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1478 Hinemoa Street, Rotorua

9:00 AM to 4:00 PM.

Description

WORKING WITH THE COMMUNITY TO REDUCE THE HARM ASSOCIATED WITH INJECTING DRUG USE & MINIMISE THE SPREAD OF BLOOD-BORNE DISEASES

ADIO follows a Harm Reduction Philosophy. This means that we seek to reduce the harms associated with injecting drug use and related behaviours, while neither condemning nor condoning drug use.

ADIO Trust provides a public health service, funded by Health New Zealand and has been operating for 35 years.

Staff

We are a peer-based organisation with peer workers who have lived or living experience of injecting drug use. All our staff are non-judgemental and here to help. We neither condemn nor condone the use of drugs and respect where you are on your journey.

Our needle exchange service is completely confidential and anonymous.

Our Hep C service is completely confidential and covered by the Health and Disability Code.

Ages

Adult / Pakeke, Youth / Rangatahi

How do I access this service?

Anyone can access

Anyone who injects drugs who is aged over 16 years old can access our service

Fees and Charges Categorisation

Free, Partial fees apply

Fees and Charges Description

NEEDLE EXCHANGE SERVICE:
All injecting equipment is free to people who inject drugs. Condoms are provided free.

We encourage you to bring in your used syringes and needles for safe disposal.

We also sell some supplies such a AA bottles and Hirudoid cream. Our retail prices of equipment are based on our not-for-profit status and being a public health service.

The Hep C service is completely free to access, and we provide vouchers to encourage eligible clients to get tested.

We provide a courier service of injecting equipment to clients' homes. This is free to more remote areas; a cost of $10 applies if the address is closer to the needle exchange.

Hours

1478 Hinemoa Street, Rotorua

9:00 AM to 4:00 PM.

Mon – Fri 9:00 AM – 4:00 PM
Sat 10:00 AM – 2:00 PM

We are closed on public holidays.

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 28 Dec. Closed 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 4 Jan. Closed 5 Jan. Open 6 Jan — 10 Jan.

Services Provided

Needle Exchange Service

Referral Process We are a confidential and anonymous service Our service is non-judgemental and peer-based Walk in to the needle exchanges - no referral needed, all welcome Some exchanges have Vending machines open 24 hours Description Provision of free injecting equipment and advice to injecting drug users Clean injecting equipment is distributed free Harm reduction advice Safe disposal of used injecting equipment Information and referrals to AOTS (CADS) and other A & D Services and support services We have vending machines that are OPEN ALL HOURS at: 10 East Street, Newton, Auckland also at the needle exchanges in Hamilton, Mt Maunganui and Rotorua the service charge to vend a pack is $1 or $2 A courier service is available - free to clients in remote areas, $10 otherwise, contact the nearest local needle exchange Free Hepatitis C tests available at or through our needle exchanges

Service types: Advocacy, Counselling, Health screening, Information & support, Education and training.

Referral Process

We are a confidential and anonymous service
Our service is non-judgemental and peer-based
Walk in to the needle exchanges - no referral needed, all welcome
Some exchanges have Vending machines open 24 hours

Description

Provision of free injecting equipment and advice to injecting drug users

  • Clean injecting equipment is distributed free
  • Harm reduction advice
  • Safe disposal of used injecting equipment
  • Information and referrals to AOTS (CADS) and other A & D Services and support services
  • We have vending machines that are OPEN ALL HOURS at:
    • 10 East Street, Newton, Auckland
    • also at the needle exchanges in Hamilton, Mt Maunganui and Rotorua
    • the service charge to vend a pack is $1 or $2 
  • A courier service is available - free to clients in remote areas, $10 otherwise, contact the nearest local needle exchange
  • Free Hepatitis C tests available at or through our needle exchanges
Free Hep C Testing and referrals to health care professionals

Referral Process In the Northern Region, anyone who requires further details or clarification can contact ADIO on (09) 356 7373 or call your local needle exchange. Our Hep C Clinic at 10 East Street, Newton is free and welcomes walk-ins, no appointment necessary. We do finger prick testing Mon to Fri from 10.00am - 3.00pm and occasionally till 5pm and evenings. Our peer workers offer free Hep C tests (rapid fingerprick tests) and eligible clients get a $30 Woolworths voucher. No appointment needed, just walk-in. We offer support if you test positive and can also test you if you are antibody positive with a further finger prick test (instead of going to a lab for a blood test). We also refer you to a local health professional (Pharmacist) who will follow up and organise treatment if required. We link you to free treatment for Hep C (the new cure MAVIRET for all Hep C types) and our peer workers support our clients throughout the course of treatment. Address: 10 East Street, Auckland ADIO South, ADIO Wellsford and NINE (Whangārei) : we refer clients to the local Pharmacy where they can get a $30 voucher if eligible for a free test. Our Peer Workers at our four needle exchanges in the Midland Region also offer point-of-care finger prick testing and refer anyone needing further tests or treatment to local nurses.

Service types: Health screening, Information & support, Advocacy, Education and training.

Referral Process

In the Northern Region, anyone who requires further details or clarification can contact ADIO on (09) 356 7373 or call your local needle exchange.

Our Hep C Clinic at 10 East Street, Newton is free and welcomes walk-ins, no appointment necessary. We do finger prick testing Mon to Fri from 10.00am - 3.00pm and occasionally till 5pm and evenings.

Our peer workers offer free Hep C tests (rapid fingerprick tests) and eligible clients get a $30 Woolworths voucher.  No appointment needed, just walk-in. We offer support if you test positive and  can also test you if you are antibody positive with a further finger prick test (instead of going to a lab for a blood test). We also refer you to a local health professional (Pharmacist) who will follow up and organise treatment if required.  

We link you to free treatment for Hep C (the new cure MAVIRET for all Hep C types) and our peer workers support our clients throughout the course of treatment.

Address: 10 East Street, Auckland

ADIO South, ADIO Wellsford and NINE (Whangārei) : we refer clients to the local Pharmacy where they can get a $30 voucher if eligible for a free test.

Our Peer Workers at our four needle exchanges in the Midland Region also offer point-of-care finger prick testing and refer anyone needing further tests or treatment to local nurses.

Additional Details

LGBTQIA+ friendly

Parking

Parking is available in the driveway of 10 East Street, Newton, Auckland for clients visiting this busy needle exchange.

Region

South Auckland, Lakes, North Auckland, Central Auckland, Waikato, Bay of Plenty, Northland, Taranaki

Website

Contact Details

9:00 AM to 4:00 PM.

1478A Hinemoa Street
Rotorua 3010

Information about this location

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Get directions

Street Address

1478A Hinemoa Street
Rotorua 3010

Postal Address

PO Box 68-134
Victoria Street West
Auckland

57 Robert Street, Whangārei

Northland

10:00 AM to 5:00 PM.

More details…

3 Station Road, Wellsford, Auckland

North Auckland

10:00 AM to 3:00 PM.

More details…

10 East Street, Auckland

Central Auckland

10:00 AM to 8:00 PM.

More details…

12 Osterley Way, Manukau, Auckland

South Auckland

10:00 AM to 5:00 PM.

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21 Totara Street, Mount Maunganui

Bay of Plenty

9:00 AM to 5:00 PM.

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19 Devon Street West, New Plymouth

Taranaki

10:00 AM to 5:00 PM.

More details…

This page was last updated at 9:21AM on November 4, 2024. This information is reviewed and edited by Aotearoa Drug Information Outreach.