckland 1060

Street Address

St John Head Office
2 Harrison Road
Mount Wellington
Auckland 1060

Postal Address

Private Bag 14902
Auckland 1741

This page was last updated at 11:54AM on March 8, 2021. This information is reviewed and edited by St John.