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Te Whānau Tokotokorangi Trust

Community Health Service, Kaupapa Māori

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Description

Te Whānau Tokotokorangi Trust is a Kaupapa Māori organisation who have been providing services to Rotorua and surrounding communities since 1996. The Trust offers residential care and day service programmes for people who have intellectual disabilities.

The Trust have several residential homes nestled in the community and a learning facility where the day service operates.  The Trust also offers a disability information/advocacy service to navigate potential consumers through the myriad of questions and/or enquiries.

Although the Trust’s values are based upon Kaupapa Māori the organisation is not exclusively for Māori, other ethnicities who are interested in the services we offer are more than welcome to enquire.

Ages

Adult / Pakeke

How do I access this service?

Contact us

Hours

Mon – Fri 9:00 AM – 5:00 PM

Public Holidays: Closed Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English, Māori

Services Provided

Mātāpuna - Residental Service

Mātāpuna is the residential sector of the organisation which provides full time, long term residential accommodation and care to people who have an intellectual disability. The Trust has several residential homes nestled within the community of Rotorua. Each resident have their own room adorned with their personal belongings to give them a sense of home and belonging. All communal areas are shared by each person of the home. The Whamere (residents) are supported 24 hours a day, 7 days a week by highly skilled staff. Staff members attend regular tikanga and care-giving training as well as specialised training when required. Staff are also encouraged to participate in NZQA accredited courses. The entry criteria for a person wanting to join our whanau (family) is, he/she must have a primary diagnosis of an intellectual disability and must be at least 16 years of age. If you are interested, please enquire by using the contact us link. Note: Intellectual disability is defined as . . . a condition of arrested or incomplete development of the mind, which is especially characterised by impairment of skills manifested during the developmental period, skills which contribute to the overall level of intelligence, ie cognitive, language, motor and social abilities. (WHO 1992)

Service types: Family / whānau support, Home support, Information & support, Whānau Ora, Kaupapa Māori, Disability support services, Accommodation, Education and training, Disability information and advisory services.

Mātāpuna is the residential sector of the organisation which provides full time, long term residential accommodation and care to people who have an intellectual disability.  The Trust has several residential homes nestled within the community of Rotorua.   Each resident have their own room adorned with their personal belongings to give them a sense of home and belonging.  All communal areas are shared by each person of the home.

The Whamere (residents) are supported 24 hours a day, 7 days a week by highly skilled staff.  Staff members attend regular tikanga and care-giving training as well as specialised training when required.  Staff are also encouraged to participate in NZQA accredited courses.

The entry criteria for a person wanting to join our whānau (family) is, he/she must have a primary diagnosis of an intellectual disability and must be at least 16 years of age.

If you are interested, please enquire by using the contact us link.

Note: Intellectual disability is defined as . . . a condition of arrested or incomplete development of the mind, which is especially characterised by impairment of skills manifested during the developmental period, skills which contribute to the overall level of intelligence, ie cognitive, language, motor and social abilities.  (WHO 1992)

Ao Manaaki - Day Service

This service offers a range of programmes that will stimulate, motivate and encourage self development for people with an intellectual disability. Our programmes operate in conjunction with the school terms. Every term a theme is selected, and all resources, energies and objectives culminates with a performance or production celebrated at the end of the term. All programmes are flavoured with our cultural uniqueness to enhance our knowledge of Tikanga Māori and provide exposure to our cultural values. The programmes are designed so that community integration is of a high priority. The Trust have engaged the services of qualified instructors, masseuse and teachers to deliver these programmes, who are supported by trained staff. Ao Manaaki provides two sessions per day: Monday to Friday 9.00am – 12.00pm 1.00pm – 4.00pm If you are interested, please enquire by using the contact us link.

Service types: Advocacy, Disability support services, Education and training, Whānau Ora, Kaupapa Māori, Information & support, Disability information and advisory services, Accommodation.

This service offers a range of programmes that will stimulate, motivate and encourage self development for people with an intellectual disability.

Our programmes operate in conjunction with the school terms.  Every term a theme is selected, and all resources, energies and objectives culminates with a performance or production celebrated at the end of the term.  All programmes are flavoured with our cultural uniqueness to enhance our knowledge of Tikanga Māori and provide exposure to our cultural values.  The programmes are designed so that community integration is of a high priority.  The Trust have engaged the services of qualified instructors, masseuse and teachers to deliver these programmes, who are supported by trained staff.

Ao Manaaki provides two sessions per day:

Monday to Friday    9.00am – 12.00pm       1.00pm – 4.00pm

If you are interested, please enquire by using the contact us link.

Kahu Tu - Community Support Service

Whether you require advice, guidance, advocacy or just a listening ear, then Te Waharoa maybe the pathway needed to point you in the right direction. The role of Te Waharoa is to empower, support, understand and clarify any concerns an individual or their family members may have. Te Waharoa is the social services unit of the Trust and the link to the community. This team also offers presentations and training to the community, and other service providers. Te Whanau Tokotokorangi Trust has a DIAS (Disability Information and Advisory Service) contract with Ministry of Health. If you are interested in contacting Te Waharoa, please enquire by using the contact us link.

Service types: Advocacy, Disability support services, Disability information and advisory services.

Whether you require advice, guidance, advocacy or just a listening ear, then Te Waharoa maybe the pathway  needed to point you in the right direction.  The role of Te Waharoa is to empower, support, understand and clarify any concerns an individual or their family members may have.

Te Waharoa is the social services unit of the Trust and the link to the community. This team also offers presentations and training to the community, and other service providers.

Te Whānau Tokotokorangi Trust has a DIAS (Disability Information and Advisory Service) contract with Ministry of Health.

If you are interested in contacting Te Waharoa, please enquire by using the contact us link.

Tiwhaki Hinengaro - Training and Education

Tiwhaki Hinengaro is the educational arm of the organisation and has created its own training packages, which are interactive stimulating, informative and fun. Training modules include: Disability Awareness Family Dynamics Working with Challenging Behaviours Recognising Abuse Cultural Awareness & Competencies Emergency Management Self Development Holistic Outlook Alternative Healing All these modules are instructed through a Kaupapa Māori perspective. Tiwhaki Hinengaro is responsible for facilitating the Trust’s internal training programmes. Tiwhaki Hinengaro provides external seminars to other community groups, such as Women’s Group Youth Development If you are interested in any training or seminars, please enquire by using the contact us link.

Service types: Abuse and violence support, Information and support, Education programmes, Disability support services, Education and training, Family / whānau support, Education and training, Life skills, Skills courses, Wellness / healthy lifestyle, Mindfulness and mental wellbeing, Whānau Ora, Kaupapa Māori, Rongoā Māori | Māori healing.

Tiwhaki Hinengaro is the educational arm of the organisation and has created its own training packages, which are interactive stimulating, informative and fun.   Training modules include:

  • Disability Awareness
  • Family Dynamics
  • Working with Challenging Behaviours
  • Recognising Abuse
  • Cultural Awareness & Competencies
  • Emergency Management
  • Self Development
  • Holistic Outlook
  • Alternative Healing

All these modules are instructed through a Kaupapa Māori perspective.

Tiwhaki Hinengaro is responsible for facilitating the Trust’s internal training programmes.

Tiwhaki Hinengaro provides external seminars to other community groups, such as

  • Women’s Group
  • Youth Development

If you are interested in any training or seminars, please enquire by using the contact us link.

Disability Assistance

Wheelchair access

Region

Lakes

Contact Details

49 White Street
Fenton Park
Rotorua
Bay of Plenty 3010

Information about this location

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Get directions

Street Address

49 White Street
Fenton Park
Rotorua
Bay of Plenty 3010

Postal Address

PO Box 1429
Rotorua 3040

This page was last updated at 1:27PM on April 24, 2024. This information is reviewed and edited by Te Whanau Tokotokorangi Trust.