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Dunedin - South Otago > Community Health and Social Services >

Ōtepoti Dunedin Whānau Refuge

Refuge Service, Abuse and Violence Support

Today

9:00 AM to 4:30 PM.

Description

Ōtepoti Dunedin Whānau Refuge provides programmes and support for wāhine - women, tamariki - children and rangatahi - youth who are experiencing domestic violence.

We support a pathway to safety, regardless of ethnicity, gender identity or socio-economic circumstances.

Our services range from programmes, group and individual support, advocating for women within the justice system, with police, protection orders, schools and other social and government agencies.  We provide safe house refuge for women and whānau who are in crisis.  

If you are in immediate crisis due to domestic violence please call our 24/7 Crisis Line 0800 REFUGE

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

If you are in immediate crisis due to domestic violence please call our 24/7 Crisis Line 0800 REFUGE.

For all other enquiries, please contact us for non-judgemental support and guidance from our caring team of skilled professionals.

Referral

Make an appointment

Walk in

Fees and Charges Categorisation

Free

Fees and Charges Description

The service is free and confidential.

Hours

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

If you are in immediate crisis please phone our crisis line 0800 733 843 (0800 REFUGE) 24/7

Public Holidays: Closed Waitangi Day (6 Feb), Otago Anniversary (24 Mar), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

Māori, English, Fiji Hindi

Services Provided

Abuse and violence support

Our services range from programmes, group and individual support, advocating for women within the justice system, with police, protection orders, schools and other social and government agencies. Our services range from programmes, group and individual support, advocating for women within the justice system, with police, protection orders, schools and other social and government agencies.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Victim support

Our services range from programmes, group and individual support, advocating for women within the justice system, with police, protection orders, schools and other social and government agencies.

Refuge

We provide safe house refuge for women and whānau who are in crisis. We provide safe house refuge for women and whānau who are in crisis.

We provide safe house refuge for women and whānau who are in crisis.  

Advocacy

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Pregnancy and parenting

Pregnancy and parenting support for family/whānau.

  • Family / whānau support

Pregnancy and parenting support for family/whānau.

Social work

Advocacy, information and support for you and your family/whānau.

Advocacy, information and support for you and your family/whānau.

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, LGBTQIA+ friendly, Child / Tamariki friendly, Phone

Region

Dunedin - South Otago

Website

Contact Details

9:00 AM to 4:30 PM.

  • 24/7 CRISIS LINE

    0800 733 843 (0800 REFUGE)

70A North Taieri Road
Abbotsford
Dunedin
Otago 9018

Information about this location

View on Google Maps

Get directions

Street Address

70A North Taieri Road
Abbotsford
Dunedin
Otago 9018

Postal Address

PO Box 2267
Dunedin

This page was last updated at 8:51AM on December 23, 2024. This information is reviewed and edited by Ōtepoti Dunedin Whānau Refuge.