12:00 AM to 12:00 AM.


Are You Ok – a free family violence helpline available 24/7 nationwide

The Are You Ok helpline is a safe way for people experiencing violence and their supporters to find information and support.

Our helpline is run by trained counsellors who can:

  • Provide information and support for family violence
  • Help with safety planning for you and your family
  • Connect you to support services in your area
  • Provide self-help and self-referral information
  • Give you advice on how to help others if you’re concerned for their safety.

What is Family violence?

Family violence can mean any physical, sexual or psychological abuse within close personal relationships. 

It’s important to be able to able to identify if something isn’t right within your relationships and know where to seek support. Any kind of behaviour that makes you feel unsafe or hurts you is not ok.


Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Call 0800 456 450   available 24/7

Website / App

Webchat on: www.areyouok.org.nz

For more information and a range of online resources visit: www.areyouok.org.nz

Anyone can access

No appointment required

Fees and Charges Categorisation



12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

We are available 24/7

Public Holidays: Open on all public holidays.

Languages Spoken


Services Provided

Abuse and violence support

Referral to specialist services, Information and support, Family violence intervention, Victim support

  • Referral to specialist services
  • Information and support
  • Family violence intervention
  • Victim support

Disability Assistance

Support to make decisions

Additional Details

Phone, Online / virtual / app, LGBTQIA+ friendly


West Coast, Canterbury, Northland, South Auckland, Hutt, Taranaki, Waitaki, Hawke's Bay, Central Lakes, Central Auckland, Tairāwhiti, West Auckland, South Canterbury, Bay of Plenty, Southland, Waikato, Wellington, Dunedin - South Otago, MidCentral, East Auckland, Nelson Marlborough, Wairarapa, Whanganui, Lakes, North Auckland

Contact Details

12:00 AM to 12:00 AM.

This page was last updated at 9:51AM on March 18, 2024. This information is reviewed and edited by Are You Ok Helpline.