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Eastern Bay Primary Health Alliance (EBPHA) - Community Nursing

Community Health Service

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Description

Eastern Bay Primary Health Alliance (EBPHA) is a Primary Health Organisation (PHO) that is funded by Te Whatu Ora and others to support the provision of essential primary health care services through general practices and health providers to those people who are enrolled with EBPHA.

EBPHA provides services either directly or through its provider members. These services are in place to improve and maintain the health of the entire enrolled PHO population, as well as providing services in the community to restore people’s health when they are unwell.

See below for our Community Services. For information on the full range of services available, please see the EBPHA website or see here for Mental Health & Addiction Services or Hāpainga Stop Smoking Services.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Either by email at info@ebpha.org.nz or by calling 07 306 2300

Make an appointment

By calling us on 07 306 2300 or by speaking with your GP

Referral

Best Practice eReferral, self-referral for some services, or by giving us a call on 07 306 2300.

Fees and Charges Categorisation

Free

Fees and Charges Description

All services are free of charge.  Some services may require a referral from your doctor

Hours

Mon – Fri 8:30 AM – 4:00 PM

Public Holidays: Closed King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr).

Languages Spoken

English, Māori

Services Provided

Health screening

Self-Management for Heart Health and Diabetes: Looking after yourself is one of the most important things you can do in your lifetime. Self-management sessions mean you can take control and do something to ensure you remain well. Eastern Bay Primary Health Alliance runs Heart Health Self-Management Sessions and Diabetes Self-Management Sessions. Self-Management sessions run for two hours per week, over a four week period. They are FREE for both you and a support person to attend and are designed to provide information and education to improve your health and reduce your risk factors. Contact Chrissy Simmons. Phone: 07 306 2358. Mobile: 021 442 198

  • Diabetes screening

Self-Management for Heart Health and Diabetes:
Looking after yourself is one of the most important things you can do in your lifetime. Self-management sessions mean you can take control and do something to ensure you remain well.

Eastern Bay Primary Health Alliance runs Heart Health Self-Management Sessions and Diabetes Self-Management Sessions.

Self-Management sessions run for two hours per week, over a four week period.

They are FREE for both you and a support person to attend and are designed to provide information and education to improve your health and reduce your risk factors.

Contact Chrissy Simmons. Phone: 07 306 2358. Mobile: 021 442 198

Brief Interventions (Counselling)

Our brief intervention service is private and confidential and is an opportunity for whanau and our counsellors to work together, explore and develop personal strengths, so they can find their own solutions to issues they may be facing. We offer sessions for our adult whanau (20+ years) and our youth (10-19 years). Our service supports mild-to-moderate issues including anxiety, depression, grief and loss, phobias, and more. Referrals for adults (20+ years) must be from the GP. For youth (10-19years) you can self-refer, whanau, schools, other organisations, your GP can refer. Contact: Freephone 0508 742 7642

Service types: Counselling.

Our brief intervention service is private and confidential and is an opportunity for whānau and our counsellors to work together, explore and develop personal strengths, so they can find their own solutions to issues they may be facing.  

We offer sessions for our adult whānau (20+ years) and our youth (10-19 years).  Our service supports mild-to-moderate issues including anxiety, depression, grief and loss, phobias, and more.  

Referrals for adults (20+ years) must be from the GP.  For youth (10-19years) you can self-refer, whānau, schools, other organisations, your GP can refer.

Contact:  Freephone 0508 742 7642

Integrated Case Management (ICM) Service

The ICM service supports General Practice in the care of patients with chronic care conditions and/or complex needs by providing case management and navigation services that support and compliment the clinical objectives. The ICM team are able to assist with: Advocacy and support; Referrals to social and community health services; Home visiting; Telephone monitoring; and Self-management support. Referrals to the service can be made through General Practice only via Med Tech e-Referral.

Service types: Advocacy, Family / whānau support, Home support, Information & support.

The ICM service supports General Practice in the care of patients with chronic care conditions and/or complex needs by providing case management and navigation services that support and compliment the clinical objectives. The ICM team are able to assist with:

  • Advocacy and support;
  • Referrals to social and community health services;
  • Home visiting;
  • Telephone monitoring; and
  • Self-management support.

Referrals to the service can be made through General Practice only via Med Tech e-Referral.

Pasifika Navigation, Coordination & Support

Pacific Island Navigator: Support for Pacific Island families/fanau living in the Eastern Bay of Plenty. Whakairi Nicholas, Pasifika Case Coordinator is here to support you and your fanau by helping to identify any needs you would like support with, provide support and advocacy if you are attending appointments. Contact: Whakairi Nicholas Mobile: 021 587 281

Pacific Island Navigator:
Support for Pacific Island families/fanau living in the Eastern Bay of Plenty.

Whakairi Nicholas, Pasifika Case Coordinator is here to support you and your fanau by helping to identify any needs you would like support with, provide support and advocacy if you are attending appointments.

Contact: Whakairi Nicholas Mobile: 021 587 281

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. Most Childhood immunisations are undertaken by your GP or nurse at your General Practice. For those who are unable to attend General Practice, an outreach service is available. Outreach Immunisation: Outreach Immunisation Services (OIS) are for children and families/Whanau that are not accessing immunisation services provided by General Practice. These services are provided in an attempt to immunise those children who have been identified as having missed some or all of their scheduled childhood immunisations. OIS are one of an Integrated set of strategies aimed at improving immunisation coverage and ensuring that people have access to services that empower them to make informed decisions with regard to immunisation. Who is eligible for OIS? All children birth-6 (inclusive) years who have not accessed scheduled immunisation services and where primary health care services are unable to either locate them or have not been successful in bringing the family/Whanau into the primary health care service for their immunisation. How are these services provided? OIS offer flexible arrangements for immunisation services i.e. by providing services both in the home or community settings. At the EBPHA, the Immunisation Advocate supports and accompanies the Outreach Vaccinator into the community, following up and providing information for families who have children that have missed vaccination. The OIS provides vaccination services for the Eastern Bay of Plenty region to include Kawerau, Whakatane, Taneatua, Ruatoki, Waimana, Opotiki and beyond.

  • Childhood immunisation programme
  • Measles / Mumps / Rubella (MMR) vaccine
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Most Childhood immunisations are undertaken by your GP or nurse at your General Practice.

For those who are unable to attend General Practice, an outreach service is available.

Outreach Immunisation:
Outreach Immunisation Services (OIS) are for children and families/Whānau that are not accessing immunisation services provided by General Practice. These services are provided in an attempt to immunise those children who have been identified as having missed some or all of their scheduled childhood immunisations. OIS are one of an Integrated set of strategies aimed at improving immunisation coverage and ensuring that people have access to services that empower them to make informed decisions with regard to immunisation.

Who is eligible for OIS?
All children birth-6 (inclusive) years who have not accessed scheduled immunisation services and where primary health care services are unable to either locate them or have not been successful in bringing the family/Whānau into the primary health care service for their immunisation.

How are these services provided?
OIS offer flexible arrangements for immunisation services i.e. by providing services both in the home or community settings. At the EBPHA, the Immunisation Advocate supports and accompanies the Outreach Vaccinator into the community, following up and providing information for families who have children that have missed vaccination.

The OIS provides vaccination services for the Eastern Bay of Plenty region to include Kawerau, Whakatāne, Tāneatua, Ruatoki, Waimana, Ōpōtiki and beyond.

Sexual Health

Clinic 1 (Sexual Health) Sexual Health Clinic Whakatāne Hospital Outpatients Department Free and confidential for all ages Wednesday Walk in and book from 12 midday to 5pm Friday Appointments + walk in and book from 10am to 3pm All in order south of the border? FREE for under 26 year olds at doctor’s surgeries in the Eastern Bay of Plenty. Contact a local doctor’s surgery to make an appointment for your FREE YOUTH HEALTH CHECK. Normal consultation charges apply if you are over 26 years old or not registered with an Eastern Bay of Plenty Doctor (Charges also apply at Murupara Medical Centre). High School student? Most secondary schools in the Eastern Bay of Plenty have a school nurse on site. They can also provide you with access to a doctor. Make an appointment to see your School Nurse. It’s FREE & CONFIDENTIAL. EBPHA provides services in EBOP secondary schools including school based nursing services and youth sexual health education. Youth Sexual Health Education – offered to alternative education and trades

Service types: Sexual and reproductive health.

Clinic 1 (Sexual Health)
Sexual Health Clinic Whakatāne Hospital Outpatients Department
Free and confidential for all ages

Wednesday
Walk in and book from 12 midday to 5pm

Friday
Appointments + walk in and book from 10am to 3pm

All in order south of the border?
FREE for under 26 year olds at doctor’s surgeries in the Eastern Bay of Plenty. Contact a local doctor’s surgery to make an appointment for your FREE YOUTH HEALTH CHECK. Normal consultation charges apply if you are over 26 years old or not registered with an Eastern Bay of Plenty Doctor (Charges also apply at Murupara Medical Centre).

High School student?
Most secondary schools in the Eastern Bay of Plenty have a school nurse on site. They can also provide you with access to a doctor. Make an appointment to see your School Nurse. It’s FREE & CONFIDENTIAL.

EBPHA provides services in EBOP secondary schools including school based nursing services and youth sexual health education.

Youth Sexual Health Education – offered to alternative education and trades

Wellness / healthy lifestyle

EBPHA funds Sport Bay of Plenty to provide the "Green Prescription" service. Your GP can provide a referral to this service. Sport Bay of Plenty's trained staff support individuals to achieve goals in relation to increased activity and weight loss. Our Counselling and Hapainga Stop Smoking Services are also available to engage with groups in schools.

  • Exercise and activity
  • Smoking cessation (Stop smoking)

EBPHA funds Sport Bay of Plenty to provide the "Green Prescription"  service.  Your GP can provide a referral to this service. Sport Bay of Plenty's trained staff support individuals to achieve goals in relation to increased activity and weight loss.

Our Counselling and Hapainga Stop Smoking Services are also available to engage with groups in schools.

Maternal Child and Youth Dietitian

The Dietitian works with clients and their whānau to provide support and information to help them achieve and maintain a healthy body weight and lifestyle. Services the Dietitian can provide include individual consultations about: Healthy eating information for women during pregnancy and breastfeeding, infants, children, teenagers and whānau Introducing solids for infants Weight management for those with a BMI >25 or >85th percentile Tailored information sessions: For school groups, early childhood centres, community, parent & whānau groups, general practices, or any group or organisation interested in child and maternal nutrition We can discuss any of the following: healthy eating during pregnancy and breastfeeding, infants transitioning to solids, lunchbox, snack and meal ideas, label reading, weight management, how to set healthy eating goals and how to achieve them Who can use this service? To find out if you or your client can use this service, referral criteria is included in the Maternal Child and Youth Dietitian Referral Form Contact EBPHA Maternal Child and Youth Dietitian Eastern Bay Primary Health Alliance 5 Louvain Street, Whakatāne 3120 P. (07) 306 2350 M. 021 447 312 F. (07) 306 2399 Adult Dietititian The Adult Dietitian is available to support individuals and groups with Diabetes, heart health, respiratory illnesses and weight management. Who can use this service? To find out if you or your client can use this service, see the Referral Criteria Document. Contact Community Adult Dietitian Eastern Bay Primary Health Alliance 5 Louvain Street, Whakatāne 3120 P. (07) 306 2324 M. 021 501 257 F. (07) 306 2399

The Dietitian works with clients and their whānau to provide support and information to help them achieve and maintain a healthy body weight and lifestyle. Services the Dietitian can provide include individual consultations about:

  • Healthy eating information for women during pregnancy and breastfeeding, infants, children, teenagers and whānau
  • Introducing solids for infants
  • Weight management for those with a BMI >25 or >85th percentile

Tailored information sessions:

  • For school groups, early childhood centres, community, parent & whānau groups, general practices, or any group or organisation interested in child and maternal nutrition
  • We can discuss any of the following: healthy eating during pregnancy and breastfeeding, infants transitioning to solids, lunchbox, snack and meal ideas, label reading, weight management, how to set healthy eating goals and how to achieve them

Who can use this service?

To find out if you or your client can use this service, referral criteria is included in the Maternal Child and Youth Dietitian Referral Form

Contact
EBPHA
Maternal Child and Youth Dietitian
Eastern Bay Primary Health Alliance
5 Louvain Street, Whakatāne 3120
P. (07) 306 2350
M. 021 447 312
F. (07) 306 2399

 

Adult Dietititian

The Adult Dietitian is available to support individuals and groups with Diabetes, heart health, respiratory illnesses and weight management.

Who can use this service?

To find out if you or your client can use this service, see the Referral Criteria Document.

Contact

Community Adult Dietitian
Eastern Bay Primary Health Alliance
5 Louvain Street, Whakatāne 3120
P. (07) 306 2324
M. 021 501 257
F. (07) 306 2399

Region

Bay of Plenty

Contact Details

Use our online contact form

 

5 Louvain Street
Whakatane
Bay Of Plenty 3120

Information about this location

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Get directions

Street Address

5 Louvain Street
Whakatāne
Bay Of Plenty 3120

Postal Address

PO Box 664
Whakatāne 3158

This page was last updated at 12:16PM on November 23, 2023. This information is reviewed and edited by Eastern Bay Primary Health Alliance (EBPHA) - Community Nursing.