Central Auckland, East Auckland, North Auckland, South Auckland, West Auckland > Community Health and Social Services >
The Fatimah Foundation
Social Service, Abuse and Violence Support
For emergencies dial 111.
Today
9:00 AM to 3:00 PM.
Description
The Fatimah Foundation provides culturally sensitive support for ethnic, Muslim, South Asian, Middle Eastern, newcomer, self-settler, and former refugee communities in Auckland. Our mission is to foster community well-being, bridge cultural knowledge gaps, and promote prevention initiatives through essential services and outreach programs.
With a multilingual team, we deliver programs that enhance safety, rights, and well-being, using a whānau-centered approach. We support diverse communities in achieving their spiritual, cultural, mental, physical and financial wellbeing within an inclusive and cohesive society.
Our Core Principles:
- Prevention
- Intervention
- Inclusion
- Well-being
Our Services:
- Advocacy
Our Core Principles:
- Prevention
- Intervention
- Inclusion
- Well-being
Our Services:
- Halal Foodbank
- Advocacy - (language assistance, community services navigation)
- Men’s Peer Support (Men Den)
- Women’s Support (AWHI Ora)
- Seniors’ Outings & Recreation
- Youth Support (Sports & Mentorship)
- Financial Well-being & Debt Reduction
- Family Violence & Sexual Violence Prevention and Intervention
Our goal is to empower communities, strengthen resilience, and create a sense of belonging.
Staff
Our dedicated, ethnically diverse team of professionals and volunteers—both regular and part-time—bring cultural expertise, multilingual support, and a deep commitment to helping others.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Make an appointment
Social Worker appointments are available from 9.30 to 2pm.
Administration office is open from 9:00 am and to 3:00 pm.
Referral
We accept agency referrals and self referrals.
Go to our website:
https://fatimahfoundation.my.site.com/s/agency-referral-form
Walk in
Walk in Monday to Friday (except public holidays) between 9.30 and 2.00 pm.
Contact us
Phone Number: (09) 259 4454 / 0800 222 432
Mobile: 027 300 1060
Fees and Charges Categorisation
Free
Fees and Charges Description
No charges.
Hours
9:00 AM to 3:00 PM.
| Mon – Fri | 9:00 AM – 3:00 PM |
|---|
Available weekends and after hours by appointment.
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).
Languages Spoken
English, Arabic, Hindi, Punjabi, Spanish, Tamil, Telugu, Urdu, Dari (Afghan Persian), Fiji Hindi, Pashto/Afghani, Farsi, Portuguese, Persian, New Zealand Sign Language (NZSL)
Services Provided
We focus on strengthening men, women, and children to thrive in safe homes and society. This involves support for those experiencing family harm, including counselling for men, women and children, and family harm protection and intervention. Mashwara Counselling. Mashwara is an Arabic word which describes our approach to consultation, advice, information, support and direction to achieve positive outcomes for the wellbeing of whānau and the community.
We focus on strengthening men, women, and children to thrive in safe homes and society. This involves support for those experiencing family harm, including counselling for men, women and children, and family harm protection and intervention. Mashwara Counselling. Mashwara is an Arabic word which describes our approach to consultation, advice, information, support and direction to achieve positive outcomes for the wellbeing of whānau and the community.
- Care and protection
- Conflict resolution mediation
- Counselling
- Education programmes
- Family violence intervention
- Information and support
- Referral to specialist services
We focus on strengthening men, women, and children to thrive in safe homes and society. This involves support for those experiencing family harm, including counselling for men, women and children, and family harm protection and intervention.
Mashwara Counselling. Mashwara is an Arabic word which describes our approach to consultation, advice, information, support and direction to achieve positive outcomes for the wellbeing of whānau and the community.
Chai 'n' Chat is a Parenting Support Group designed to provide a safe space for mothers to talk about their issues related to parenting in a different environment.
Chai 'n' Chat is a Parenting Support Group designed to provide a safe space for mothers to talk about their issues related to parenting in a different environment.
- Parenting education
- Parent wellbeing
- Family / whānau support
Chai 'n' Chat is a Parenting Support Group designed to provide a safe space for mothers to talk about their issues related to parenting in a different environment.
Ansār Navigators support all whānau to assess and engage with service providers, navigate through system and processes.
Ansār Navigators support all whānau to assess and engage with service providers, navigate through system and processes.
Ansār Navigators support all whānau to assess and engage with service providers, navigate through system and processes.
Accommodation and housing support services can help you find and access suitable accommodation or housing.
Accommodation and housing support services can help you find and access suitable accommodation or housing.
Accommodation and housing support services can help you find and access suitable accommodation or housing.
Budgeting services help you and your whānau look after your money and give you advice on spending, saving and managing debt.
Budgeting services help you and your whānau look after your money and give you advice on spending, saving and managing debt.
Budgeting services help you and your whānau look after your money and give you advice on spending, saving and managing debt.
Employment support services help you prepare for work and/or find job opportunities. This may include help writing a CV, applying for jobs and interview preparation.
Employment support services help you prepare for work and/or find job opportunities. This may include help writing a CV, applying for jobs and interview preparation.
Employment support services help you prepare for work and/or find job opportunities. This may include help writing a CV, applying for jobs and interview preparation.
Elder abuse services support older people/kaumātua who have experienced harm or abuse.
Elder abuse services support older people/kaumātua who have experienced harm or abuse.
Elder abuse services support older people/kaumātua who have experienced harm or abuse.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.
Food support services provide food support to people experiencing hardship. This may include food parcels, food banks and social supermarkets.
Food support services provide food support to people experiencing hardship. This may include food parcels, food banks and social supermarkets.
Food support services provide food support to people experiencing hardship. This may include food parcels, food banks and social supermarkets.
Provision of information, guidance, advice, and resources.
Provision of information, guidance, advice, and resources.
Provision of information, guidance, advice, and resources.
Providing information and support to refugees and migrants in Aotearoa/New Zealand.
Providing information and support to refugees and migrants in Aotearoa/New Zealand.
Providing information and support to refugees and migrants in Aotearoa/New Zealand.
Providing support to people who have used violence or who are concerned about their behaviour.
Providing support to people who have used violence or who are concerned about their behaviour.
Providing support to people who have used violence or who are concerned about their behaviour.
Asian support services promote health and wellbeing for Asian communities.
Asian support services promote health and wellbeing for Asian communities.
Asian support services promote health and wellbeing for Asian communities.
Service types: Advocacy, Budgeting and help with debt, Counselling, Elder abuse, Employment support, Family / whānau support, Food support, JP service, Legal / civil services, Refugee / migrant support, Service navigator, Social and group activities, Social work, Stopping violence services, Wellness / healthy lifestyle, Exercise and activity, Youth mentoring / development, Information, education & support, Abuse and violence support, Family violence intervention, Counselling, Referral to specialist services, Support groups, Victim support, Information and support.
Service types: Advocacy, Budgeting and help with debt, Counselling, Elder abuse, Employment support, Family / whānau support, Food support, JP service, Legal / civil services, Refugee / migrant support, Service navigator, Social and group activities, Social work, Stopping violence services, Wellness / healthy lifestyle, Exercise and activity, Youth mentoring / development, Information, education & support, Abuse and violence support, Family violence intervention, Counselling, Referral to specialist services, Support groups, Victim support, Information and support.
Service types: Advocacy, Budgeting and help with debt, Counselling, Elder abuse, Employment support, Family / whānau support, Food support, JP service, Legal / civil services, Refugee / migrant support, Service navigator, Social and group activities, Social work, Stopping violence services, Wellness / healthy lifestyle, Exercise and activity, Youth mentoring / development, Information, education & support, Abuse and violence support, Family violence intervention, Counselling, Referral to specialist services, Support groups, Victim support, Information and support.
Disability Assistance
A longer appointment time, Support to make decisions
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Child / Tamariki friendly
Online Booking URL
Travel Directions
Public Transport
Parking
- Roadside Parking is available near our locations.
- Limited On-Site Parking at 115 Church Street.
- Registered Customer Parking at 12-16 High Street, subject to parking conditions.
Region
Central Auckland, East Auckland, North Auckland, South Auckland, West Auckland
Contact Details
115 Church Street, Ōtāhuhu, Auckland
South Auckland
9:00 AM to 3:00 PM.
-
Phone
0800 222 432
-
Mobile
027 300 1060
Email
Website
Office Phone: (09) 259 4454
Book an appointmentStreet Address
6/115 Church Street
Ōtāhuhu
Māngere-Ōtāhuhu
Auckland 1062
Postal Address
Level 2, Unit 6, 115 Church Street, Ōtāhuhu, Auckland, 1062
Was this page helpful?
This page was last updated at 11:17AM on March 17, 2025. This information is reviewed and edited by The Fatimah Foundation.
Advocacy, information and support for you and your family/whānau.
Advocacy, information and support for you and your family/whānau.