Hawke's Bay > Community Health and Social Services >
Āwhina Whānau Services
Sexual Harm Service, Abuse and Violence Support, Community Health, Kaupapa Māori, Stopping Violence
Today
9:00 AM to 5:00 PM.
Description
Kāupapa Māori counselling and support services.
Ages: All ages - tamariki over 4 years, rangatahi, pākeke, kuia, kaumātua
Region: Heretaunga
Description:
We offer confidential counselling and support for:
- Physical, emotional and psychological trauma as a result of sexual or family harm
- Trauma due to life-threatening events such as violence, illness or accidents
- Grief, loss, anxiety, depression, communication, coping strategies
- Mental health, self-esteem, self-harm
We are committed to Kaupapa Māori values and practices. Please refer to Āwhina Whānau Services website for updates on our referral process
Counselling services are FREE
Visit our website for more information.
How to Access:
Phone (06) 878 4827
0800 1 Whānau 0800 1 942628
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Please contact us for non-judgemental support and advice from our caring team of skilled professionals.
Make an appointment
Referral
Referral Form click here
Walk in
Website / App
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply
Hours
9:00 AM to 5:00 PM.
| Mon – Tue | 9:00 AM – 5:00 PM |
|---|---|
| Wed | 11:00 AM – 5:00 PM |
| Thu – Fri | 9:00 AM – 5:00 PM |
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Hawke's Bay Anniversary (23 Oct), Labour Day (26 Oct).
Languages Spoken
English, Māori, German, Spanish
Services Provided
We provide individual counselling and social services to tamariki, rangatahi and pākeke who are the victims of family violence, have witnessed or are affected by family violence.
We provide individual counselling and social services to tamariki, rangatahi and pākeke who are the victims of family violence, have witnessed or are affected by family violence.
We provide individual counselling and social services to tamariki, rangatahi and pākeke who are the victims of family violence, have witnessed or are affected by family violence.
Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promotes Mātauranga Māori, tikanga Māori, and whānau-centred models of care.
Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promotes Mātauranga Māori, tikanga Māori, and whānau-centred models of care.
Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promotes Mātauranga Māori, tikanga Māori, and whānau-centred models of care.
Specialist support for victims and survivors of sexual harm including applications for Victim Assistance Support. Rape and sexual abuse survivors - Kaupapa Māori Services
Specialist support for victims and survivors of sexual harm including applications for Victim Assistance Support. Rape and sexual abuse survivors - Kaupapa Māori Services
- Kaupapa Māori
- Counselling and support
Specialist support for victims and survivors of sexual harm including applications for Victim Assistance Support. Rape and sexual abuse survivors - Kaupapa Māori Services
Āwhina Whānau Services can help you and your family with personal counselling that can assist you in addressing issues like anxiety, coping strategies, custody advice, depression, domestic violence, goal setting, personal difficulties, rape crisis, self-esteem and sexual abuse counselling.
Āwhina Whānau Services can help you and your family with personal counselling that can assist you in addressing issues like anxiety, coping strategies, custody advice, depression, domestic violence, goal setting, personal difficulties, rape crisis, self-esteem and sexual abuse counselling.
- Counselling
- Family violence intervention
- Information and support
- Referral to specialist services
- Victim support
Āwhina Whānau Services can help you and your family with personal counselling that can assist you in addressing issues like anxiety, coping strategies, custody advice, depression, domestic violence, goal setting, personal difficulties, rape crisis, self-esteem and sexual abuse counselling.
Support young people/rangatahi to live confidently and achieve their goals.
Support young people/rangatahi to live confidently and achieve their goals.
Support young people/rangatahi to live confidently and achieve their goals.
Disability Assistance
Wheelchair access
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly
Region
Hawke's Bay
Website
Contact Details
116 Queen Street East, Hastings
Hawke's Bay
9:00 AM to 5:00 PM.
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Phone
(06) 878 4827
Email
Website
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Helpline
0800 1 WHĀNAU (0800 1 942 628)
116 Queen Street East
Hastings
Hawke's Bay 4122
Street Address
116 Queen Street East
Hastings
Hawke's Bay 4122
Postal Address
PO Box 14006
Mayfair
Hastings 4159
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This page was last updated at 3:53PM on May 21, 2026. This information is reviewed and edited by Āwhina Whānau Services.
Social services can support you when you are accessing health or social services. This can include listening to your concerns, talking through options and directing you to the appropriate agency.
Social services can support you when you are accessing health or social services. This can include listening to your concerns, talking through options and directing you to the appropriate agency.