Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

Our aim is to offer a variety of support services for the local community including issues around: Relationships & conflict Parenting Depression Anxiety & stress Grief & bereavement Anger Self esteem Communication Mental health issues Post traumatic stress Phobias Alcohol, drug and other addictions. Our Counsellors work with children, teenagers, adults and couples. What is Counselling? Counselling is a process of addressing and resolving personal problems. It involves exploring difficulties and working with thoughts, emotions and behaviours to promote a healthier lifestyle and improve quality of life. Counselling is a process of working through issues to gain resolution, understanding of self and healing from psychological distress and past trauma. Confidentiality is vital, but you can be assured that nothing you say in Waiuku Family Support will be repeated. Our counsellors, as part of ethical practice, have regular ongoing supervision with an accredited supervisor to maintain safe and sound practice. Both supervisors and counsellors belong to ethical associations i.e. NZAC or NZAP which have ethical guidelines and complaint procedures. All counsellors at Waiuku Family Support are fully trained, qualified and registered. How do I make an appointment? To make an appointment simply e-mail (admin@waiukufamilysupport.co.nz), phone our office on 09 235 9099 or drop in during office open hours. Our friendly staff will take your name and contact details, pass them to the counsellor who will call you and discuss your needs and advise approximately when you will be seen.

Community Support by qualified social workers The social workers support individuals and whanau/families through challenging situations. What is community support? Professional social workers who help to improve, encourage and promote the wellbeing of individuals, families and couples. Their role is to assess peoples' needs and then access supports that meet those needs. We will: Listen Encourage Support Advocate Home support visits Office support visits Attend appointments of importance to the individual and/or family Communicate clearly and effectively Make practical and achievable plans The social worker will: Act at all times with professional integrity. Be competent to promote social change. Adhere to the Social Work Registration Board Code of Conduct. Recognise and support diversity among groups and individuals. Acknowledge the Treaty of Waitangi and tikanga Maori. Confidentiality is important The social worker promotes effective, positive change with all they work with. Costs This is a completely free service. How do I access this service? To make an appointment, simply e-mail (admin@waiukufamilysupport.co.nz), phone 09 235 9099 or drop in during office opening hours. Our friendly staff will take your name and contact details and pass them on to the community social worker team who will call you and discuss your needs and make an appointment to see you. Community Support by qualified social workers The social workers support individuals and whanau/families through challenging situations. What is community support? Professional social workers who help to improve, encourage and promote the wellbeing of individuals, families and couples. Their role is to assess peoples' needs and then access supports that meet those needs. We will: Listen Encourage Support Advocate Home support visits Office support visits Attend appointments of importance to the individual and/or family Communicate clearly and effectively Make practical and achievable plans The social worker will: Act at all times with professional integrity. Be competent to promote social change. Adhere to the Social Work Registration Board Code of Conduct. Recognise and support diversity among groups and individuals. Acknowledge the Treaty of Waitangi and tikanga Maori. Confidentiality is important The social worker promotes effective, positive change with all they work with. Costs This is a completely free service. How do I access this service? To make an appointment, simply e-mail (admin@waiukufamilysupport.co.nz), phone 09 235 9099 or drop in during office opening hours. Our friendly staff will take your name and contact details and pass them on to the community social worker team who will call you and discuss your needs and make an appointment to see you.

Our budget advisors are trained to work alongside you to teach you how to resolve your financial difficulties. First they look at your income, and for beneficiaries this means checking you are getting your proper entitlements. Categorise your spending, so you can see what you've been spending your money on! With your spending categorised, you can see how much you actually spend on each category, and then set realistic spending targets. It may be that they can help to reduce debts by advising you on consolidation or re-negotiating payment terms. Help you to set and manage goals - like paying off debts. You don't need to be in trouble to benefit from a professional budget advisor's help. We can help anyone to understand how to manage their money better. To make an appointment simply e-mail (admin@waiukufamilysupport.co.nz), phone our office on 09 235 9099 or drop in during opening hours. Our friendly staff will take your name and contact details, pass them to the senior budget advisor who will call you, discuss your needs and advise you what documentation to bring and make an appointment to see you. Our budget advisors may also be able to help with foodbank, clothing for young children, manchester and towels. This is a free service.