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Papatūānuku Support Services

Social Service, Abuse and Violence Support, Kaupapa Māori

Today

9:00 AM to 4:00 PM.

Description

Papatūānuku Support Services (PSS) offers social services to people of Rotorua through a kaupapa Māori lens.

PSS delivers weekly wānanga to whānau, wāhine, tāne, rangatahi, and mokopuna experiencing generational trauma including family harm.  Wānanga cover topics such as whānau wellness, connection to te taiao, basic skills, healthy relationships, and goal setting.

PSS also offer one-to-one peer support, referring whānau to appropriate agencies where specialised support is required.

PSS collaborate with other organisations for joint events and kaupapa in Rotorua.

Staff

Please refer to our website:

www.papatuanuku.org.nz
Ko Wai Mātau / Meet the Team

Ages

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

admin@papatuanuku.org.nz

Referral

referrals@papatuanuku.org.nz

Fees and Charges Categorisation

Free

Hours

9:00 AM to 4:00 PM.

Mon – Fri 9:00 AM – 4:00 PM

Public Holidays: Closed Labour Day (28 Oct), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun).
Christmas: Closed 23 Dec — 10 Jan.

Languages Spoken

Māori, English

Services Provided

Te Ao Hou (New Beginning)

Wānanga are held one day a week for 10 weeks, in term time, four times per year. 10-20 participants attend each wānanga series. PSS have been successfully delivering wānanga for two years. The majority of our wānanga are held outdoors, utilising the Taiao as a vehicle for change. Wānanga include life-skills, resilience, healing, intensive peer support, specialist mental health and addictions advice/intervention, individualised packages of care, and coordination support. Whānau experience development of, and improvement in, personal capability and problem solving. Whānau gain access to specialist services and solutions typically unavailable to them. Outcomes include improved relationships, engagement in education/employment, a reduction in substance abuse/problem gambling, and a reduction in criminal offending. Te Ao Hou content is always changing and adapting to the needs of the whānau attending. We work with whānau over a long period of time. We are working with high and complex social needs; it takes time to establish relationships and create trust. Whānau have autonomy by choosing what wānanga they attend. The intensive support offered to participants often involves creating safety plans; standard advice given is to call emergency services to help de-escalate situations.

Service types: Abuse and violence support, Education programmes, Information and support, Education and training, Family / whānau support, Kaupapa Māori, Stopping violence services, Whānau Ora, Sexual harm victims/survivors - Do you need help and support?, Kaupapa Māori, Groups and programmes, Sexual harm - Kaupapa Māori services, Harmful sexual behaviour.

Wānanga are held one day a week for 10 weeks, in term time, four times per year.  10-20 participants attend each wānanga series.  PSS have been successfully delivering wānanga for two years.  The majority of our wānanga are held outdoors, utilising the Taiao as a vehicle for change.  Wānanga include life-skills, resilience, healing, intensive peer support, specialist mental health and addictions advice/intervention, individualised packages of care, and coordination support.  Whānau experience development of, and improvement in, personal capability and problem solving.  Whānau gain access to specialist services and solutions typically unavailable to them.  Outcomes include improved relationships, engagement in education/employment, a reduction in substance abuse/problem gambling, and a reduction in criminal offending.

Te Ao Hou content is always changing and adapting to the needs of the whānau attending.  We work with whānau over a long period of time.  We are working with high and complex social needs; it takes time to establish relationships and create trust.  Whānau have autonomy by choosing what wānanga they attend.  The intensive support offered to participants often involves creating safety plans; standard advice given is to call emergency services to help de-escalate situations.

Te Hāpai Rangatahi

Te Hāpai Rangatahi wānanga is a practical programme that includes activities which build on positive connection and trust within the group. Adventure education in wānanga serves as a platform to create positive change and provides opportunities for social and personal development. With deliberate incorporation of traditional Māori sites and Pūrākau to support rangatahi to feel connected, gain a sense of belonging and access to safe spaces in the environment. We aim to create environments that foster Tuakana-Teina relationships through older person to younger person / peer-to-peer support with intention to build self-confidence, empowerment, and engagement in transferrable life skills. We aim to foster a ‘youth group style’ of wānanga where rangatahi groups can share their stories, create safe spaces, and build meaningful relationships. We also aim to identify rangatahi leaders who have previously attended wānanga and can assume a tuakana-teina role for future wānanga and ongoing peer support.

Te Hāpai Rangatahi wānanga is a practical programme that includes activities which build on positive connection and trust within the group.  Adventure education in wānanga serves as a platform to create positive change and provides opportunities for social and personal development.

With deliberate incorporation of traditional Māori sites and Pūrākau to support rangatahi to feel connected, gain a sense of belonging and access to safe spaces in the environment.

We aim to create environments that foster Tuakana-Teina relationships through older person to younger person / peer-to-peer support with intention to build self-confidence, empowerment, and engagement in transferrable life skills.  We aim to foster a ‘youth group style’ of wānanga where rangatahi groups can share their stories, create safe spaces, and build meaningful relationships.  We also aim to identify rangatahi leaders who have previously attended wānanga and can assume a tuakana-teina role for future wānanga and ongoing peer support.

Te Hāpai Mokopuna

Te Hāpai Mokopuna was recently developed to meet the need of referrals we are receiving for younger tamariki, under 12 years, for one-to-one mentoring and small group interventions.

Te Hāpai Mokopuna was recently developed to meet the need of referrals we are receiving for younger tamariki, under 12 years, for one-to-one mentoring and small group interventions. 

Tūhono Wāhine

Our wāhine wānanga is run weekly and weaves Matauranga Māori through content delivery. It offers a space of tau for wāhine to relax and experience self-care, self-love, and resilience. Content includes parenting support and healthy relationship advice. Wāhine are encouraged to set goals and focus on their aspirations to work toward Mauri Ora.

Our wāhine wānanga is run weekly and weaves Matauranga Māori through content delivery.  It offers a space of tau for wāhine to relax and experience self-care, self-love, and resilience.  Content includes parenting support and healthy relationship advice.  Wāhine are encouraged to set goals and focus on their aspirations to work toward Mauri Ora.

Tāne Taikākā

Our tāne wānanga is run weekly and weaves Matauranga Māori through content delivery. Wānanga utilise te taiao and aims to encourage positive behaviour change and resilience. We encourage tāne to make changes and become the kind of partners and pāpā they want to be. Tāne are encouraged to set goals and focus on their aspirations to work toward Mauri Ora.

Our tāne wānanga is run weekly and weaves Matauranga Māori through content delivery.  Wānanga utilise te taiao and aims to encourage positive behaviour change and resilience.  We encourage tāne to make changes and become the kind of partners and pāpā they want to be.  Tāne are encouraged to set goals and focus on their aspirations to work toward Mauri Ora.

One to one support

Alongside wānanga, whānau referred to PSS can access individual tautoko including goal settings, safety plans, advocacy, and any other wrap-around support they require. Pou Tiaki awhi whānau with any barriers they face such as housing, care and protection, police matters, and mental health and addictions support. Pou Tiaki advocate for whānau and connect them with appropriate services.

Service types: Advocacy, Family / whānau support, Information & support, Kaupapa Māori, Service navigator, Social work, Whānau Ora.

Alongside wānanga, whānau referred to PSS can access individual tautoko including goal settings, safety plans, advocacy, and any other wrap-around support they require.  Pou Tiaki awhi whānau with any barriers they face such as housing, care and protection, police matters, and mental health and addictions support.  Pou Tiaki advocate for whānau and connect them with appropriate services.

Te Whare o Papatuanuku (TWOP)

Te Whare o Papatuanuku (TWOP) is a venue from which other organisations can provide support and services to empower whānau in need. TWOP is an accessible and safe space for whānau to attend wānanga. Venue Bookings Bookings can be made by email to admin@papatuanuku.org.nz - we have a small meeting room that can be hired during working hours with the larger venue available for hire on evenings and weekends.

Te Whare o Papatuanuku (TWOP) is a venue from which other organisations can provide support and services to empower whānau in need.  TWOP is an accessible and safe space for whānau to attend wānanga.

Venue Bookings
Bookings can be made by email to admin@papatuanuku.org.nz - we have a small meeting room that can be hired during working hours with the larger venue available for hire on evenings and weekends.

Disability Assistance

Support to make decisions

Travel Directions

1129 Hinemoa Street
Rotorua 3010

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Parking

Street parking at cost of visitor

Region

Lakes

Contact Details

9:00 AM to 4:00 PM.

1129 Hinemoa Street
Glenholme
Rotorua
Bay of Plenty 3040

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Street Address

1129 Hinemoa Street
Glenholme
Rotorua
Bay of Plenty 3040

This page was last updated at 12:27PM on August 29, 2024. This information is reviewed and edited by Papatūānuku Support Services.