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Diabetes Self-Management Education (DSME) & Support

Community Health Service


Auckland PHO provides free education and support programmes for people with diabetes through Diabetes Self-Management Education (DSME) workshops.

The workshops are designed to support people with type 2 diabetes and their whānau, and are part of a DSMS programme provided by Auckland PHO and funded by the Auckland District Health Board. Our workshops are delivered free across Auckland communities on behalf of Procare, National Health Coalition and Alliance Health.

Our motivating one-day workshop aims to build people's knowledge, confidence, and skills around managing diabetes. It covers a broad range of topics, including:

  • What is type 2 diabetes?
  • Complications of uncontrolled diabetes
  • Nutritional information on healthy eating (including portion sizes, food groups + carbohydrates)
  • How to read food labels to make informed choices
  • Medications
  • Breaking down lab results
  • Podiatry and foot care
  • Physical activity
  • The effect of stress on diabetes
  • Goal setting

While there are objectives and topics to cover, information is tailored as much as possible to the group. The workshops are led by our trained facilitators. They are informative, conversational, and utilise adult learning techniques.

We run different language and ethnic based workshops including Chinese (Cantonese/Mandarin), Hindi, Pasifika and Kaupapa Māori.  

If you would like to run a free workshop exclusively for your patients, clinic or organisation please get in contact.

Why refer to our Diabetes Self-Management support programme?
Living with diabetes can be scary and confusing and feedback from our course participants is extremely positive; patients feel they are less afraid and more empowered having gained the knowledge and skills to make some major lifestyle changes with a better understanding of diabetes.

Diabetes education workshops are:

  • Evidence based
  • Run by trained facilitators
  • Increases people's knowledge and awareness of diabetes self-management
  • Empowers people to self-manage through information and peer experiences
  • Facilitates lifestyle changes & health beliefs
  • Improves patient outcomes (e.g. weight, HbA1c, lipid levels, quality of life)(Deakin et al 2006; Cerriel et al 2012)

Recent feedback from an attendee to our Living Well with Diabetes Workshop:

“I didn’t choose to get diabetes  but I can choose how to manage it.  The diabetes workshop has supported my journey  - I know that I can thrive, be happy & feel well with diabetes &  still live my life.”


Our trained DSME facilitators are from a range of health professional backgrounds including dietitians, registered nurses, and health coaches. Our facilitators are from a range of cultural/ethnic backgrounds. 


Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

People can Self Refer by

  1. Calling 09 379 4022
  2. Emailing Saphiya@aucklandpho.co.nz
  3. Or online at aucklandpho.co.nz/services/dsme/


Any Health Professional can send a referral to Auckland PHO:

  1. Via form on Medtech 32 / Medtech Evolution-Cloud
  2. Faxing referral form to (09) 379 4024
  3. Online at aucklandpho.co.nz/services/dsme/.


Free for people with type 2 diabetes and their families. If your patient is prediabetes, please still get in contact.


We run both community workshops and zoom workshops. You can view our workshop schedule here.

Languages Spoken

Cantonese Chinese, English, Hindi, Mandarin Chinese, Māori

Services Provided

Injury, illness or disability

  • Foot care
  • Self management

Our Diabetes Self-Management Education (DSME) workshops are designed to support people with type 2 diabetes and their whānau.

Wellness / healthy lifestyle

  • Exercise and activity
  • Foot care
  • Healthy eating
  • Mindfulness and mental wellbeing

Workshops cover:

  • What is Type 2 Diabetes?
  • Healthy eating + food labelling
  • Physical activity
  • How to stop/control the effects of diabetes on the rest of the body (heart, eyes, kidneys,…


Information & support

Free education and support programme for people with diabetes.

Community nursing

  • CVD self-management education
  • Diabetes
  • Medication administration
  • Kaupapa Māori
  • Self management
  • Smoking cessation
  • Womens wellness

Pacific Island people

Screening and prevention

  • Diabetes

Whānau Ora

  • Kaupapa Māori
  • Pacific Island people

Asian services

We also run workshops in Chinese/Mandarin.

Family / whānau

  • Support
  • Whānau Ora

Kaupapa Māori

  • Whānau Ora

Older adult / Kaumātua


Central Auckland, East Auckland, North Auckland, South Auckland, West Auckland

Contact Details

You can view our workshop schedule here.

We run our “Living Well with Diabetes” workshop in different locations across Auckland

Street Address

We run our “Living Well with Diabetes” workshop in different locations across Auckland

Postal Address

PO Box 110018
Auckland Hospital
Auckland 1148

This page was last updated at 3:22PM on November 22, 2021. This information is reviewed and edited by Diabetes Self-Management Education (DSME) & Support.