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Te Puna O Te Aroha Māori Women's Refuge

Refuge Service, Abuse and Violence Support, Social

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Description

At Te Puna O Te Aroha Māori Women's Refuge, we provide support and information to wāhine, tamariki and whānau to live free from any form of family violence.

We support a pathway to safety, regardless of ethnicity, gender identity or socio-economic circumstances. 

Our services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • We specialise in risk assessment, analysis and safety planning
  • Refuge/safe house
  • Home and community visits
  • Whānau Protect (home security upgrades and alarms)
  • Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki)
  • Assessment and referral advice to counsellors, doctors, lawyers and other support services
  • Education and support groups for women and children about living free from violence
  • Referrals to appropriate support services

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Need help now? Call us for confidential, non-judgemental information, advice and support about domestic violence as well as (24/7) help in a crisis.

Crisis Line call: 0800REFUGE (0800 733 843).

Make an appointment

Referral

Fees and Charges Categorisation

Free

Hours

Mon – Fri midnight – midnight

Our Crisis Line operates 24/7: Call (09) 437 2127 or 0800 REFUGE (0800 733 843)

Office hours:

Mon - Fri 9:00AM - 5:00PM

Languages Spoken

English, Māori

Services Provided

Abuse and violence support

We provide confidential, non-judgement support, specialising in risk assessment, analysis and safety planning. We also operate a 24 hour crisis line, and provide home and community visits and education and support groups for women and children about living free from violence We provide confidential, non-judgement support, specialising in risk assessment, analysis and safety planning. We also operate a 24 hour crisis line, and provide home and community visits and education and support groups for women and children about living free from violence

  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

We provide confidential, non-judgement support, specialising in risk assessment, analysis and safety planning.

We also operate a 24 hour crisis line, and provide home and community visits and education and support groups for women and children about living free from violence

Advocacy

Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki). We also provide assessment and referral advice to counsellors, doctors, lawyers and other support services Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki). We also provide assessment and referral advice to counsellors, doctors, lawyers and other support services

Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki). We also provide assessment and referral advice to counsellors, doctors, lawyers and other support services

Kaupapa Māori

We are a kaupapa Māori Whāre that support predominantly Māori however, we will still accept all ethnicities provided that they are willing to share a kaupapa Māori space We are a kaupapa Māori Whāre that support predominantly Māori however, we will still accept all ethnicities provided that they are willing to share a kaupapa Māori space

We are a kaupapa Māori Whāre that support predominantly Māori however, we will still accept all ethnicities provided that they are willing to share a kaupapa Māori space

Refuge

Refuge/safe house Refuge/safe house

Refuge/safe house

Elder abuse

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly, Phone

Region

Northland

Contact Details

24/7 Crisis Line
(09) 437 2127 or 0800 REFUGE or 0800 733 843

1 Deveron Street
Regent
Whangārei
Northland 0112

Information about this location

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Get directions

Street Address

1 Deveron Street
Regent
Whangārei
Northland 0112

Postal Address

PO Box 826
Whangārei 0140

This page was last updated at 12:20PM on September 12, 2024. This information is reviewed and edited by Te Puna O Te Aroha Māori Women's Refuge.