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Independent Living

Community Health Service


9:00 AM to 4:00 PM.


Independent Living Charitable Trust is committed to making the lives of people with mobility issues and disabilities the best they can be, as well as supporting their families, whānau and support networks.

With a community advice team and a huge range of mobility and daily living products, we’re your friendly impartial experts on all things related to ageing, disability and maintaining independence.

From generic information through to walking stick testing, we help people navigate the health and disability sector and access funding options - and most of our services are free. We offer brochures and information in a wide variety of languages, and we sell a huge range of tried-and-tested daily living aids, mobility scooters, wheelchairs and furniture. 

Most importantly, we care about what people can do. We focus on abilities, we find solutions, and we work to understand the unique situation of each client.  Many of us have experienced disability ourselves, so what we do has deep personal meaning to us.

We’re all about helping your clients find their own path through life – providing them with the impartial support and the best products for their unique needs.

We have three stores (Royal Oak, Botany South & Browns Bay - see details on left) and a mobile service that operates in the Franklin - Rodney area.

Empowering you to live your best life, with ease.


Older adult / Kaumātua

How do I access this service?

Contact us


We are partially funded by the Ministry of Health to provide free information and impartial advice.  

We also:

  • have a range of mobility equipment and aids for daily living that are available for purchase and for hire. 
  • offer repairs and servicing for your mobility equipment such as walkers, wheelchairs, mobility scooters. 


9:00 AM to 4:00 PM.

Mon – Fri9:00 AM – 5:00 PM
Sat9:00 AM – 4:00 PM

Mobile Service: Please contact the Mobile Service Manager on (027) 450 0146

Public Holidays: Closed Queen's Birthday (6 Jun), Matariki (24 Jun), Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr).

Languages Spoken

Cantonese Chinese, English, Korean, Mandarin Chinese

Services Provided

Assistive products & equipment

In addition to providing free independent and unbiased information we also stock a large number of assistive products, equipment and aids for daily living. This includes:

  • Aids for Daily Living…

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Asian services

中文服务 (Mandarin and Cantonese Service)
粤语/普通话联系人: 林皓 Felix Lin
周一周二周五:  上午10:00 至 下午3:00

地址:14 Erson Avenue, Royal Oak, Auckland
09 625 0322      (英)
09 625 0312        (中)


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Injury, illness or disability

  • Aids and equipment
  • Disability support

Temporary injury or disability? We have a range of mobility equipment available for hire including:

  • manual wheelchairs
  • walkers
  • crutches
  • a mobility scooter
  • ramps
  • knee scooter

Pacific Island people


Wheelchair Access



Accessible parking and entry access available at all 3 store locations.


Central Auckland, North Auckland, South Auckland


Contact Details

308 Te Irirangi Drive, Auckland

South Auckland

9:00 AM to 4:00 PM.

More details…

13 Bute Road, Browns Bay, Auckland

North Auckland

9:00 AM to 4:00 PM.

More details…

This page was last updated at 9:15AM on January 27, 2022. This information is reviewed and edited by Independent Living.