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South Auckland > Community Health and Social Services >

Pacific Homecare

Community Health Service, Pacific People

Today

8:30 AM to 5:00 PM.

Description

Pacific Homecare is a Charitable Trust organisation providing home-based health services to the Elderly and Disabled community who wish to stay living at home, but who need assistance. We also provide Whānau Ora Family Services for the more vulnerable families in our communities. Our vision is healthier communities in which our people enjoy a better quality of life.

With more than 30 years of experience serving the community, we strive to serve all customers with love, care and professionalism. We take a sensitive cultural approach to our work, respecting the cultural differences, requirements and preferences of all customers.

Pacific Homecare is owned and governed by Pacific Islands Home Care Services Trust Board and provides services primarily, but not exclusively, for Pacific people. We employ more than 200 staff to service a customer base of approximately 1200 families.

Ages

Older adult / Kaumātua

How do I access this service?

Referral

Contact us

Make an appointment

Walk in

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

These hours relate to office staff only. Our Support Workers' hours range from 7am start to 8pm finish, 7 days a week - depending on the Care Plan.

The physical office will be closed on weekends & public holidays. However, we have a team working in these hours. If you have a query or concern please call the office line on 09 274 9153.

Public Holidays: Closed Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

Cook Islands Māori, English, Fiji Hindi, Samoan, Tongan, Niuean, Tuvaluan

Services Provided

Home support

More Disability at home care information here

  • Home support carers
  • Assistance with bathing/hygiene
  • Home visits
  • Meals on wheels
  • Home visit by nurse

More Disability at home care information here

Disability support services

More Disability at home care information here

  • Disability information and advisory services
  • Transport

More Disability at home care information here

Transport

Disability transport (total mobility)

  • Disability transport (total mobility)
Family / whānau support

In-home respite care supports the quality of living of the client and their families, whanau and people providing on-going support. These are services funded by the Ministry of Health or the DHB to give carers, family and whanau a rest, and ensure that the person they care for gets the care and support they need in the meantime.

In-home respite care supports the quality of living of the client and their families, whānau and people providing on-going support.

These are services funded by the Ministry of Health or the DHB to give carers, family and whānau a rest, and ensure that the person they care for gets the care and support they need in the meantime.

Pacific People

Pacific Homecare provides services primarily, but not exclusively, for Pacific people.

Pacific Homecare provides services primarily, but not exclusively, for Pacific people.

Whānau Ora

Pacific Homecare offers a Whanau Ora service to families Whanau Ora empowers families to reach their goals. Whanau Ora is a different way of working with families, which builds on a family’s strengths so they can take ownership of their own needs. It focuses on whanau as a whole, rather than dealing with individuals and their problems. Whanau Ora -Family Focus Areas: Lifelong learning Education Training and Skills Development Living longer, living better Improved wellbeing Independence Health literacy Living financially free Less debt More savings Leadership, Culture, & Communities Safe, healthy and violent free homes Pacific leadership Support cultural capital and growth

  • Pasifika

Pacific Homecare offers a Whānau Ora service to families Whānau Ora empowers families to reach their goals.

Whānau Ora is a different way of working with families, which builds on a family’s strengths so they can take ownership of their own needs. It focuses on whānau as a whole, rather than dealing with individuals and their problems.

Whānau Ora -Family Focus Areas:

Lifelong learning

  • Education
  • Training and Skills Development

Living longer, living better

  • Improved wellbeing
  • Independence
  • Health literacy

Living financially free

  • Less debt
  • More savings

Leadership, Culture, & Communities

  • Safe, healthy and violent free homes
  • Pacific leadership
  • Support cultural capital and growth
Long-Term Chronic Health Care

Long-term chronic health care is for people of all ages with physical, sensory and/or intellectual impairments who are, or want to live independently in their community. More information on long term chronic healthcare here

Long-term chronic health care is for people of all ages with physical, sensory and/or intellectual impairments who are, or want to live independently in their community.

More information on long term chronic healthcare here

Fia Ola - “living longer happily”

Pacific Homecare drop-in centre Pacific Homecare offers an ethnic-specific drop-in centre service at the Papatoetoe offices. Called “Fia Ola” the name means “living longer happily”. Pacific Homecare’s Tauaaletoa Malaetele (Taua) coordinates the programme along with the help of Pacific Homecare Navigators. The programme aims to allow those over 65 to socialise within their own communities, reducing the risk of social isolation and loss of independence. More information here

Pacific Homecare drop-in centre

Pacific Homecare offers an ethnic-specific drop-in centre service at the Papatoetoe offices. Called “Fia Ola” the name means “living longer happily”. Pacific Homecare’s Tauaaletoa Malaetele (Taua) coordinates the programme along with the help of Pacific Homecare Navigators.

The programme aims to allow those over 65 to socialise within their own communities, reducing the risk of social isolation and loss of independence.

More information here

Metua Pakari – Wellness Programme

The Metua Pakari Wellness programme is a partnership programme facilitated by the Auckland Eastern Bays Kuki Airani Trust and Pacific Homecare for the elderly (aged 65 years and above) living in the Glen Innes, Panmure, Point England and Mt Wellington areas. The programme provides a wellness programme of activities and social events to support our elderly people to enjoy “living longer and living better” with a supportive social and cultural context. The main focus is enjoyment through participation, with a health and wellbeing emphasis. More information here

The Metua Pakari Wellness programme is a partnership programme facilitated by the Auckland Eastern Bays Kuki Airani Trust and Pacific Homecare for the elderly (aged 65 years and above) living in the Glen Innes, Panmure, Point England and Mt Wellington areas.

The programme provides a wellness programme of activities and social events to support our elderly people to enjoy “living longer and living better” with a supportive social and cultural context. The main focus is enjoyment through participation, with a health and wellbeing emphasis.

More information here

Elderly Care Services

Elderly Care involves assistance to help people 65 years and over remain as independent as possible within their community. Pacific Homecare offers the following elderly care services: Personal Care Household Management Social Support Complex Care for people with serious health conditions or injuries, some of which may leave them bed-bound or in a wheelchair. More information on Elderly care here

Elderly Care involves assistance to help people 65 years and over remain as independent as possible within their community. Pacific Homecare offers the following elderly care services:

  • Personal Care
  • Household Management
  • Social Support
  • Complex Care for people with serious health conditions or injuries, some of which may leave them bed-bound or in a wheelchair.

More information on Elderly care here

Region

South Auckland

Contact Details

8:30 AM to 5:00 PM.

230 Great South Road
Papatoetoe
Auckland
Auckland 2025

Information about this location

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Street Address

230 Great South Road
Papatoetoe
Auckland
Auckland 2025

Postal Address

Level 1, 230 Great South Road
Papatoetoe
Auckland 2025

This page was last updated at 12:31PM on August 14, 2024. This information is reviewed and edited by Pacific Homecare.