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North Auckland, West Auckland > Community Health and Social Services >

Visionwest Community Trust

Social Service, Abuse and Violence Support, Kaupapa Māori, Sexual Harm

Today

8:30 AM to 5:00 PM.

Description

Counselling support services for anyone that has been affected by sexual harm, physical violence; intergenerational trauma, mental stresses, addictions, relational matters and all other situations.

Age: Children, Youth and Adults. Individuals, Couples and Families/Whānau

Region: West Auckland

Description:

Visionwest Counselling Services seek to transform lives and build healthy communities through offering professional assistance to anyone needing support, advice or guidance from a qualified counsellor or psychotherapist.  We have a therapeutic playroom that provides a safe and appealing environment for children.

Many services are free. Where fees are charged you will often be eligible for funding - contact us to find out if you're eligible for funding. We are registered for ACC Sensitive Claims.

We provide a range of support services including:

  • Sexual abuse support - assisting those who have experienced sexual harm trauma (recent or in the past; child, adolescent and adult)
  • Domestic violence
  • Trauma / Intergenerational Trauma
  • Depression and anxiety
  • Stress
  • Grief and loss
  • Workplace and clinical supervision
  • Relationships and family matters.
  • Elder abuse service for Māori and Pasefika

How to access Visionwest Counselling Services:

Visionwest Wellbeing Centre (All Counselling Services)

  • 0800 227 343
  • counselling@visionwest.org.nz
  • https://visionwest.org.nz/wellbeing-centre

Visionwest Mātanga Oranga (Kaupapa Māori Trauma-Informed Care)

Other services include:

Visionwest Counselling Services provide confidential, culturally appropriate, evidence-based counselling and wellbeing services to families and individuals of all ages in response to client needs. Please call to make an appointment.

Ages

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua, Child / Tamariki

How do I access this service?

Contact us

Visionwest Counselling and Wellbeing Centre provides confidential, culturally appropriate, evidence-based counselling and wellbeing services to families and individuals of all ages in response to client needs. 

Walk in

Make an appointment

Referral

Fees and Charges Categorisation

Free, Partial fees apply, Fees apply

Fees and Charges Description

Many services are free. Where fees are charged you will often be eligible for funding - contact us to find out if you're eligible for funding.

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

Appointments may be available outside of these times.

A message can be left after hours.

The office is open for all enquiries and for booking appointments.

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).

Languages Spoken

English, Māori

Services Provided

Counselling

Counselling support services for anyone that has been affected by sexual harm, physical violence; intergenerational trauma, mental stresses, addictions, relational matters and all other situations.

Counselling support services for anyone that has been affected by sexual harm, physical violence; intergenerational trauma, mental stresses, addictions, relational matters and all other situations.

Sexual harm victims/survivors - Do you need help and support?

Specialist support for victims and survivors of sexual harm.

  • Support and counselling

Specialist support for victims and survivors of sexual harm.

Sexual harm victims/survivors - Do you need ACC counselling?

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

Abuse and violence support

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

  • Counselling
  • Education programmes
  • Information and support
  • Referral to specialist services

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

Elder Abuse Support

Confidential and compassionate support for Māori, Pasefika and ethnic kaumātua and kuia who are experiencing, or at risk of, elder abuse, mistreatment or neglect. Elder Abuse Support - Mana Tiaki

Confidential and compassionate support for Māori, Pasefika and ethnic kaumātua and kuia who are experiencing, or at risk of, elder abuse, mistreatment or neglect.
Elder Abuse Support - Mana Tiaki

Home Healthcare
Food Support

The Pātaka Kai team of dedicated volunteers can provide individuals or families with an emergency food parcel. Open Tuesday - Thursday, 12 - 2pm, 97 Glendale Road, Glen Eden.

The Pātaka Kai team of dedicated volunteers can provide individuals or families with an emergency food parcel.
Open Tuesday - Thursday, 12 - 2pm, 97 Glendale Road, Glen Eden.

Accommodation and Housing Support

Community Housing - We offer short-term housing, transitional housing, and long-term accommodation in Auckland, and long-term accommodation and transitional housing in Canterbury.

Community Housing - We offer short-term housing, transitional housing, and long-term accommodation in Auckland, and long-term accommodation and transitional housing in Canterbury.

Eden Cottage Early Learning Centre

Your local childcare and learning centre for 2-5 year olds in Glen Eden with no fees. edencottage.org.nz.

  • Pre-school education

Your local childcare and learning centre for 2-5 year olds in Glen Eden with no fees.
edencottage.org.nz.

Youth mentoring / development

Support young people/rangatahi to live confidently and achieve their goals.

Support young people/rangatahi to live confidently and achieve their goals.

Advocacy

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Budgeting and help with debt

Money Mentors is Visionwest’s Personalised Financial Support Hub for those who want support with their financial challenges. Money Mentors

Money Mentors is Visionwest’s Personalised Financial Support Hub for those who want support with their financial challenges.
Money Mentors

Social Services Crisis Assessment

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Kaupapa Māori

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Family / whānau support

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Social work

Advocacy, information and support for you and your family/whānau.

Advocacy, information and support for you and your family/whānau.

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Public Transport

Buses stop right outside our Glendale Road site. The Glen Eden Railway station is about 10 minutes walk away.

Parking

Limited onsite parking is available. Street parking available on Glendale Road.

Region

North Auckland, West Auckland

Contact Details

8:30 AM to 5:00 PM.

Information about this location

View on Google Maps

Get directions

Street Address

97 Glendale Road
Glen Eden
Auckland 0602

Postal Address

PO Box 20406
Glen Eden
Auckland 0641

This page was last updated at 1:46PM on March 24, 2025. This information is reviewed and edited by Visionwest Community Trust.