PAPA KAINGA Neighbourhood Support Otara Health’s neighbourhood support coordinator continued to support residents of Otara to form and be part of a Neighbourhood Support Group on their street. The Neighbours Day event again featured, although with a lower participation rate this year, largely due to a clash in dates with the annual Pasifika Festival also held on the same weekend. Kaitohutohu Home Support Service This service, usually supported by two health field workers, provides free support in the home for families experiencing complex health and social issues. AWHI – Housing Assessment Service This service supports the National Hauora Coalitions goal to provide healthy housing. Whānau with either a pregnant woman or a child that is being treated at their GP or Hospital because their house is making them sick are eligible for this service. PAPA KAINGA Neighbourhood Support Otara Health’s neighbourhood support coordinator continued to support residents of Otara to form and be part of a Neighbourhood Support Group on their street. The Neighbours Day event again featured, although with a lower participation rate this year, largely due to a clash in dates with the annual Pasifika Festival also held on the same weekend. Kaitohutohu Home Support Service This service, usually supported by two health field workers, provides free support in the home for families experiencing complex health and social issues. AWHI – Housing Assessment Service This service supports the National Hauora Coalitions goal to provide healthy housing. Whānau with either a pregnant woman or a child that is being treated at their GP or Hospital because their house is making them sick are eligible for this service.

WHANAU MATAURANGA HIPPY The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Otara Health’s HIPPY team of tutors and HIPPY coordinator. Pepi Pods A free bed for newborns up to 6 months to reduce SUDI (Sudden Unexpected Death of an Infant). This is provided to the family with education around safe sleeping. Teens Dads This is a support service focused on Teen Dads initially but with the aim of supporting the whole whānau. Youth Service This is a support service focused on any youth in Otara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do. LUE This is a nutrition and active lifestyle support service focused on kids from 3 to 18 years old but is inclusive of the whole whānau. WHANAU MATAURANGA HIPPY The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Otara Health’s HIPPY team of tutors and HIPPY coordinator. Pepi Pods A free bed for newborns up to 6 months to reduce SUDI (Sudden Unexpected Death of an Infant). This is provided to the family with education around safe sleeping. Teens Dads This is a support service focused on Teen Dads initially but with the aim of supporting the whole whānau. Youth Service This is a support service focused on any youth in Otara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do. LUE This is a nutrition and active lifestyle support service focused on kids from 3 to 18 years old but is inclusive of the whole whānau.

HAPORI WHANUI Work under this thread saw the organisation’s management and staff taking a systemic approach toward improving services within Otara, working across the different systems to establish an environment for a new way of thinking and working among service providers both government and non-government. HAPORI WHANUI Work under this thread saw the organisation’s management and staff taking a systemic approach toward improving services within Otara, working across the different systems to establish an environment for a new way of thinking and working among service providers both government and non-government.

Otara Health Food Bank Otara Health FOOD BANK- Currently during Level 3 providing food support to South and East Auckland Our foodbank mainly serves the Otara/Papatoetoe residents only during level 1. But depending on the level of food stock donated we can support Auckland South. To register for a parcel please keep an eye on our Facebook page (Link is above). You will be able to register for a food parcel by clicking on the SIGN-UP button at the top of our Facebook (FB) page when it opens. Details for this will be displayed on our FB page. Our normal days are Wed and Friday's each week with the registrations opening on Tues and Thurs at 11.30 am and will close once all available parcels are allocated. Families can only request one parcel per week and unfortunately, we are not able to deliver. For any help around registering for food please phone or email our office. Otara Health Food Bank Otara Health FOOD BANK- Currently during Level 3 providing food support to South and East Auckland Our foodbank mainly serves the Otara/Papatoetoe residents only during level 1. But depending on the level of food stock donated we can support Auckland South. To register for a parcel please keep an eye on our Facebook page (Link is above). You will be able to register for a food parcel by clicking on the SIGN-UP button at the top of our Facebook (FB) page when it opens. Details for this will be displayed on our FB page. Our normal days are Wed and Friday's each week with the registrations opening on Tues and Thurs at 11.30 am and will close once all available parcels are allocated. Families can only request one parcel per week and unfortunately, we are not able to deliver. For any help around registering for food please phone or email our office.

WHANAU MATAURANGA Young Dads of Otara Young Dads of Otara is a collective of teen dads and young fathers who, through the support of Otara Health and their own deep desire to do well by their whanau, are working hard at being good men and good role models. They’re showing they care very much for their partners and tamariki, and also their community. An evaluation of Otara Health’s work by Manukau Institute of Technology (MTI) in 2015 in this area of practice, looked at what support the Trust offers teenage fathers, what works, what’s challenging, what’s needed, and whether any of it is effective. The MIT research team identified in its evaluation report, a need for more of these camps; help with legal issues particularly in assisting young dads to know their rights as fathers while they grapple with acknowledging and understanding their new responsibilities. A requirement for more counselling featured strongly, and not only for the young parents involved, but also to help their own parents to come to terms with having a child who has become a teenage parent. Overall the evaluation reported that Otara Health’s efforts were making a significant difference in a complex and demanding social area of need, and that those teen parents interviewed greatly valued the support provided. HIPPY The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Otara Health’s HIPPY team of tutors and HIPPY coordinator. Great Potentials provides 85% funding for the programme received from the Ministry of Education. This year Otara Health struggled to find a funder to fund the remaining 15%, and so met this cost from its own reserves. Incredible Years Helping struggling parents with children aged between 3-8 years old to learn about managing their child’s behaviour is the focus of Otara Health’s Incredible Years facilitator and the Incredible Years (IY) programme. The Ministry of Health funds Otara Health to deliver this important and valuable programme. Recruiting and securing participants continues to be a challenge with so many other competing issues Otara parents are often faced with. Those who attend and complete the course report they feel much more confident in managing their child’s behaviour than before, and are enjoying the wonderful experience of family time with their children. WHANAU MATAURANGA Young Dads of Otara Young Dads of Otara is a collective of teen dads and young fathers who, through the support of Otara Health and their own deep desire to do well by their whanau, are working hard at being good men and good role models. They’re showing they care very much for their partners and tamariki, and also their community. An evaluation of Otara Health’s work by Manukau Institute of Technology (MTI) in 2015 in this area of practice, looked at what support the Trust offers teenage fathers, what works, what’s challenging, what’s needed, and whether any of it is effective. The MIT research team identified in its evaluation report, a need for more of these camps; help with legal issues particularly in assisting young dads to know their rights as fathers while they grapple with acknowledging and understanding their new responsibilities. A requirement for more counselling featured strongly, and not only for the young parents involved, but also to help their own parents to come to terms with having a child who has become a teenage parent. Overall the evaluation reported that Otara Health’s efforts were making a significant difference in a complex and demanding social area of need, and that those teen parents interviewed greatly valued the support provided. HIPPY The HIPPY programme continues to prepare kids for primary school, and a successful education pathway for the future. It’s all done with the help of their parents as their first teacher, supported by Otara Health’s HIPPY team of tutors and HIPPY coordinator. Great Potentials provides 85% funding for the programme received from the Ministry of Education. This year Otara Health struggled to find a funder to fund the remaining 15%, and so met this cost from its own reserves. Incredible Years Helping struggling parents with children aged between 3-8 years old to learn about managing their child’s behaviour is the focus of Otara Health’s Incredible Years facilitator and the Incredible Years (IY) programme. The Ministry of Health funds Otara Health to deliver this important and valuable programme. Recruiting and securing participants continues to be a challenge with so many other competing issues Otara parents are often faced with. Those who attend and complete the course report they feel much more confident in managing their child’s behaviour than before, and are enjoying the wonderful experience of family time with their children.

Advocacy, information and support for you and your family/whānau.

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Youth Service CHILLZONE This is a support service focused on any youth in Otara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do. CHILLZONE is a Youth drop in centre in Otara 244 East Tamaki Road, Otara. Youth Service CHILLZONE This is a support service focused on any youth in Otara between 12 to 26 years old but with the aim of supporting the whole whānau, to help their young persons achieved what they would like to do. CHILLZONE is a Youth drop in centre in Otara 244 East Tamaki Road, Otara.