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Lakes > Community Health and Social Services >

Mana Social Services Trust

Social Service, Abuse and Violence Support, Stopping Violence

Today

9:00 AM to 4:30 PM.

Description

Mana Social Services is a Māori provider offering free social work services including counselling, particularly in regard to family violence.

We provide a range of Social Work Support services including anger management counselling, family violence support, and we operate a Social Work in Schools programme where our social workers are placed to work with tamariki/whānau on the school sites.

We offer Court referred Restorative Justice Processes in Rotorua, Whakatāne, Ōpōtiki, Taupō and Tokoroa to give people affected by crime the opportunity to talk about the impact of the offending and to allow those who have done the wrong to accept responsibility and to put things right as much as possible. 

Mana Social Services aims to provide effective services that meet the diverse needs of its clientele and respect their cultural backgrounds.

Staff

We are qualified registered social workers and accredited restorative justice faciliators supported by our administration kaimahi.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

We are a Māori Social Service Provider aiming to meet the diverse needs of our clientele and respect your cultural background. Please contact us for non-judgemental support and guidance from our caring team of skilled kaimahi.

We have a free 0800 number  0800 450 029 where you can leave a message.

Our office phone is 07 348 6191. 

Receptionist is available between 9am and 4pm Monday to Friday.

Service:  We offer face to face sessions, Zoom sessions and telephone sessions.

Make an appointment

Referral

Clients can walk in off the street to make a self referral.

If a referral has been made by a third party we will ask the client to come into the office to sign a referral form which will activate the process.

Walk in

Fees and Charges Categorisation

Free

Fees and Charges Description

Free

Hours

9:00 AM to 4:30 PM.

Mon – Fri 9:00 AM – 4:30 PM

Languages Spoken

English

Services Provided

Social work

Our social workers can support you and your whānau in all areas including building self-esteem/autonomy, resolving grief and loss, relationship problems, family violence education and support, and anger management for children. We also run the Social Workers in Schools Programme - a social work service, delivered in the school setting. By intervening early, social workers are able to work with children, their families/whānau and schools, to help protect vulnerable children and develop plans to improve their safety, wellbeing and educational outcomes.

Our social workers can support you and your whānau in all areas including building self-esteem/autonomy, resolving grief and loss, relationship problems, family violence education and support, and anger management for children. 

We also run the Social Workers in Schools Programme - a social work service, delivered in the school setting. By intervening early, social workers are able to work with children, their families/whānau and schools, to help protect vulnerable children and develop plans to improve their safety, wellbeing and educational outcomes.

Abuse and violence support

We deliver services to support people impacted by or perpetrating family violence. These include counselling, family / whānau violence education and whānau conflict resolution. We work with individuals, relationships and children, supporting those who have experienced any form of abuse - historical or current.

  • Conflict resolution mediation
  • Counselling
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Victim support

We deliver services to support people impacted by or perpetrating family violence. These include counselling, family / whānau violence education and whānau conflict resolution. We work with individuals, relationships and children, supporting those who have experienced any form of abuse - historical or current. 

Court-referred Restorative Justice Process

Restorative justice is court referred and delivered by Accredited Restorative Justice Facilitators. Its gives people affected by crime the opportunity to talk about the impact of the offending, and allows those who have done the wrong to accept responsibility, be accountable and put things right as much as possible. We deliver the service in Rotorua, Whakatāne, Ōpōtiki, Taupō and Tokoroa.

Restorative justice is court referred and delivered by Accredited  Restorative Justice Facilitators. Its gives people affected by crime the opportunity to talk about the impact of the offending, and allows those who have done the wrong to accept responsibility, be accountable and put things right as much as possible. We deliver the service in Rotorua, Whakatāne, Ōpōtiki, Taupō and Tokoroa.

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app

Travel Directions

We are situated at 1231 Haupapa Street, Rotorua, Ground Floor

Public Transport

We are located close to Public Transport.  Buses are available at the corner of Haupapa and Amohia Streets outside our premises.

Parking

We do not have parking for our clientele.  Paid parking is available on Haupapa Street and surrounding streets.  Free parking is available on the outskirts of Rotorua.  Approximately 10 minute walk.

Region

Lakes

Contact Details

9:00 AM to 4:30 PM.

Landline: (07) 348 6191

Ground Level, 1231 Haupapa Street
Rotorua 3010

Information about this location

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Street Address

Ground Level, 1231 Haupapa Street
Rotorua 3010

Postal Address

PO Box 775
Rotorua 3040

This page was last updated at 4:30PM on July 7, 2024. This information is reviewed and edited by Mana Social Services Trust.