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Wellington > Community Health and Social Services >

Wellington Women's Refuge

Refuge Service, Abuse and Violence Support

Today

12:00 AM to 12:00 AM.

Description

Wellington Women's Refuge provides services to women and children in the Wellington community who are experiencing domestic violence. Our services are confidential and we support women whether they choose to leave or stay in a relationship.

The women we work with are from a range of ages, ethnicities, sexual orientations, and socio-economic backgrounds.

We provide support and advocacy for women and children whether staying in our safe house or in the community.

We operate a community office, a safehouse and a 24-hour, 7 days a week crisis line assisted by a roster of trained volunteers responding to the crisis line outside working hours.

Our services include:

  • A confidential listening ear to talk though your situation and options.
  • Providing information such as safety planning, legal processes, and housing options.
  • Referrals to understanding counsellors, lawyers, doctors and other services.
  • Supporting women at appointments such as the police, lawyers, court hearings, Housing and Work & Income.
  • 24-hour access to safe-house accommodation for those whose safety is at risk in the community.
  • We work with a diverse range of ethnicities and use interpreting service as needed.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Need help now? If you need advice, guidance, or you may simply wish to talk you can call anytime. You can call our Crisis / Support Line 24 hours a day: 0800 REFUGE (0800 733 843).

Fees and Charges Categorisation

Free

Fees and Charges Description

The service is free and confidential.

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

Our Crisis line operates 24/7. Call (04) 802 5898 or free phone 0800REFUGE (7338430)

Office hours

Monday - Friday 9:00AM - 4:30PM                      

Languages Spoken

English

Services Provided

Abuse and violence support

We provide support and advocacy for women and children whether staying in our safe house or in the community. We can offer a confidential listening ear to talk though your situation and options and provide information such as safety planning, legal processes, and housing options.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Victim support

We provide support and advocacy for women and children whether staying in our safe house or in the community. We can offer a confidential listening ear to talk though your situation and options and provide information such as safety planning, legal processes, and housing options.

Advocacy

We can support women at appointments such as the police, lawyers, court hearings, Housing and Work & Income. We also offer referrals to understanding counsellors, lawyers, doctors and other services.

We can support women at appointments such as the police, lawyers, court hearings, Housing and Work & Income. We also offer referrals to understanding counsellors, lawyers, doctors and other services.

Refuge

24-hour access to safe-house accommodation for those whose safety is at risk in the community.

24-hour access to safe-house accommodation for those whose safety is at risk in the community.

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly, Phone

Region

Wellington

Contact Details

12:00 AM to 12:00 AM.

  • 24/7 CRISIS LINE

    (04) 473 6280 or free phone 0800REFUGE (7338430)

44 Wigan Street
Te Aro
Wellington 6011

Information about this location

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Get directions

Street Address

44 Wigan Street
Te Aro
Wellington 6011

Postal Address

PO Box 11985
Manners Street
Wellington

This page was last updated at 2:06PM on May 9, 2024. This information is reviewed and edited by Wellington Women's Refuge.