Te Wāhi Whakaora Rotorua and District Women's Refuge

17 Marguerita Street, Rotorua

Contact Details

Phone (07) 343 9993
Mobile 027 296 3300
Email info@twwr.org.nz

Street Address

17A Marguerita Street
Fenton Park
Rotorua
Lakes 3010

Postal Address

17a Marguerita Street
Rotorua

Description

At Women’s Refuge, we provide support and information you need when you’re dealing with violence in your life.

Violence is not okay. No one deserves to be abused, and we are always here to help you. At Women’s Refuge, we will not judge you. We will listen to you and support you to make choices for your safety. Kia kaha.

Our free confidential services include:

  • 24 Hour crises line, 0800 REFUGE
  • 24/7 access to our safe house - assessment pending
  • Home and community visits
  • Advocacy when dealing with police, legal, court, WINZ, housing, doctors, immigration, schools and Oranga Tamariki
  • Referrals to counsellors, doctors, lawyers and other support services
  • Education for women and children about living free from violence
  • Information and presentations to community groups, schools and workplace as part of our Workplace Refuge training

Staff

We are here to help you, we have a warm office, fantastic play room and staff that will welcome you in for a coffee.

Come visit and speak with one of our team - 17a Marguerita Street, Fenton Park.

Fees and Charges Categorisation

Free

Fees and Charges Description

Our services are confidential and mostly free. 

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

We provide crisis helpline support 24 hours a day, 7 days a week, 365 days a year.

Our office hours are Monday to Friday 8.30am - 4.00pm

Languages Spoken

English, Māori, Cook Islands Māori

Services Provided

Abuse and violence support
Advocacy
Refuge
Elder abuse

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly

Travel Directions

Come visit our office at 17a Marguerita Street, Fenton Park

Public Transport

On the bus route.

Parking

Available

Region

Lakes


https://healthpoint.co.nz/community-health-and-social-services/refuge/te-wahi-whakaora-rotorua-and-district-womens/