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Te Houtaewa Māori Charitable Trust
ACC-registered Rongoā Māori Service, Kaupapa Māori
Today
Kaitaia Hospital, 29 Redan Road, Kaitaia
27 Norfolk Street, Regent, Whangārei
Description
THMCT is an approved ACC Vendor for Rongoā Māori Healing throughout Northland. This rehabilitation programme is designed to restore your independence and ability to participate in everyday life following a brain injury, sensitive claim or any other injury.
Kai Mahi - Our Rongoā Māori specialists deliver care grounded in tikanga Māori, karakia, and the guiding values of whānau, wairua, and connection to whenua.
Kotahi - Unity in the Community
Guided by tikanga Māori, Te Houtaewa Māori Charitable Trust – Whare Rongoā is dedicated to Hauora, Mātauranga, and Tāpoi, ensuring culturally grounded healing and education for whānau and communities across Te Tai Tokerau and beyond.
Pou o te Kaupapa - Our Three Pillars
Hauora – Health is our Wealth
Mātauranga – Knowledge that Inspires, Learning that Empowers
Tāpoi – Experience the Journey, Embrace the Legacy
These pou guide everything we do — healing, learning, and connecting communities across Te Tai Tokerau and beyond.
Te Whatu Ora - We are a recognised Te Whatu Ora service provider, ensuring Rongoā Māori sits alongside hospital and community health services as part of Aotearoa’s public health delivery.
Ages
Older adult / Kaumātua, Adult / Pakeke, Youth / Rangatahi, Child / Tamariki
How do I access this service?
Contact us
Email:
Phone: 0800 484 628 (answering team available 24/7) - follow service prompts.
Referral
- See a GP or health professional for an ACC claim on your injury or health condition.
- With your ACC claim number, activate an application for Rongoā Māori via your ACC recovery team member, 0800 101 996, or MyACC.
- Request Te Houtaewa Māori Charitable Trust – Whare Rongoā as your provider.
- Vendor Number: VBC205
Once approved, call 0800 484 628 to book.
Dedicated Support
We understand how difficult this process can feel. Our dedicated team can assist you by collecting your:
- Full Name
- Date of Birth
- Date of Injury
- ACC Claim Number
- Injury related to your claim
We will request Rongoā Māori services on your behalf. ACC will then contact you directly to confirm you wish to proceed with treatment. Once approved, you can book with us through our 24/7 answering team.
Hours
Kaitaia Hospital, 29 Redan Road, Kaitaia
| Mon – Thu | 9:00 AM – 3:30 PM |
|---|
Friday to Sunday please contact us
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 8 Jan. Closed 9 Jan.
27 Norfolk Street, Regent, Whangārei
| Mon – Thu | 9:00 AM – 3:30 PM |
|---|
Friday to Sunday Please contact us
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 28 Dec. Open 29 Dec — 31 Dec. Closed 1 Jan — 4 Jan. Open 5 Jan — 8 Jan. Closed 9 Jan.
Services Provided
ACC Rongoā Māori ACC recognise rongoā Māori as a kaupapa Māori service. It's culturally grounded care that weaves tikanga Māori, mātauranga Māori, te reo Māori, and te ao Māori through all aspects of the service. We respect that these aspects embrace ngā taonga tuku iho (intergenerational gifts and knowledge handed down from tupuna Māori). We see rongoā Māori in the wider context of traditional Māori healing methodologies. ACC don't consider healing techniques from non-Māori cultural traditions, such as reiki or hyperbaric oxygen treatment, part of rongoā Māori. Even if they're provided by rongoā Māori practitioners.
ACC Rongoā Māori ACC recognise rongoā Māori as a kaupapa Māori service. It's culturally grounded care that weaves tikanga Māori, mātauranga Māori, te reo Māori, and te ao Māori through all aspects of the service. We respect that these aspects embrace ngā taonga tuku iho (intergenerational gifts and knowledge handed down from tupuna Māori). We see rongoā Māori in the wider context of traditional Māori healing methodologies. ACC don't consider healing techniques from non-Māori cultural traditions, such as reiki or hyperbaric oxygen treatment, part of rongoā Māori. Even if they're provided by rongoā Māori practitioners.
- ACC registered rongoā Māori practitioner
ACC Rongoā Māori
ACC recognise rongoā Māori as a kaupapa Māori service. It's culturally grounded care that weaves tikanga Māori, mātauranga Māori, te reo Māori, and te ao Māori through all aspects of the service. We respect that these aspects embrace ngā taonga tuku iho (intergenerational gifts and knowledge handed down from tupuna Māori). We see rongoā Māori in the wider context of traditional Māori healing methodologies.
ACC don't consider healing techniques from non-Māori cultural traditions, such as reiki or hyperbaric oxygen treatment, part of rongoā Māori. Even if they're provided by rongoā Māori practitioners.
Disability Assistance
A longer appointment time, Quiet, low sensory environment, Mobility parking space, More space to move around, Support to make decisions, Wheelchair access, Wheelchair accessible toilet
Additional Details
Child / Tamariki friendly, Face to face / Kanohi ki te Kanohi, LGBTQIA+ friendly
Public Transport
- Kaitaia : Local “Bus About Town” service stops at Kaitaia Hospital; InterCity coach stop at South Road & Matthews Avenue. Te Whatu Ora health shuttle connects Kaitaia to Whangārei Hospital (Mon–Fri).
- Whangārei : Served by CityLink bus routes; nearest bus stops are within walking distance of Norfolk Street. Bee Card accepted for fares.
We can help support you with getting to and from your appointments — conditions apply, please contact us for more information.
Parking
Kaitaia Clinic : Hospital parking available.
Whangārei Clinic : Carpark available at the rear of our practice; additional on-street parking outside
Region
Northland
Website
Contact Details
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This page was last updated at 3:49PM on October 8, 2025. This information is reviewed and edited by Te Houtaewa Māori Charitable Trust.