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Community Health and Social Services >

Friendship House - He Whare Tangata

Social Service, Abuse and Violence Support, Stopping Violence

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Description

At Friendship House we are focused on delivering a range of social services that aim to meet the core needs of our clients, offering them the hope of fresh possibilities, positive change and personal growth.

Our fully qualified staff members who provide professional services come from a range of educational and social science backgrounds.

Our goal is to ensure everyone has access to quality social services.

Services are listed below:

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Pleae contact us for non judgemental advice and guidance. 

Walk in

Referral

Referral forms are available on our website. Ensure that all fields are completed on the form otherwise it will not come through to us at the House. 

Fees and Charges Categorisation

Free, Partial fees apply, Fees apply

Fees and Charges Description

Any service charges will be based on our affordable sliding scale and your personal circumstances.

Hours

Mon – Tue 8:30 AM – 4:00 PM
Wed 9:30 AM – 4:00 PM
Thu – Fri 8:30 AM – 4:00 PM

Community Centre: open to the public at the hours above.

We open at 09.30 on Wednesday as we have a team meeting that morning.

Our Mana Tāne Living without Violence groups are conducted in the evenings and Sundays. Please see our website for details www.friendshiphouse.org.nz

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Languages Spoken

English, Hindi, Māori, Punjabi, Samoan, Tongan

Services Provided

Counselling

Our counsellors offer one to one, couples and children 10+yrs of age sessions. Counsellors use a range of therapeutic and holistic approaches to meeting the needs of individuals, families and children within the six sessions provided. Relationships Confidence / Self-esteem Behavioural Issues Grief & Loss Anger Goal setting Abuse Trauma/Childhood Trauma Depression/Anxiety Family Supports: Our Practice Teams of Counsellors, Social Workers & Whanau Resilience Team work in a multi-disciplinary approach to ensure the right supports are provided to meet the needs of individuals and families as best as we can.

Service types: Advocacy, Counselling, Abuse and violence support, Counselling, Family violence intervention, Referral to specialist services, Support groups, Information and support, Education programmes, Social work, LGBTQIA+ support.

Our counsellors offer one to one, couples and children 10+yrs of age sessions. Counsellors use a range of therapeutic and holistic approaches to meeting the needs of individuals, families and children within the six sessions provided.

  • Relationships
  • Confidence / Self-esteem
  • Behavioural Issues
  • Grief & Loss
  • Anger
  • Goal setting
  • Abuse
  • Trauma/Childhood Trauma
  • Depression/Anxiety

Family Supports:
Our Practice Teams of Counsellors, Social Workers & Whānau Resilience Team work in a multi-disciplinary approach to ensure the right supports are provided to meet the needs of individuals and families as best as we can. 

Stopping violence services

Family Violence Programmes: Our goal is to improve safety in our community. While we have a particular focus on supporting men to make healthy changes, we are also able to provide support and programmes for women, children and families. Men's Living Without Violence Programme (LWVP): Designed to teach skills required to express yourself and understand others safely and respectfully. Our programmes run continuously so men can start at any time. Learn more here

Family Violence Programmes:
Our goal is to improve safety in our community. While we have a particular focus on supporting men to make healthy changes, we are also able to provide support and programmes for women, children and families.

Men's Living Without Violence Programme (LWVP): Designed to teach skills required to express yourself and understand others safely and respectfully. Our programmes run continuously so men can start at any time. Learn more here

Family / whānau support

Whanau Resilience: Supporting whanau long-term in healing & recovery from the effects of family harm/violence to create communities where whanau are supported to live violence free and to eliminate violence for the next generation. Supporting whanau and tamariki to be safe Educating whanau to understand the impacts of family harm on their wellbeing Safety planning Advocacy support i.e. legal/statutory etc Networking/navigate appropriate supports for Whanau Strengths-based approach Whanau centred Cultural approach that also aligns with Te Tiriti O Waitangi

Whānau Resilience:
Supporting whānau long-term in healing & recovery from the effects of family harm/violence to create communities where whānau are supported to live violence free and to eliminate violence for the next generation.

  • Supporting whānau and tamariki to be safe
  • Educating whānau to understand the impacts of family harm on their wellbeing
  • Safety planning
  • Advocacy support i.e. legal/statutory etc
  • Networking/navigate appropriate supports for Whānau
  • Strengths-based approach
  • Whānau centred
  • Cultural approach that also aligns with Te Tiriti O Waitangi
Information & support
Social Work

Social workers work therapeutically with all individuals and families to support them with their desired outcomes to enhance their wellbeing. Advocacy - i.e. Winz, MSD, Kainga Ora, Legal etc Planning and setting goals with individuals and families Information and advice Networking Navigate - specific areas of supports/services/programmes Whanau centred Strengths-based Cultural approach also aligns with Te Tiriti O Waitangi

Social workers work therapeutically with all individuals and families to support them with their desired outcomes to enhance their wellbeing.

  • Advocacy - i.e. Winz, MSD, Kainga Ora, Legal etc
  • Planning and setting goals with individuals and families
  • Information and advice
  • Networking
  • Navigate - specific areas of supports/services/programmes
  • Whānau centred
  • Strengths-based
  • Cultural approach also aligns with Te Tiriti O Waitangi
Community Centre

Our Community Centre is a safe place that creates a nurturing, homely environment for all. A place to meet, relax, rest and recover Manaakitanga - Hospitality, Kindness and Care Information - brochures and information on the local community and services Networking and information sharing Venue Hire for meetings/hui Justice of the Peace service desk

Our Community Centre is a safe place that creates a nurturing, homely environment for all.

  • A place to meet, relax, rest and recover
  • Manaakitanga - Hospitality, Kindness and Care
  • Information - brochures and information on the local community and services
  • Networking and information sharing
  • Venue Hire for meetings/hui
  • Justice of the Peace service desk
LGBTQIA+ support

Coming out of violence is 1n1 support for people who identify as LGBTQIA+/MVFAPPF who need support to make changes in their lives. We use the term Rainbow to be inclusive of everyone.

Coming out of violence is 1n1 support for people who identify as LGBTQIA+/MVFAPPF who need support to make changes in their lives. We use the term Rainbow to be inclusive of everyone.

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly

Public Transport

Within walking distance of Manukau Bus and Train Station.

Parking

Limited

Contact Details

Alternative phone:  09 262 2322

Website Referral

20 Putney Way
Manukau City Centre
Auckland 2104

Information about this location

View on Google Maps

Get directions

Street Address

20 Putney Way
Manukau City Centre
Auckland 2104

Postal Address

PO Box 76 140
Manukau
Auckland 2240

This page was last updated at 12:39PM on March 28, 2024. This information is reviewed and edited by Friendship House - He Whare Tangata.