Bay of Plenty, Central Auckland, East Auckland, Hawke's Bay, Hutt, Lakes, MidCentral, North Auckland, Northland, South Auckland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Wellington, West Auckland, Whanganui > Community Health and Social Services >
Care on Call
Community Health Service
Today
55 Anzac Avenue, Auckland Central, Auckland
Description
Care On Call provides high quality and personalised home care services that allow you to receive the assistance you need, while remaining safe and independent in your home. We are here for you 24 hours of the day, 365 days of the year, with services that are tailored to meet your unique needs.
Free in-home care assessments are provided by qualified staff so we can understand your support needs and provide caregivers that are the “right fit” for you going forward. We are passionate about providing consistency of care so you’ll see the same caregivers regularly.
Sevices provided include:
Staff
Our friendly and professional team of Care Coordinators and Registered Nurses go the extra mile to ensure you have the right support at the right time.
Our caregivers are selected for their warmth and empathy, and are trained to the latest NZ recognised standards for Home and Community Support services.
With experienced Registered Nurses, you can rest assured that you will have ongoing clinical planning and oversight at all times.
Meet our team here
Ages
Adult / Pakeke, Older adult / Kaumātua, Child / Tamariki, Youth / Rangatahi
How do I access this service?
Anyone can access
Contact us
Please contact us to discuss your individual in-home care needs on a no-obligation basis.
Home visit provider
Referral
Fees and Charges Categorisation
Fees apply
Hours
55 Anzac Avenue, Auckland Central, Auckland
| Mon – Fri | 8:00 AM – 5:00 PM |
|---|
Phone support available 24 hours a day, 7 days a week.
Languages Spoken
English
Services Provided
Home support services provide support with household tasks and personal care to help you live independently at home.
Home support services provide support with household tasks and personal care to help you live independently at home.
- Home support carers
- Home visits
- Assistance with bathing/hygiene
- Needs assessment
Home support services provide support with household tasks and personal care to help you live independently at home.
Support with advice and assistance for the day-to-day management of your injury and regaining independence.
Support with advice and assistance for the day-to-day management of your injury and regaining independence.
- Respite
- Transport
- Needs assessment and service coordination (NASC)
Support with advice and assistance for the day-to-day management of your injury and regaining independence.
Case management
Case management
- Case management
Our caregivers provide specialist support that enables our clients to stay safe in the comfort of their own environment as well as to people living in independent apartments or residential housing to help prevent (or prolong) the admission to a secure dementia unit.
Our caregivers provide specialist support that enables our clients to stay safe in the comfort of their own environment as well as to people living in independent apartments or residential housing to help prevent (or prolong) the admission to a secure dementia unit.
Our caregivers provide specialist support that enables our clients to stay safe in the comfort of their own environment as well as to people living in independent apartments or residential housing to help prevent (or prolong) the admission to a secure dementia unit.
Individualised funding allows people living with a disability to have more choice and flexibility in how they are supported. This funding model gives you the option to choose who provides your support and how and when you use it.
Individualised funding allows people living with a disability to have more choice and flexibility in how they are supported. This funding model gives you the option to choose who provides your support and how and when you use it.
Individualised funding allows people living with a disability to have more choice and flexibility in how they are supported. This funding model gives you the option to choose who provides your support and how and when you use it.
We work collaboratively with your GP, Physiotherapist, Occupational Therapists and other health professionals to help you regain your independence in a fast, safe and supportive manner. We can help with: your rehabilitation regime assistance in getting to appointments helping out around the home with cleaning, cooking and meal preparation
We work collaboratively with your GP, Physiotherapist, Occupational Therapists and other health professionals to help you regain your independence in a fast, safe and supportive manner. We can help with: your rehabilitation regime assistance in getting to appointments helping out around the home with cleaning, cooking and meal preparation
We work collaboratively with your GP, Physiotherapist, Occupational Therapists and other health professionals to help you regain your independence in a fast, safe and supportive manner.
We can help with:
- your rehabilitation regime
- assistance in getting to appointments
- helping out around the home with cleaning, cooking and meal preparation
Region
Bay of Plenty, Central Auckland, East Auckland, Hawke's Bay, Hutt, Lakes, MidCentral, North Auckland, Northland, South Auckland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Wellington, West Auckland, Whanganui
Website
Contact Details
55 Anzac Avenue, Auckland Central, Auckland
Central Auckland
-
Phone
(09) 966 0011 - 24 hours
Email
Website
Contact us online here
Home care help services throughout the greater Auckland Region from the Bombay Hills to Whangarei and from Beachlands to Piha as well as throughout Northland, coordinated through our local office.
Level 5, 55 Anzac Avenue
City Centre
Auckland
Auckland 1010
Street Address
Level 5, 55 Anzac Avenue
City Centre
Auckland
Auckland 1010
18 MacDonald Street, Mt Maunganui
Bay of Plenty
-
Phone
(07) 985 6381 - 24 hours
Email
Website
94 Raffles Street, Napier South, Napier
Hawke's Bay
-
Phone
(06) 835 0767 - 24 hours
Email
Website
209 Broadway Avenue, Palmerston North
MidCentral
-
Phone
(06) 357 8488 - 24 hours
Email
Website
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This page was last updated at 3:38PM on October 1, 2025. This information is reviewed and edited by Care on Call.

