Citizens Advice Bureau Dunedin | Te Pou Whakawhirinaki o Ōtepoti

155 Princes Street, Dunedin

Contact Details

Phone (03) 471 6166

Nationwide free phone 0800 367 222

Street Address

Rodgers House, Ground Floor
155 Princes Street
Dunedin
OTA 9016

Description

CAB provides free, confidential, independent information and advice about your rights under the law in NZ and how to resolve your issues - educating and empowering.
There are no criteria to meet to use the CAB service – they will help and advise anyone.
They help people to;

  • understand their rights and obligations under the law and how to resolve their issues
  • have the confidence and support they need to take action
  • access the services they are entitled to

CAB are contactable by phone, by email (via their website online enquiry form) or face to face. 

Language support services are available, including an on-demand phone interpreter service and CAB interviewers around the motu who can offer the CAB service in other languages. Face-to-face interpreters may sometimes be available (require a booking).

Staff

One paid manager and a team of marvellous, skilled, knowledgeable and friendly volunteer Bureau Interviewers.

Fees and Charges Categorisation

Free

Hours

10:00 AM to 1:00 PM.

Mon – Thu 10:00 AM – 4:00 PM
Fri 10:00 AM – 1:00 PM

Public Holidays: Closed Waitangi Day (6 Feb), Otago Anniversary (23 Mar), Good Friday (3 Apr), Easter Sunday (5 Apr), Easter Monday (6 Apr), ANZAC Day (observed) (27 Apr), King's Birthday (1 Jun), Matariki (10 Jul), Labour Day (26 Oct).
Christmas: Open 22 Dec — 24 Dec. Closed 25 Dec — 9 Jan.
Other: Closed 12 Jan — 16 Jan.

Languages Spoken

English

Services Provided

Employment support
Tenancy and renters rights
Consumer information
Immigration
Families and relationships
Services and community groups in your area
Former Refugees
Interpreter service
Legal / civil services
Universal advice, information and help

Disability Assistance

Wheelchair access

Travel Directions

Public Transport

Bus stop outside the door for many Dunedin routes heading south and diagonally across the road for buses heading north and to the bus hub.

Parking

On the surrounding streets

Region

Dunedin - South Otago

Website


https://healthpoint.co.nz/community-health-and-social-services/social/citizens-advice-bureau-dunedin-te-pou-whakawhirinaki/