ICM is a navigation and case management service which works closely with you and your GP. The ICM team provides case management and navigation to services that support and complement clinical objectives for those suffering from chronic conditions or complex needs. Your health is important, and the team is here to help and support you to achieve your goals.

Whānau Ora Navigation works with whānau and families to identify their needs and aspirations, support their participation in education, primary health and employment, and link and coordinate access to specialist services. The navigator approach is tailored to the particular needs and circumstances of each whānau and to understand whānau situations and build relationships of trust and confidence with whānau members. Whānau Ora Navigation assists whānau to set short, medium and long-term goals and encourages them to take charge in working towards those goals. They help whānau connect with services and advocate on their behalf to service providers. Once whānau have been assisted to deal with their immediate needs, our navigator will continue to help them build their capability to be self-managing. The Whānau Ora Navigator is here to help you achieve your goals in all aspects of your wellbeing. Whānau Ora Navigation works with whānau and families to identify their needs and aspirations, support their participation in education, primary health and employment, and link and coordinate access to specialist services. The navigator approach is tailored to the particular needs and circumstances of each whānau and to understand whānau situations and build relationships of trust and confidence with whānau members. Whānau Ora Navigation assists whānau to set short, medium and long-term goals and encourages them to take charge in working towards those goals. They help whānau connect with services and advocate on their behalf to service providers. Once whānau have been assisted to deal with their immediate needs, our navigator will continue to help them build their capability to be self-managing. The Whānau Ora Navigator is here to help you achieve your goals in all aspects of your wellbeing.

Our Kaupapa Māori Antenatal Programme - Te Ha Ora was designed by local Torere midwife, Lisa Kelly and is a holistic, hands on approach for hapu māma and their whānau. It was created out of the need to provide more culturally appropriate antenatal education for Māori women and comprises three distinct resources, Te Kura Whanau – Te Kura Whakapapa, Kia Maumahara, and Wahine Marohirohi. Each resource is unique and encompasses Māori Tikanga and traditional Māori birthing practices. Women will learn about pregnancy, birth and breastfeeding through a Te Ao Māori world view. Our Kaupapa Māori Antenatal Programme - Te Ha Ora was designed by local Torere midwife, Lisa Kelly and is a holistic, hands on approach for hapu māma and their whānau. It was created out of the need to provide more culturally appropriate antenatal education for Māori women and comprises three distinct resources, Te Kura Whanau – Te Kura Whakapapa, Kia Maumahara, and Wahine Marohirohi. Each resource is unique and encompasses Māori Tikanga and traditional Māori birthing practices. Women will learn about pregnancy, birth and breastfeeding through a Te Ao Māori world view.

Healthy Families is about all of us working together to co-create local solutions to local challenges that can be driven by local people. Healthy Families New Zealand is an initiative that aims to improve people’s health by taking a dynamic systems approach to creating environments where our people can thrive together. It is about thinking bigger, activating leadership at all levels, and driving innovation to create health-promoting environments in the places we live, learn, work and play.

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Provision of information, guidance, advice, and resources.