Lakes > Community Health and Social Services > Rotorua Area Primary Health Services (RAPHS) >
Koiora
Community Health Service
Today
Description
Koiora is an inter-disciplinary health & wellbeing service in Rotorua.
Koiora provides a service that is hope-inspiring, strengths-driven, and encourages people to improve their health and lead fulfilling lives and contribute meaningfully to their communities and society more broadly.
We do this through a focus on:
- Reducing health inequity through improving access
- Integrating with other health services and agencies such as MSD and Dept of Corrections
- Providing responsive care delivery
- Supporting enrolment into General Practice
Koiora services are usually available for whānau for up to 3 months duration or less. This is dependent upon enrolment in local general practices.
Te Whare Tapa Wha is the preferred assessment framework to ensure that taha tinana, wairua, whānau and hinengaro (physical, spiritual, family and mental health) needs are addressed.
Staff
Koiora service staff are: whānau centred, multidisciplinary, accessible and responsive. They provide a quality service and a culturally safe environment for you and your whānau.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Walk in
Self-referrals from patients are encouraged to support achievement of outcomes. Visit us at 1185 Tutanekai Street or call us on 0800 1 Koiora (0800 1 564 672).
Casual (not enrolled) patients
Koiora services are usually available for whānau for up to 3 months duration. During this time we will work with you to enrol in a local general practice.
Referral
General Practice is encouraged to refer any of their eligible enrolled patients who
- are not engaged or not attending appointments
- have high complex chronic conditions and require multiple appointments
No appointment required
Fees and Charges Categorisation
Free
Fees and Charges Description
Free of charge
Hours
| Mon | 9:00 AM – 4:00 PM |
|---|---|
| Tue – Fri | 8:30 AM – 4:00 PM |
Appointments available after 4pm via prior booking.
Closed Public Holidays
Services Provided
CVD self-management education, Case management
CVD self-management education, Case management
- CVD self-management education
- Case management
Our Self-Management Groups include: Impaired glucose tolerance Journey through grief Menopause Stress Diabetes self-management
Our Self-Management Groups include: Impaired glucose tolerance Journey through grief Menopause Stress Diabetes self-management
Service types: Community nursing, Diabetes self management, Self management support, Wellness / healthy lifestyle.
Our Self-Management Groups include:
- Impaired glucose tolerance
- Journey through grief
- Menopause
- Stress
- Diabetes self-management
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
- Childhood immunisation programme
- Adult flu vaccine
- 65 year old vaccinations
- 45 year old vaccinations
- Measles / Mumps / Rubella (MMR) vaccine
- Pregnancy vaccinations
- Catch-up missed vaccinations
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Newborn 6 week māmā and pēpē health check
Newborn 6 week māmā and pēpē health check
- Parent wellbeing
- Support after birth
Newborn 6 week māmā and pēpē health check
Follow-up for frequent ED attenders, Follow-up for unenrolled acute admissions
Follow-up for frequent ED attenders, Follow-up for unenrolled acute admissions
- Follow-up for frequent ED attenders
- Follow-up for unenrolled acute admissions
Chronic Condition Management Support for High Needs whānau particularly for conditions identified within Te Pae Tata, e.g. diabetes, respiratory, gout, CVD
Chronic Condition Management Support for High Needs whānau particularly for conditions identified within Te Pae Tata, e.g. diabetes, respiratory, gout, CVD
Service types: Community nursing, Case management, CVD self-management education, Diabetes self management, Respiratory.
Chronic Condition Management Support for High Needs whānau particularly for conditions identified within Te Pae Tata, e.g. diabetes, respiratory, gout, CVD
ECG and/or spirometry
ECG and/or spirometry
- ECG and/or spirometry
Mindfulness and mental wellbeing
Mindfulness and mental wellbeing
- Mindfulness and mental wellbeing
Disability Assistance
Support to make decisions, A longer appointment time, Wheelchair access, Wheelchair accessible toilet
Region
Lakes
Website
Contact Details
-
Phone
0800 1 KOIORA or (0800 1 564 672)
Healthlink EDI
helthnet
Website
1185 Tutanekai Street
Rotorua
Bay of Plenty 3040
Street Address
1185 Tutanekai Street
Rotorua
Bay of Plenty 3040
Was this page helpful?
This page was last updated at 8:43AM on May 23, 2024. This information is reviewed and edited by Koiora.
Social work, Social supports