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Community Health and Social Services >

Cancer Society Auckland

Cancer Network Group Service

Today

9:00 AM to 4:30 PM.

Description

Any Cancer.  Any Question. Phone 0800 CANCER (226 237)

For someone living with cancer, practical and emotional support is incredibly important.  Cancer Society is committed to providing professional supportive care to those going through cancer and their supporters.

Cancer Information:

Our experienced cancer information nurses provide personalised support by phone through the 0800 Cancer Information Helpline and in person at Domain Lodge. This free service ensures that anyone facing a cancer diagnosis, or supporting someone with a cancer diagnosis, has easy access to a trained cancer support nurse specialist to help them understand their cancer, its treatment and find support. 

Psychological Service:

During individual sessions, our psychologists and counsellors offer support and skills to help people cope with difficult emotions, manage relationships, deal with uncertainty, make decisions, and regain confidence.

In group sessions and informal talks (webinar or at Domain Lodge) our psychologists provide the opportunity for people affected by cancer to meet others in a similar situation and learn practical skills.

Cancer Support Nurse Specialists:

Our qualified cancer support nurse specialists provide practical support to people recently diagnosed with cancer and their families, with a particular focus on those receiving treatment.

In the comfort of people’s own homes, our community-based nurses listen, answer questions about cancer, advise how to manage cancer symptoms and treatment side effects, and assist with overcoming practical difficulties like travelling to treatment.

Social Work Service:

The social work service is available to patients and their whānau/supporters in Auckland and Northland.  Our registered social workers can visit and phone to provide information / resources, advocacy, and support relevant to your needs.  

Free Cancer Talks:

Group programmes provide an opportunity for adults with cancer and their supporters to learn strategies for coping with cancer. These groups are FREE. See website for further details. 

Domain Lodge

Cancer Society's Domain Lodge is proud to offer a home away from home for people with cancer who must travel long distances to receive treatment in Auckland.

Conveniently located across the road from Auckland City Hospital Treatment Centre (Te Puriri O Te Ora), Domain Lodge is a modern building set in beautiful gardens. The atmosphere is relaxed, with friendly and understanding staff.

Domain Lodge is also home to Cancer Society Auckland Northland and our range of support services.

Who can stay at Domain Lodge?

  • Adult cancer patients, who live in Northland or outside the 100km radius from Auckland City Hospital, are able to stay at Domain Lodge while undergoing cancer treatment.
  • Patients who live inside the 100km our Transport to Treatment service may be able to help you. Please contact us to find out more.
  • Each patient is welcome to have one support person/caregiver who is over the age of 18 years, to stay with them providing they are able to share a room.
  • All patients staying at Domain Lodge need to be able to look after themselves individually or with the help of a supporter/caregiver and get to Auckland City Hospital.

How much does it cost to stay at Domain Lodge while I have treatment?

Cost is dependent on several factors:

If Te Whatu Ora National Travel Allowance (NTA) documents has been completed, accommodation (one room only) may be free of charge. The rate for those staying with friends or whānau will increase from $25 to $35 a night.

Staff

We have a friendly team of cancer support nurse specialists, social workers and psychologists/counsellors who are available to help and provide information and support to people, their whānau/ families and supporters who have a cancer diagnosis or who are receiving treatment for cancer.

Volunteers:

Cancer Society has many volunteers that help across all the different services.

Our well trained and committed support volunteers are an essential part of our Supportive Care services. Through them we can offer:

·        Transport to and from treatment (volunteer drivers).

·        Friendly support at the Auckland Oncology treatment centre (Te Puriri O Te Ora).

·        Shared morning teas for those staying at Domain Lodge

For cancer information and support phone the Cancer Information Helpline on 0800 CANCER (226 237) or email on 

 

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Having cancer can be hard, finding help needn't be. 

If you or someone you know has been diagnosed with cancer, we are here to help. We offer a range of free support services for people affected by cancer, their family/whānau and friends including help with transport to treatment. 

Cancer Information Helpline

Our Cancer Information Helpline is a national toll-free service available to people with cancer, their family/whānau, the general public and health professionals.

Experienced cancer nurses are available to answer your phone call or email on any cancer-related question, in confidence and in plain language.

For cancer information and support phone the Cancer Information Helpline on 0800 CANCER (226 237) or email

Coping with Cancer - Tips and Tools

Referral

Reservations and referrals

Accommodation referrals and reservations are made through hospital departments and oncology services. 

Please remind them to advise us of any special disabilities when making a booking.

Note: Accommodation is offered by Cancer Society only when possible; for example, all rooms may be full when your treatment is scheduled. 

To make an appointment, booking, or to find out more information, please call us on (09) 308 0160.

Fees and Charges Description

Free services.

Accommodation – see information on NTA National Travel Assistance (info.health.nz)

National Travel Assistance (info.health.nz)

Northland patients and whānau / supporters should contact Te Whatu Ora about travel and accommodation needs on 0800 682 684.

Patients without NTA funding need to discuss payment for accommodation with hospital staff before arriving at the Lodge.

There are occasions when a patient and whānau/supporter is not eligible for NTA and will be charged for accommodation.

When you stay at Domain Lodge, only your accommodation is provided.  You will need to cover all other costs incurred during your stay, including food, phone calls, and transport costs.

Hours

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

Services Provided

Cancer support

  • Accommodation during cancer treatment
  • Community cancer nursing
  • Cancer counselling
  • Cancer research
  • Patient transport
Social Work
Accommodation during cancer treatment

Who can stay at Domain Lodge? Adult cancer patients, who live in Northland or outside the 100km radius from Auckland City Hospital, are able to stay at Domain Lodge while undergoing cancer treatment. Patients who live inside the 100km our Transport to Treatment service may be able to help you. Please contact us to find out more. Each patient is welcome to have one support person/caregiver who is over the age of 18 years, to stay with them providing they are able to share a room. All patients staying at Domain Lodge need to be able to look after themselves individually or with the help of a supporter/caregiver and get to Auckland City Hospital. How much does it cost to stay at Domain Lodge while I have treatment? Cost is dependent on several factors: If Te Whatu Ora National Travel Allowance (NTA) documents has been completed, accommodation (one room only) may be free of charge. The rate for those staying with friends or whānau will increase from $25 to $35 a night.

Service types: Cancer support, Accommodation during cancer treatment.

Who can stay at Domain Lodge?

Adult cancer patients, who live in Northland or outside the 100km radius from Auckland City Hospital, are able to stay at Domain Lodge while undergoing cancer treatment.

Patients who live inside the 100km our Transport to Treatment service may be able to help you. Please contact us to find out more.

Each patient is welcome to have one support person/caregiver who is over the age of 18 years, to stay with them providing they are able to share a room.

All patients staying at Domain Lodge need to be able to look after themselves individually or with the help of a supporter/caregiver and get to Auckland City Hospital.

How much does it cost to stay at Domain Lodge while I have treatment?

Cost is dependent on several factors:

If Te Whatu Ora National Travel Allowance (NTA) documents has been completed, accommodation (one room only) may be free of charge. The rate for those staying with friends or whānau will increase from $25 to $35 a night.

Disability Assistance

Wheelchair access

Travel Directions

Contact Details

9:00 AM to 4:30 PM.

Domain Lodge
1 Boyle Crescent
Grafton
Auckland

(09) 308 0160

www.cancernz.org.nz

Street Address

Domain Lodge, 1 Boyle Crescent, Grafton, Auckland

Postal Address

Cancer Society of New Zealand Auckland Northland Division Inc.
PO Box 1724
Shortland St
Auckland 1140

This page was last updated at 8:57AM on August 13, 2024. This information is reviewed and edited by Cancer Society Auckland.