The Accident Compensation Corporation (ACC) provides comprehensive no-fault personal injury cover for all New Zealand residents and visitors to New Zealand.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Make an appointment


Everyone in New Zealand has 24-hour, seven-day-a-week, no-fault injury cover through ACC. 

If you or someone you care for is injured, get treatment as soon as possible. Don’t wait, as this can often make the injury worse and your recovery longer.

Your health professional e.g. doctor, physiotherapist, dentist, nurse, will help you fill out an ACC claim form.
They will also let you know if there is any part-charge or co-payment. If you are asked to pay the full amount keep the receipt because you may be able to claim some of the money back if you have a claim accepted by ACC.
If you need to take time off work because of your injury, discuss this with your doctor or nurse practitioner. They’ll complete a medical certificate for you if they confirm that you do need time off work as a result of the injury and your claim is accepted.


Mon – Tue8:30 AM – 5:00 PM
Wed9:30 AM – 5:00 PM
Thu – Fri8:30 AM – 5:00 PM

Languages Spoken


Services Provided

Injury, illness or disability

  • Aids and equipment
  • Disability support
  • Home support
  • Needs assessment
  • Nursing
  • Rehabilitation
  • Respite
  • Transport

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Wheelchair Access



Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawkes Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui


Contact Details

111 - 115 Lincoln Road, Henderson

West Auckland

  • Phone

    0800 101 996 8am - 5pm Monday to Friday

  • Website

More details…

5 - 7 Corinthian Drive, Albany

North Auckland

  • Phone

    0800 101 996 8am - 5pm Monday to Friday

  • Website

More details…

This page was last updated at 10:21AM on April 24, 2019. This information is reviewed and edited by ACC.