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Central Auckland, North Auckland, South Auckland > Community Health and Social Services >

Independent Living

Community Health Service

Today

9:00 AM to 5:00 PM.

Description

Independent Living Charitable Trust is committed to making the lives of people with mobility issues and disabilities as independent as they can be, as well as supporting their families, whānau and support networks.

With a community advice team, hire and repair services and a huge range of mobility and daily living products, we’re your friendly impartial experts on all things related to ageing, disability and maintaining independence.

From generic disability information through to walking stick testing, we help people navigate the health and disability sector and access funding options - and most of our services are free. We offer brochures and information in a wide variety of languages, and we sell a huge range of tried-and-tested daily living aids, mobility scooters, wheelchairs and furniture. 

Most importantly, we care about what people can do. We focus on abilities, we find solutions, and we work to understand the unique situation of each client.  Many of us have experienced disability ourselves, so what we do has deep personal meaning to us.

We’re all about helping your clients find their own path through life – providing them with the impartial support and the best products for their unique needs.

We have three stores (Royal Oak, Botany South & Browns Bay - see details on left) and mobile services for advice, presentations, scooter demonstrations and repairs that operates in the Wider Auckland region.

Empowering you to live your best life, with ease.

How do I access this service?

Contact us

visit one of our 3 stores
info@ilsnz.org
0800 625 100 in working hours
our website www.ilsnz.org

Fees and Charges Categorisation

Free, Fees apply

Fees and Charges Description

We are partially funded by Whaikaha, the Ministry of Disabled People, to provide free information and impartial advice.  

We also:

  • have a range of mobility equipment and aids for daily living that are available for purchase and for hire. 
  • offer repairs and servicing for your mobility equipment such as walkers, wheelchairs, mobility scooters. 

Hours

9:00 AM to 5:00 PM.

Mon – Fri 9:00 AM – 5:00 PM
Sat 9:00 AM – 4:00 PM

Mobile Service: Please contact the Mobile Service Manager on (027) 450 0146

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 28 Dec. Closed 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 4 Jan. Closed 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

Cantonese Chinese, English, Korean, Mandarin Chinese

Services Provided

Assistive products & equipment

In addition to providing free independent and unbiased information we also stock a large number of assistive products, equipment and aids for daily living. This includes: Aids for Daily Living – reachers, magnifiers Bathroom – bidets, toilet seat raisers, grab rails, shower stools, waterproof limb protectors Bedroom – electric beds, overbed tables, bed levers, continence wear, mattress & bedding protectors, dressing aids, commodes Home Living – electric lift chairs, orthopaedic chairs, cushions Kitchen – jar & can openers, kettles, trolleys, cups, cutlery, plates, bottle openers Mobility – mobility scooters, powerchairs, wheelchairs, walkers, crutches, ramps Sensory – talking clocks, telephones Wellbeing – aircycles, pedal exercisers, hip & limb protectors, pressure stockings Mobility Equipment Hire – wheelchairs, walkers, crutches, mobility scooter, ramp Mobile Service – information and product demonstrations in local communities

In addition to providing free independent and unbiased information we also stock a large number of assistive products, equipment and aids for daily living. This includes:

  • Aids for Daily Living – reachers, magnifiers
  • Bathroom – bidets, toilet seat raisers, grab rails, shower stools, waterproof limb protectors
  • Bedroom – electric beds, overbed tables, bed levers, continence wear, mattress & bedding protectors, dressing aids, commodes
  • Home Living – electric lift chairs, orthopaedic chairs, cushions
  • Kitchen – jar & can openers, kettles, trolleys, cups, cutlery, plates, bottle openers
  • Mobility – mobility scooters, powerchairs, wheelchairs, walkers, crutches, ramps
  • Sensory – talking clocks, telephones
  • Wellbeing – aircycles, pedal exercisers, hip & limb protectors, pressure stockings
  • Mobility Equipment Hire – wheelchairs, walkers, crutches, mobility scooter, ramp
  • Mobile Service – information and product demonstrations in local communities
Disability support services

Temporary injury or disability? We have a range of mobility equipment available for hire including: manual wheelchairs walkers crutches a mobility scooter ramps knee scooter
  • Aids and equipment

Temporary injury or disability? We have a range of mobility equipment available for hire including:

  • manual wheelchairs
  • walkers
  • crutches
  • a mobility scooter
  • ramps
  • knee scooter
Injury support services

Temporary injury or disability? We have a range of mobility equipment available for hire including: manual wheelchairs walkers crutches a mobility scooter ramps knee scooter
  • Mobility equipment

Temporary injury or disability? We have a range of mobility equipment available for hire including:

  • manual wheelchairs
  • walkers
  • crutches
  • a mobility scooter
  • ramps
  • knee scooter
Asian support services

中文服务 (Mandarin and Cantonese Service) 独立生活服务中心是一个非营利的组织机构，致力于残疾人，老年人的服务事业，免费向公众提供残疾咨询服务以及产品介绍，我们的产品陈列室免费对外开放。我们的中心现新增华语服务，欢迎华人朋友在以下时间段用普通话或粤语与我们的华人信息顾问取得联系，她将非常乐意为您服务。 粤语/普通话联系人: 林皓 Felix Lin 周一周二周五: 上午10:00 至 下午3:00 地址：14 Erson Avenue, Royal Oak, Auckland 电话： 09 625 0322 （英） 09 625 0312 (中） 한국어 서비스 (Korean Service) 자립 생활 센터(Independent Living Service)는 비영리 단체로 장애인,노인 그리고 그 가족들에게 장애 관련 정보 및 제품정보를 무료로 제공하고 있습니다. 장애인,노인분들의 일상생활을 보다 편리하게 도와 드리기 위한 다양한 제품들은 저희 매장이나 웹사이트 온라인 샵에 전시되어 있으며,장애 관련 서포트 서비스에 관한 다양한 정보나 제품에 관한 상세한 문의는 아시안 서비스를 담당하는 한국인 컨설턴트에게 연락 바랍니다. 한국인 컨설턴트: 메리엔 (수,목) 10:00-3:00 연락처:09 281 5248 이메일:marian@ilsnz.org 주소: 14 Erson Avenue Royal Oak Auckland 1061
中文服务 (Mandarin and Cantonese Service)
 
独立生活服务中心是一个非营利的组织机构，致力于残疾人，老年人的服务事业，免费向公众提供残疾咨询服务以及产品介绍，我们的产品陈列室免费对外开放。我们的中心现新增华语服务，欢迎华人朋友在以下时间段用普通话或粤语与我们的华人信息顾问取得联系，她将非常乐意为您服务。
 
粤语/普通话联系人: 林皓 Felix Lin
周一周二周五:  上午10:00 至 下午3:00
 

地址：14 Erson Avenue, Royal Oak, Auckland
 
电话：
09 625 0322      （英）
09 625 0312        (中）

한국어 서비스  (Korean Service)

자립 생활 센터(Independent Living Service)는 비영리 단체로 장애인,노인 그리고 그 가족들에게 장애 관련 정보 및 제품정보를 무료로 제공하고 있습니다.

장애인,노인분들의 일상생활을 보다 편리하게 도와 드리기 위한 다양한 제품들은  저희 매장이나 웹사이트 온라인 샵에 전시되어 있으며,장애 관련 서포트 서비스에 관한 다양한  정보나 제품에 관한 상세한 문의는 아시안 서비스를 담당하는 한국인 컨설턴트에게 연락 바랍니다.

한국인 컨설턴트: 메리엔 (수,목)  10:00-3:00
연락처:09 281 5248
이메일:marian@ilsnz.org
주소: 14 Erson Avenue Royal Oak Auckland 1061 

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Pacific People

Disability Assistance

Wheelchair access

Online Booking URL

https://ilsnz.org/pages/virtual-consultations

Parking

Accessible parking and entry access available at all 3 store locations.

Region

Central Auckland, North Auckland, South Auckland

Website

ilsnz.org/

Contact Details

14 Erson Avenue, Royal Oak, Auckland

Central Auckland

9:00 AM to 5:00 PM.

More details…

308 Te Irirangi Drive, Auckland

South Auckland

9:00 AM to 5:00 PM.

More details…

13 Bute Road, Browns Bay, Auckland

North Auckland

9:00 AM to 5:00 PM.

More details…

This page was last updated at 11:39AM on September 16, 2024. This information is reviewed and edited by Independent Living.