Te Whare Tiaki Wāhine Refuge

12 Hagley Street, Porirua

Contact Details

Phone (04) 237 7027
Email info@tiaki.org.nz

24/7 Crisis Line
0800 733 843 (0800 REFUGE)    

Facebook

Te Whare Tiaki Wahine Refuge will act in accordance with the Privacy Statement issued by the National Collective of Independent Women’s Refuges. A copy of the statement can be found here

 

Street Address

Level One, 12 Hagley Street
Porirua City Centre
Porirua
Wellington 5022

Postal Address

PO Box 50178
Porirua 5240

Description

Te Whare Tiaki Wāhine Refuge is a not-for-profit organisation providing Whānau services for wāhine and their tamariki affected by domestic violence in the Porirua district. 

Our main objective is to help keep you safe.

We provide the following support and services:

  • We specialise in risk assessment, analysis and safety planning
  • 24/7 Domestic Violence Crisis Line: 0800 733 843 (0800 REFUGE)
  • 24/7 Whare Ora (safe house shelter)
  • Onsite pet shelter
  • Whānau Protect (home security upgrades and alarms)
  • Home visits and outreach support and information
  • Advocacy and support with other organisations including NGOs, Government agencies such as Work and Income, Police and Housing NZ
  • Porirua Kapiti Mana - Cultural Service for Elder Abuse Response
  • If you are a tāne looking for support, please see our Men's Centre here

Domestic violence can happen in any home regardless of culture, ethnicity or income. Victims may be in intimate partnerships, same-sex, transgender or non-binary relationships. No one deserves to be abused and domestic violence is never OK.

Te Whare Tiaki Wāhine Refuge is provided by Te Whare Tiaki Wāhine Refuge Charitable Trust.

Staff

Fees and Charges Categorisation

Free

Fees and Charges Description

We provide a free and confidential service

Hours

Mon – Fri 9:00 AM – 5:00 PM

We provide 24-hour support via our Crisis Phone Line: 0800 733 843 (0800 REFUGE)

Holidays: 9.00am - 5.00pm phone: 04 237 7027 refer to second number - Caroline

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct), Wellington Anniversary (25 Jan).

Services Provided

Abuse and violence support
Refuge
Porirua Kapiti Mana - Elder Abuse (0800 326 6865)
Advocacy
Kaupapa Māori
Social work
Pregnancy and parenting
Family / whānau support
Food support
Information, education & support

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly

Travel Directions

We are located above Barbara Edmonds Office.

Public Transport

By Train

The easiest way to reach the centre from Wellington or the Kapiti Coast is by taking the Kapiti Line (KPL) train.

  • Disembark at the Porirua Station.

  • From the station, it is approximately a 10-minute walk (about 800m) to the centre at 13 Cobham Court. You can walk through the North City Shopping Centre or follow the main road towards the City Centre.

By Bus

Several local Metlink bus routes stop within a short walking distance of the centre.

  • Route 220 (Tītahi Bay – Porirua – Ascot Park): This is a frequent service that stops at both the Porirua Station and various points in the City Centre near Cobham Court.

  • Route 60 (Porirua – Tawa – Johnsonville): Useful for those traveling from the south.

  • Other Local Routes: Routes 210, 226, 230, and 236 also serve the Porirua City Centre area and stop near the "Porirua Centre" bus stops.

Parking

There are several parking options available, with meter parking directly outside.

Region

Wellington

Website

www.tiaki.org.nz/

https://healthpoint.co.nz/community-health-and-social-services/refuge/te-whare-tiaki-wahine-refuge/