12:00 AM to 12:00 AM.


The National Poisons Centre is New Zealand's only poison and hazardous chemicals information centre and runs a 24-hour/7-day toll free telephone advice service.

The main role of the National Poisons Centre is to provide advice to members of the public and healthcare professionals about acute poisoning situations.

This can involve:

  • Medicines
  • Chemicals
  • Household/consumer products
  • Hazardous creatures (e.g. spiders, snakes, jellyfish)
  • Plants and fungi

Situations of poisoning or where poisoning might occur may include:

  • If someone has swallowed, inhaled or injected a substance
  • If someone has got a substance in their eye(s) or on their skin
  • If someone has been bitten or stung by a hazardous creature

We also:

  • Provide advice on preventing poisonings in the home
  • Provide general first aid advice for poisonings
  • Maintain a database on chemicals, medicines, plants and animals (currently it contains over 200,000 substances)
  • Monitor poisoning statistics to identify targeted prevention strategies and emerging threats

For Health Professionals:

We also offer 24/7 direct consultation with a Medical Toxicologist


Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

Call 0800 POISON / 0800 764-766


No fees apply

Fees and Charges Categorisation



12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

24 hours / 7 days a week

Services Provided

Poisons and Toxicology Advice


Bay of Plenty, Canterbury, Central Auckland, Central Lakes, East Auckland, Hawkes Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, Dunedin - South Otago, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui

Contact Details

12:00 AM to 12:00 AM.

Postal Address

National Poisons Centre
Dunedin School of Medicine
University of Otago
PO Box 56
Dunedin 9054

This page was last updated at 11:09AM on February 26, 2020.