South Auckland, Lakes, North Auckland, Central Auckland, Waikato, Bay of Plenty, Northland, Taranaki > Community Health and Social Services >
Aotearoa Drug Information Outreach
Community Health Service
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57 Robert Street, Whangārei
10:00 AM to 5:00 PM.
3 Station Road, Wellsford, Auckland
10:00 AM to 3:00 PM.
10 East Street, Auckland
10:00 AM to 8:00 PM.
12 Osterley Way, Manukau, Auckland
10:00 AM to 5:00 PM.
16 Vialou Street, Hamilton Central, Hamilton
9:00 AM to 6:00 PM.
21 Totara Street, Mount Maunganui
9:00 AM to 5:00 PM.
1478 Hinemoa Street, Rotorua
9:00 AM to 4:00 PM.
19 Devon Street West, New Plymouth
10:00 AM to 5:00 PM.
Description
WORKING WITH THE COMMUNITY TO REDUCE THE HARM ASSOCIATED WITH INJECTING DRUG USE & MINIMISE THE SPREAD OF BLOOD-BORNE DISEASES
ADIO follows a Harm Reduction Philosophy. This means that we seek to reduce the harms associated with injecting drug use and related behaviours, while neither condemning nor condoning drug use.
ADIO Trust provides a public health service, funded by Health New Zealand and has been operating for 35 years.
Staff
We are a peer-based organisation with peer workers who have lived or living experience of injecting drug use. All our staff are non-judgemental and here to help. We neither condemn nor condone the use of drugs and respect where you are on your journey.
Our needle exchange service is completely confidential and anonymous.
Our Hep C service is completely confidential and covered by the Health and Disability Code.
Ages
Adult / Pakeke, Youth / Rangatahi
How do I access this service?
Anyone can access
Anyone who injects drugs who is aged over 16 years old can access our service
Fees and Charges Categorisation
Free, Partial fees apply
Fees and Charges Description
NEEDLE EXCHANGE SERVICE:
All injecting equipment is free to people who inject drugs. Condoms are provided free.
We encourage you to bring in your used syringes and needles for safe disposal.
We also sell some supplies such a AA bottles and Hirudoid cream. Our retail prices of equipment are based on our not-for-profit status and being a public health service.
The Hep C service is completely free to access, and we provide vouchers to encourage eligible clients to get tested.
We provide a courier service of injecting equipment to clients' homes. This is free to more remote areas; a cost of $10 applies if the address is closer to the needle exchange.
Hours
57 Robert Street, Whangārei
10:00 AM to 5:00 PM.
| Mon – Fri | 10:00 AM – 5:00 PM |
|---|
We are closed on public holidays.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
3 Station Road, Wellsford, Auckland
10:00 AM to 3:00 PM.
| Mon – Wed | 10:00 AM – 3:00 PM |
|---|---|
| Thu – Fri | 12:00 PM – 6:00 PM |
We are closed on public holidays.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
10 East Street, Auckland
10:00 AM to 8:00 PM.
| Mon – Fri | 10:00 AM – 8:00 PM |
|---|---|
| Sat – Sun | 12:00 PM – 8:00 PM |
We are closed on public holidays. The Vending Machine will be operating on these days and restocked daily.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 10 Jan.
12 Osterley Way, Manukau, Auckland
10:00 AM to 5:00 PM.
| Mon – Fri | 10:00 AM – 5:00 PM |
|---|
We are closed on public holidays.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
16 Vialou Street, Hamilton Central, Hamilton
9:00 AM to 6:00 PM.
| Mon – Fri | 9:00 AM – 6:00 PM |
|---|---|
| Sat | 10:00 AM – 2:00 PM |
We are closed on public holidays. The Vending Machine will be operating on these days and restocked daily.
21 Totara Street, Mount Maunganui
9:00 AM to 5:00 PM.
| Mon – Fri | 9:00 AM – 5:00 PM |
|---|
We are closed on public holidays. The Vending Machine will be operating on these days and restocked daily.
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
1478 Hinemoa Street, Rotorua
9:00 AM to 4:00 PM.
| Mon – Fri | 9:00 AM – 4:00 PM |
|---|---|
| Sat | 10:00 AM – 2:00 PM |
We are closed on public holidays.
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 28 Dec. Closed 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 4 Jan. Closed 5 Jan. Open 6 Jan — 10 Jan.
19 Devon Street West, New Plymouth
10:00 AM to 5:00 PM.
| Mon – Thu | 10:00 AM – 5:00 PM |
|---|---|
| Fri | 11:00 AM – 6:00 PM |
| Sat | 11:00 AM – 3:00 PM |
We are closed on public holidays.
Services Provided
Referral Process We are a confidential and anonymous service Our service is non-judgemental and peer-based Walk in to the needle exchanges - no referral needed, all welcome Some exchanges have Vending machines open 24 hours Description Provision of free injecting equipment and advice to injecting drug users Clean injecting equipment is distributed free Harm reduction advice Safe disposal of used injecting equipment Information and referrals to AOTS (CADS) and other A & D Services and support services We have vending machines that are OPEN ALL HOURS at: 10 East Street, Newton, Auckland also at the needle exchanges in Hamilton, Mt Maunganui and Rotorua the service charge to vend a pack is $1 or $2 A courier service is available - free to clients in remote areas, $10 otherwise, contact the nearest local needle exchange Free Hepatitis C tests available at or through our needle exchanges
Referral Process We are a confidential and anonymous service Our service is non-judgemental and peer-based Walk in to the needle exchanges - no referral needed, all welcome Some exchanges have Vending machines open 24 hours Description Provision of free injecting equipment and advice to injecting drug users Clean injecting equipment is distributed free Harm reduction advice Safe disposal of used injecting equipment Information and referrals to AOTS (CADS) and other A & D Services and support services We have vending machines that are OPEN ALL HOURS at: 10 East Street, Newton, Auckland also at the needle exchanges in Hamilton, Mt Maunganui and Rotorua the service charge to vend a pack is $1 or $2 A courier service is available - free to clients in remote areas, $10 otherwise, contact the nearest local needle exchange Free Hepatitis C tests available at or through our needle exchanges
Service types: Advocacy, Counselling, Health screening, Information & support, Education and training.
Referral Process
We are a confidential and anonymous service
Our service is non-judgemental and peer-based
Walk in to the needle exchanges - no referral needed, all welcome
Some exchanges have Vending machines open 24 hours
Description
Provision of free injecting equipment and advice to injecting drug users
- Clean injecting equipment is distributed free
- Harm reduction advice
- Safe disposal of used injecting equipment
- Information and referrals to AOTS (CADS) and other A & D Services and support services
- We have vending machines that are OPEN ALL HOURS at:
- 10 East Street, Newton, Auckland
- also at the needle exchanges in Hamilton, Mt Maunganui and Rotorua
- the service charge to vend a pack is $1 or $2
- A courier service is available - free to clients in remote areas, $10 otherwise, contact the nearest local needle exchange
- Free Hepatitis C tests available at or through our needle exchanges
Referral Process In the Northern Region, anyone who requires further details or clarification can contact ADIO on (09) 356 7373 or call your local needle exchange. Our Hep C Clinic at 10 East Street, Newton is free and welcomes walk-ins, no appointment necessary. We do finger prick testing Mon to Fri from 10.00am - 3.00pm and occasionally till 5pm and evenings. Our peer workers offer free Hep C tests (rapid fingerprick tests) and eligible clients get a $30 Woolworths voucher. No appointment needed, just walk-in. We offer support if you test positive and can also test you if you are antibody positive with a further finger prick test (instead of going to a lab for a blood test). We also refer you to a local health professional (Pharmacist) who will follow up and organise treatment if required. We link you to free treatment for Hep C (the new cure MAVIRET for all Hep C types) and our peer workers support our clients throughout the course of treatment. Address: 10 East Street, Auckland ADIO South, ADIO Wellsford and NINE (Whangārei) : we refer clients to the local Pharmacy where they can get a $30 voucher if eligible for a free test. Our Peer Workers at our four needle exchanges in the Midland Region also offer point-of-care finger prick testing and refer anyone needing further tests or treatment to local nurses.
Referral Process In the Northern Region, anyone who requires further details or clarification can contact ADIO on (09) 356 7373 or call your local needle exchange. Our Hep C Clinic at 10 East Street, Newton is free and welcomes walk-ins, no appointment necessary. We do finger prick testing Mon to Fri from 10.00am - 3.00pm and occasionally till 5pm and evenings. Our peer workers offer free Hep C tests (rapid fingerprick tests) and eligible clients get a $30 Woolworths voucher. No appointment needed, just walk-in. We offer support if you test positive and can also test you if you are antibody positive with a further finger prick test (instead of going to a lab for a blood test). We also refer you to a local health professional (Pharmacist) who will follow up and organise treatment if required. We link you to free treatment for Hep C (the new cure MAVIRET for all Hep C types) and our peer workers support our clients throughout the course of treatment. Address: 10 East Street, Auckland ADIO South, ADIO Wellsford and NINE (Whangārei) : we refer clients to the local Pharmacy where they can get a $30 voucher if eligible for a free test. Our Peer Workers at our four needle exchanges in the Midland Region also offer point-of-care finger prick testing and refer anyone needing further tests or treatment to local nurses.
Service types: Health screening, Information & support, Advocacy, Education and training.
Referral Process
In the Northern Region, anyone who requires further details or clarification can contact ADIO on (09) 356 7373 or call your local needle exchange.
Our Hep C Clinic at 10 East Street, Newton is free and welcomes walk-ins, no appointment necessary. We do finger prick testing Mon to Fri from 10.00am - 3.00pm and occasionally till 5pm and evenings.
Our peer workers offer free Hep C tests (rapid fingerprick tests) and eligible clients get a $30 Woolworths voucher. No appointment needed, just walk-in. We offer support if you test positive and can also test you if you are antibody positive with a further finger prick test (instead of going to a lab for a blood test). We also refer you to a local health professional (Pharmacist) who will follow up and organise treatment if required.
We link you to free treatment for Hep C (the new cure MAVIRET for all Hep C types) and our peer workers support our clients throughout the course of treatment.
Address: 10 East Street, Auckland
ADIO South, ADIO Wellsford and NINE (Whangārei) : we refer clients to the local Pharmacy where they can get a $30 voucher if eligible for a free test.
Our Peer Workers at our four needle exchanges in the Midland Region also offer point-of-care finger prick testing and refer anyone needing further tests or treatment to local nurses.
Additional Details
LGBTQIA+ friendly
Parking
Parking is available in the driveway of 10 East Street, Newton, Auckland for clients visiting this busy needle exchange.
Region
South Auckland, Lakes, North Auckland, Central Auckland, Waikato, Bay of Plenty, Northland, Taranaki
Website
Contact Details
57 Robert Street, Whangārei
Northland
10:00 AM to 5:00 PM.
-
Phone
(09) 430 6524
Website
3 Station Road, Wellsford, Auckland
North Auckland
10:00 AM to 3:00 PM.
-
Phone
(09) 945 2536
Website
10 East Street, Auckland
Central Auckland
10:00 AM to 8:00 PM.
-
Phone
(09) 356 7373
Email
Website
12 Osterley Way, Manukau, Auckland
South Auckland
10:00 AM to 5:00 PM.
-
Phone
(09) 263 0344
Website
16 Vialou Street, Hamilton Central, Hamilton
Waikato
9:00 AM to 6:00 PM.
-
Phone
(07) 834 4309
Website
21 Totara Street, Mount Maunganui
Bay of Plenty
9:00 AM to 5:00 PM.
-
Phone
(07) 575 5922
Website
19 Devon Street West, New Plymouth
Taranaki
10:00 AM to 5:00 PM.
-
Phone
(06) 759 0330
Website
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This page was last updated at 9:21AM on November 4, 2024. This information is reviewed and edited by Aotearoa Drug Information Outreach.