Franklin Memorial Hospital
72 Kitchener Road
Franklin Memorial Hospital is located in country-like surroundings with rural views. As the name suggests, the Hospital (opened in 1923) was a war memorial bequeathed to the town.
It was originally a General Hospital before becoming an Obstetric Hospital in 1956. Since then it has become an Older Adult Care Facility, which is a satellite unit of Counties Manukau Health.
Franklin Memorial Hospital has 34 staff covering 18 beds (Hospital Level Residential Care, Respite and Palliative Care).
The District Nurse clinic is located at the side entrance of Franklin Memorial Hospital, other clinics are also located here look for the Outpatient signage to the left as you drive into the carpark.
Click on a service below for all contact details
CM Health has introduced flexible visiting.
- Visiting hours for family/whaanau are 2pm – 8pm. Two visitors per patient at any one time during visiting hours.
- Patients may have one key support person who may visit between 8am – 8pm This will be restricted to adults only.
- Overnight visiting (8pm – 8am) for the key support person will be considered under compassionate grounds only.
- No children under 16 years unless approved under compassionate grounds.
There are some specialised services in the hospital where visiting hours may vary, for example, the Delivery Suite, or Intensive Care Unit. In these cases, signs will be in place with the relevant information. If you are not sure, please feel free to contact us at the numbers listed below:
- For Information/Visiting Hours: phone (09) 270 4799
- For Patient Enquiries: phone (09) 276 5004
- For Tiaho Mai (Acute Mental Health Unit): phone (09) 270 4742
A coin-operated food dispenser is available for patients and visitors. Reception does not provide coins to exchange.
The local New World grocery store is located a short drive towards the main Waiuku town centre. Restaurants, cafe bars and takeaway shops are also located within the local town centre.
From the Southern Motorway you will need to take the Pukekohe/Drury off-ramp and follow the signs to Waiuku. The distance is approximately 22kms from the off-ramp and is about a 20 min drive.
Free parking is available for all visitors and staff.
Complaints / Feedback Procedure
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Interpreting and Translation Services (ITS)
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There are no charges for services to public patients if you are lawfully in New Zealand and meet one of the Eligibility Directions specified criteria set by the Ministry of Health. If you do not meet the criteria, you will be required to pay for the full costs of any medical treatment you receive during your stay.
To check whether you meet the specified eligibility criteria, visit the Ministry of Health website.
For any applicable charges, please phone the Accounts Receivable Office on (09) 276 0060.