?

North Auckland, West Auckland > Community Health and Social Services >

Kindred Family Services

Social Service, Abuse and Violence Support, Refuge, Mental Health, Addiction

Today

Description

Kindred Family Services provide the tools and resources that build resilience and offer hope so that a person can make positive change for themselves, their whānau and in turn their community.

Moemoeā - Our Vision: Flourishing communities, free from trauma and harm that are home to resilient, thriving citizens. More

Staff

• Nicole - Receptionist
   Email:
nicole@kindredservices.org.nz

• Jeanette - Team Lead 
   Email: 
jeanette@kindredservices.org.nz

• Barbara - Executive Director
   Email:
barbara@kindredservices.org.nz

• Kath  - Groups Coordinator
   Email: kath@kindredservices.org.nz

• Kim - Clinical Manager
   Email: kim@kindredservices.org.nz

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Please contact us for non judgemental support and advice.

Phone: 09 420 7992 

Email: info@kindredservices.org.nz

Women's Refuge 24/7 Line: 021 842 917 or crisis@kindredservices.org.nz 

Website: www.kindredservices.org.nz 

Facebook @kindredfamilyservices

Make an appointment

Book a free initial assessment with our family support worker.

Referral

For professionals wishing to make a referral for a client please contact info@kindredservices.org.nz to request a referral form. 

Walk in

Walk-in's are welcome. Please stop by for a cup of tea and a chat about how we can support you and your family or whānau. 

 

Fees and Charges Categorisation

Free, Fees apply, Partial fees apply

Fees and Charges Description

Subsidised Counselling Service: $20 per session paid directly to the counsellor for up to six sessions

Family Support: Free

Strengthening Families: Free 

Community Care and Drop-in Support: Free

Groups/Programmes: Children's programmes:  Free

Women's Support Group: Free

Men's Support Group: We invite a koha from our group participants of around $10-$20 per session but we don’t want finances to be a barrier to attendance, so ask only that you invest with your time and commitment and pay what you can afford. 

Hours

Mon – Fri 9:00 AM – 3:00 PM

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).

Languages Spoken

English

Programmes

Counselling

Counselling is offered to women, men, youth, children and families. Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.

Programme Areas

Addictions - drug & alcohol, Mental health

Programme Type

Alcohol or drug counselling and support, Counselling and support

Regions

North Auckland, West Auckland

Age Groups

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral

Description

Counselling is offered to women, men, youth, children and families.   

Specialist areas: grief and loss, relationships, family harm, trauma, abuse, addictions, change of life direction, chronic pain, low mood, anxiety, and support with life's stresses.

Services Provided

Family / whānau support

The Family Support Service is a free service available to women, men, youth and families. Facilitation and advocacy with/for individuals and families to engage other services and programmes in support of changes the client has identified and is committed to making for the betterment of lifestyle, family life and community participation.

The Family Support Service is a free service available to women, men, youth and families.

Facilitation and advocacy with/for individuals and families to engage other services and programmes in support of changes the client has identified and is committed to making for the betterment of lifestyle, family life and community participation.

Youth mentoring / development

Mentoring and advocacy for youth. Mentoring and advocacy for youth.

Mentoring and advocacy for youth.

Abuse and violence support

If you are not in immediate danger but need help call or text our 24/7 Women’s Refuge Line 021 842 917. Kia Tīmata Anō is the name of our safe house. It means to begin and start again, which is true of the women and children who come into our care. If you are not in immediate danger but need help call or text our 24/7 Women’s Refuge Line 021 842 917. Kia Tīmata Anō is the name of our safe house. It means to begin and start again, which is true of the women and children who come into our care.

  • Counselling
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

If you are not in immediate danger but need help call or text our 24/7 Women’s Refuge Line 021 842 917

Kia Tīmata Anō is the name of our safe house. It means to begin and start again, which is true of the women and children who come into our care. 

Advocacy

We walk alongside individuals, families, and whānau as they navigate their way through agency reponses, including Oranga Tamariki, WINZ, and the Ministry of Justice. We walk alongside individuals, families, and whānau as they navigate their way through agency reponses, including Oranga Tamariki, WINZ, and the Ministry of Justice.

We walk alongside individuals, families, and whānau as they navigate their way through agency reponses, including Oranga Tamariki, WINZ, and the Ministry of Justice. 

Budgeting and help with debt

We provide advocacy and budgeting support. We provide advocacy and budgeting support.

We provide advocacy and budgeting support. 

Pregnancy and parenting

Pregnancy and parenting support for family/whānau.

  • Parenting education
  • Parent wellbeing
  • Family / whānau support
  • Support for Dads

Pregnancy and parenting support for family/whānau.

Food support

We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels. If you are in need of a food parcel email referrals@skgf.org.nz or text 021 0915 7944. We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels. If you are in need of a food parcel email referrals@skgf.org.nz or text 021 0915 7944.

We support the Kai Collective Te Awaroa foodbank and if any of our clients need additional support we help them access emergency food parcels.

If you are in need of a food parcel email referrals@skgf.org.nz or text 021 0915 7944.

Stopping violence services

Our tāne advocate reaches out to men who are users of violence and walks alongside them to change damaging behaviours and break the cycle of abuse. We encourage men to recognise they need to heal their own trauma in order to be the man they want to be. We also do violence prevention work with youth, parents, and any person who reaches out for guidance and support with healthy boundary setting and communication. Our tāne advocate reaches out to men who are users of violence and walks alongside them to change damaging behaviours and break the cycle of abuse. We encourage men to recognise they need to heal their own trauma in order to be the man they want to be. We also do violence prevention work with youth, parents, and any person who reaches out for guidance and support with healthy boundary setting and communication.

Our tāne advocate reaches out to men who are users of violence and walks alongside them to change damaging behaviours and break the cycle of abuse. We encourage men to recognise they need to heal their own trauma in order to be the man they want to be.

We also do violence prevention work with youth, parents, and any person who reaches out for guidance and support with healthy boundary setting and communication. 

Refuge

Our Kia Tīmata Āno safe house provides long-term safety, respite, and healing for women escaping family violence. Our Kia Tīmata Āno safe house provides long-term safety, respite, and healing for women escaping family violence.

Our Kia Tīmata Āno safe house provides long-term safety, respite, and healing for women escaping family violence. 

Sexual harm victims/survivors - Do you need help and support?

Specialist support for victims and survivors of sexual harm.

  • Support and counselling

Specialist support for victims and survivors of sexual harm.

LGBTQIA+ support

Kindred Family Services has taken the Pride Pledge. We support people of all genders and sexual orientations, and aim to help create a safer more inclusive community. Kindred Family Services has taken the Pride Pledge. We support people of all genders and sexual orientations, and aim to help create a safer more inclusive community.

Kindred Family Services has taken the Pride Pledge. We support people of all genders and sexual orientations, and aim to help create a safer more inclusive community. 

Social work

Advocacy, information and support for you and your family/whānau.

Advocacy, information and support for you and your family/whānau.

Social services crisis assessment

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Region

North Auckland, West Auckland

Contact Details

Our Women's Refuge Line is available 24/7. Either call or text 021 842 917.

Information about this location

View on Google Maps

Get directions

Street Address

Old Post Office Building
104 Commercial Road
Helensville
Auckland 0840

Postal Address

PO Box 141
Helensville
Auckland 0840

This page was last updated at 10:47AM on February 27, 2024. This information is reviewed and edited by Kindred Family Services.