?

Today

12:00 AM to 12:00 AM.

Description

Solora is a supplier of support services to ACC homecare and sensitive claims clients.

Integrated Home and Community Support Services
Our team can support you to recover from your accident or injury and live as independently as possible in the comfort of your own home.

Homecare and rehabilitation services include:

  • Showering and getting dressed
  • Home cleaning and laundry
  • Meal preparation
  • Shopping
  • Childcare
  • Nursing support
  • Occupational and physiotherapy rehabilitation

Sensitive Claims
We provide fully funded support, treatment and assessment services for survivors of sexual abuse or assault.
We offer specialised coordination and safe counselling services to support healing and recovery from sexual violence. Our services can address the physical, emotional, and psychological aspects of healing, and empower you to move forward with strength and resilience.

Staff

Services are coordinated by Solora’s experienced team of nurses and service coordinators, while care is provided by qualified and experienced support workers, nurses, and allied health personnel through our highly experienced and national network of partners.

Ages

Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Referral

Referrals can be made by your family doctor, nurse, hospital staff, or ACC case owner.

Fees and Charges Categorisation

Free

Fees and Charges Description

If ACC has decided you are eligible for support, we'll provide fully-funded homecare and sensitive claims services to you and your whānau.

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

We can be reached by phone 24 hours/7 days a week

Languages Spoken

English

Services Provided

Sexual harm victims/survivors - Do you need ACC counselling?

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

Community nursing
Home support

Home support services provide support with household tasks and personal care to help you live independently at home.

  • Assistance with bathing/hygiene
  • Home support carers
  • Home visit by nurse
  • Childcare services
  • Home visits

Home support services provide support with household tasks and personal care to help you live independently at home.

Injury support services

Support with advice and assistance for the day-to-day management of your injury and regaining independence.

  • Rehabilitation therapy
  • Home visits by nurse

Support with advice and assistance for the day-to-day management of your injury and regaining independence. 

Region

Bay of Plenty, Canterbury, Central Auckland, Dunedin - South Otago, MidCentral, North Auckland, Northland, South Auckland, Wellington, West Auckland, West Coast, Canterbury, Northland, South Auckland, Hutt, Taranaki, Waitaki, Hawke's Bay, Central Lakes, Central Auckland, Tairāwhiti, West Auckland, South Canterbury, Bay of Plenty, Southland, Waikato, Wellington, Dunedin - South Otago, MidCentral, East Auckland, Nelson Marlborough, Wairarapa, Whanganui, Lakes, North Auckland

Website

Contact Details

12:00 AM to 12:00 AM.

Homecare Services
Ph: 0800 725 705
Email: homecare@solora.nz

Sensitive Claims
Ph: 0800 276 802
Email: sensitiveclaims@solora.nz

Or contact us online here

Postal Address

PO Box 24445
Wellington 6125

This page was last updated at 2:59PM on December 12, 2024. This information is reviewed and edited by Solora.