?

Lakes > Community Health and Social Services >

Family Focus Rotorua

Social Service, Abuse and Violence Support, Sexual Harm, Stopping Violence

Today

12:00 AM to 12:00 AM.

Description

We provide 24-hour crisis response and counselling for individuals and their family/whānau affected by sexual abuse and family violence.

Call our 24/7 Helpline  021 1956462  or dial 111 in an emergency

Age: All genders 18+

Region: Rotorua

Description:

Family Focus' Sexual Harm Crisis Support Service is here to provide support to survivors of recent or historic sexual abuse.  We recognise the importance of being supported through the journey toward healing.  Our professional team is available to:

  • Provide crisis intervention including crisis counselling
  • Listen and offer assistance on the 24-hour crisis line
  • Navigate available resources including ACC Sensitive Claims and other social services
  • Counselling for anyone who has been affected by sexual abuse or violence
  • Address safety concerns and advocate on your behalf

All sexual harm services are FREE

Family Focus provides a range of other specific services and programmes including:

  • Women's Support - click here for more information
  • Men's Services - click here for more information
  • Whānau Support - click here for more information
  • Pasifika Support - click here for more information
  • Children's Supervised Contact - click here for more information
  • Elderly abuse and neglect prevention service

How to Access:

Call 24/7 Helpline  021 1956462

Office: (07) 346 2096

Email office@familyfocus.org.nz

Visit our website

Ages

Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Please contact us for non-judgemental support and advice.

Make an appointment

Fees and Charges Categorisation

Free

Hours

12:00 AM to 12:00 AM.

Mon – Sun midnight – midnight

24-hour Helpline support is 7 days a week, including public holidays.

Office Hours:

Mon - Fri   9:00AM - 5:00PM  

Office is closed during public holidays.

Public Holidays: Open on all public holidays.
Christmas: Open 23 Dec — 10 Jan.

Languages Spoken

English, Māori, Samoan, Tokelauan

Services Provided

Sexual harm victims/survivors - Do you need help and support?

Specialist support for victims and survivors of sexual harm.

  • Immediate help
  • Support and counselling

Specialist support for victims and survivors of sexual harm.

Abuse and violence support

You are not alone. Reach out for confidential support. You are not alone. Reach out for confidential support.

  • Counselling
  • Education programmes
  • Elder abuse
  • Information and support
  • Referral to specialist services
  • Supervised contact
  • Victim support

You are not alone. Reach out for confidential support.

Stopping violence services

We run non-violence programmes for men and non violence programmes for women. We run non-violence programmes for men and non violence programmes for women.

We run non-violence programmes for men and non violence programmes for women.

Elder abuse

Older people have the right to be safe and to be treated with dignity and respect. Decisions about their lives, finances, where they live, health care, lifestyle and relationships are important, and older people have the right to make these decisions as they wish. Older people have the right to be safe and to be treated with dignity and respect. Decisions about their lives, finances, where they live, health care, lifestyle and relationships are important, and older people have the right to make these decisions as they wish.

Older people have the right to be safe and to be treated with dignity and respect. Decisions about their lives, finances, where they live, health care, lifestyle and relationships are important, and older people have the right to make these decisions as they wish.

Disability Assistance

Wheelchair access, NZ sign language interpreter, Quiet, low sensory environment, A longer appointment time, Support to make decisions, Assistance to move around, More space to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly

Region

Lakes

Contact Details

12:00 AM to 12:00 AM.

24-hour Helpline (021)195 6462
Office (07) 346 2096

1115 Pukaki Street
Rotorua 3010

Information about this location

View on Google Maps

Get directions

Street Address

1115 Pukaki Street
Rotorua 3010

Postal Address

PO Box 4113
Western Heights
Rotorua 3047

This page was last updated at 4:45PM on December 12, 2024. This information is reviewed and edited by Family Focus Rotorua.