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Te Roopu Whakaruruhau O Nga Wahine Māori

Refuge Service, Abuse and Violence Support, Kaupapa Māori


12:00 AM to 12:00 AM.


TRW believe that women and children have the right to live their lives free from violence (physical, emotional, mental, sexual, financial and spiritual).

Our confidential services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • Home and community visits
  • Support in isolated rural areas
  • 24/7 access to our safe houses (criteria apply, costs attached to this service)
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki
  • Referrals to counsellors, doctors, lawyers and other support services
  • Education for children about living free from violence
  • Information and presentations to community groups, schools and workplace as part of our Workplace Refuge training


Whānau Protect  - The National Home Safety Service. Whānau Protect is available to victims of family violence who are at high risk repeat of family violence (criteria applies)

Te Korowai Haumaru - 10 week FV Education programme for Tamariki (criteria applies)

Kōkihi ngā Rito - Family Violence Child Specialist advocacy service 


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Call us on 06 356 7985 or email us on referral@teroopu.org.nz


Accept self referrals and agency referrals

Make an appointment

Call us on 06 3567985 to make an appointment 

Walk in

During business hours

Fees and Charges Categorisation


Fees and Charges Description

Charges apply to safe house accommodation.


12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

Our Crisis line operates 24/7. Call 0800 733843 (opt 2 for PN area)


Office hours

Monday - Friday 9am - 5pm

Services Provided

Abuse and violence support

Education programmes, Elder abuse, Family violence intervention, Information and support, Referral to specialist services, Refuge, Victim support

  • Education programmes
  • Elder abuse
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Refuge
  • Victim support
Kaupapa Māori
LGBTQIA+ support
Social work
Elder abuse
Social services crisis assessment

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly



Contact Details

12:00 AM to 12:00 AM.

24/7 Crisis Line: 0800 733843

7 Edgeware Road
Palmerston North 4410

Information about this location

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Get directions

Street Address

7 Edgeware Road
Palmerston North 4410

Postal Address

P O Box 5222
Palmerston North

This page was last updated at 12:00PM on July 22, 2024. This information is reviewed and edited by Te Roopu Whakaruruhau O Nga Wahine Māori.